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Audi West Houston
Houston, TX
306 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 306 reviews
January 23, 2022
Christian was a great person to work with. However, I am having trouble getting in touch with Audi in order to set up my key fobs. having trouble getting in touch with Audi in order to set up my key fobs. More
by jenneberlan
Employees Worked With
Dana Medeiros, Greg Chapman, Louis Nunes
January 19, 2022
They sold me a car online with a stop sale on it that I can't drive due to an airbag recall and offered to let me drive it off the lot in exchange for my vehicle I'm trading in. I had to convince them to p can't drive due to an airbag recall and offered to let me drive it off the lot in exchange for my vehicle I'm trading in. I had to convince them to put me in a loaner since I'm not driving any car without airbags. It's been 4 days now and I'm finally picking the loaner up today in a few hours of writing this message. They also said they don't have the part in to fix it and I'll be driving the loaner car until the part comes in to fix it which won't be for 2 weeks most likely they also told me. More
by doemay232016
Employees Worked With
Ramiz Frederick
January 16, 2022
I bought a 2018 Audi A5 sportback from this dealership and within 13 days the coolant system failed. An Audi service technician at a different dealership told me this was a preexisting issue and that the and within 13 days the coolant system failed. An Audi service technician at a different dealership told me this was a preexisting issue and that the car had to have been like this before I got it. My tires were also showing the wires which no one disclosed to me. They did the “inspection” but the car would not have passed a state inspection with those tires More
by timothy112998
Employees Worked With
Billy Frank
December 30, 2021
The dealership is immaculate. My sales person, Hamady, was friendly and professional. Finance person was very helpful. I felt well taken care of and treated fairly throughout the whole process. Very satis was friendly and professional. Finance person was very helpful. I felt well taken care of and treated fairly throughout the whole process. Very satisfied with my purchase. More
by amme56
Employees Worked With
Hamady. Kante
October 30, 2021
Frederic Layaud was very helpful in helping me find my car. Even though the market is tight, I was able to find the Audi that I wanted. He was very good at following up, addressing my concerns, and showi car. Even though the market is tight, I was able to find the Audi that I wanted. He was very good at following up, addressing my concerns, and showing me all the "tricks" in getting me familiar with my new car. Thanks! More
by LL
Employees Worked With
Frederic Layaud
October 02, 2021
Samir was very friendly and knowledgeable. He answered all of my questions and was diligent in working to find me a vehicle that matched my requirements even though inventory during late 2021 was drastica all of my questions and was diligent in working to find me a vehicle that matched my requirements even though inventory during late 2021 was drastically reduced. I would recommend to family and friends. More
by a.bear7164
Employees Worked With
Samir Khatib
