Audi Tysons Corner

I just bought a new Audi from Audi of Tyson's Corner. Shane Lee was our salesperson; He was very professional, friendly and answered all our questions. Just a a great experience. Highly recommended. Shane Lee was our salesperson; He was very professional, friendly and answered all our questions. Just a a great experience. Highly recommended. More

I purchased a used Audi A4 in Nov 2012. Unfortunately was AS IS. The sales person said it had gone through an extensive multi point inspection and was found to have no issues. The next day after we took it h AS IS. The sales person said it had gone through an extensive multi point inspection and was found to have no issues. The next day after we took it home the Check Engine light came on. We called and since vehicle was AS IS we had no recourse. Also we soon discovered radio and A/C doesn't work, and back windows only can be controlled by driver. It was our fault for not checking everything ourselves but we trusted their reputation. Please if you purchase a used vehicle have your mechanic inspect before purchasing. The sales person was nice and helpful and I understand his hands were tied in regards to AS IS policy. I just am disappointed the mechanical faults with the car were not disclosed. I would not anyone to have to go through the costs associated with the repairs. More

I gave all fives on this review because I found the car I was looking for; I received a prompt response from Ben and got a really fair price on what I think is a great used car. I had my two year old with me was looking for; I received a prompt response from Ben and got a really fair price on what I think is a great used car. I had my two year old with me and even has her attention was waning, he was very patient and work with me on every detail. I am going to tell all of my friends who are looking for a car to go to this dealer and more specifically, Ben Vater. Thank you for all of the help. More

I went to this dealership expecting to all the typical power games of car buying. What I experienced was much, much better. I was greeted professionally and quickly introduced to Mae, who didn't bat an power games of car buying. What I experienced was much, much better. I was greeted professionally and quickly introduced to Mae, who didn't bat an eye when I explained that I would be buying at the pre-negotiated rates from USAA (essentially True-Car "Target Price" that equated to invoice price in the case of my A-5). She patiently worked with me (and my two fidgety girls) over three days, allowing me to drive four different new and used cars as I refined my choice. They had another pricing promotion going on at the same time, and when Mae was unavailable to work with me her assistant salesman talked me through that promotion, mistakenly promising me both USAA invoice price...and the additional $1500 incentive. This is where this dealership proved its integrity an earned my loyalty: The next day when I was executing the sale the dealership recognized its error - and after a few minutes of hand wringing, her sales manager (Paul Jun) decided to stand by their word and sell to me at a loss. You do not find that level of integrity in many places these days. If that's the kind of straight dealing you are looking for, go see these folks. Other dealers may be equally honest, but I haven't found them yet. More

I was very pleased with the service and selection Joseph Jay shared with me at Audi of Tyson's Corner. His knowledge of the Audi brand helped to make my decision a lot easier. I am a very happy customer! Th Jay shared with me at Audi of Tyson's Corner. His knowledge of the Audi brand helped to make my decision a lot easier. I am a very happy customer! Thank you! More

Walked in with my in-laws looking for certified pre-owned Q5's. As we waited, we went to see the new Q5's with Mr. Chris Ross. I was deeply impressed with this gentleman's knowledge of the car, level of serv Q5's. As we waited, we went to see the new Q5's with Mr. Chris Ross. I was deeply impressed with this gentleman's knowledge of the car, level of service and overall friendliness. He moved the vehicles for us to compare side by side and stayed with us through it all. I have not experienced this level of service before either here or overseas. I absolutely recommend anyone interested in buying an Audi to visit this store and ask for Mr. Chris Ross. This gentleman should be nominated for best customer service award within all the Audi dealerships in America. Go see for yourself... Mr. Ross, stayed with us well after dealership hours, arranging paperwork, making sure all was in order. He explained how the car works and gave us a very comprehensive tutorial for all the gadgets inside. Our experience with this dealership and in specific with Mr. Chris Ross was nothing short of excellent. More

I’m very disappointed with the customer service at the I’m very disappointed with the customer service at the Sales Office. On March 24, 2013, I purchased an Audi A4 at Audi of Tysons Corner, Vienna, VA I’m very disappointed with the customer service at the Sales Office. On March 24, 2013, I purchased an Audi A4 at Audi of Tysons Corner, Vienna, VA. I sent several e-mails and had few phone conversations with the Sales Representative, Rama Emelev, and the Sale’s Manager, Kevin Boykins. As of today, May 20, I still have not received the original registration as well as the Owner’s Manual. This is unacceptable! More

I recently purchased a new Audi from Tyson Corner I recently purchased a new Audi from Tyson Corner Dealership,Roy Paik was my salesman. Roy Paik lied to me on several accounts. He did not follow up I recently purchased a new Audi from Tyson Corner Dealership,Roy Paik was my salesman. Roy Paik lied to me on several accounts. He did not follow up on anything that he said he would. He promised to wash my new vehicle anytime I wanted at the Audi dealership. Then when I came to get my car washes on several occasions he would not have time for me. He promised me 4 full tanks of gas which he did not do, he even called me at work to ask me to come over to the dealership so he could fill my tank with gas and when I got there he was nowhere to be found. I called him many times and he did not answer his phone. He then offered to give me the money in the place of the gas after he realized he could not keep his commitment. He promised me I could call him at anytime if I had any questions about my new Audi, every time I called he would not answer the for. it has been 5 months since the purchase of my new vehicle and he has yet to fulfill any of the promises that were made. I wanted to buy my wife a new truck from Audi but because of this experience when her lease is up in 30 days we are going to stick with BMW. I felt used and cheated by this salesman and would not recommended anyone buy anything from him. More

We bought an A5 Cabriolet about two years ago and had a very positive experience with Audi of Tysons Corner. Brian Rogers and Sam Alimi were responsive, attentive and gave us a fair deal with straight for very positive experience with Audi of Tysons Corner. Brian Rogers and Sam Alimi were responsive, attentive and gave us a fair deal with straight forward negotiations. Following our purchase, Sam consistently exceeded our expectations in ensuring that we were satisfied, knew our new vehicle well, and he was very thorough in follow up comversations and actions guiding us to best understand the vehicles features. We recently came back and purchased an Audi Q5 from Sam Alimi - and again we were very pleased with his professionalism and high degree of customer care and responsiveness. He was thorough in helping us determine which features best suited our needs, and he was fair and responsive in the deal process. Our 2 purchase experiences have been outstanding. Of note, it's really a pleasure to see that a dealership has the same team two years later. We worked with Brian Rogers, Sam Alimi and Brian Thomas as the team that completed our purchase in 2011. When we returned to the dealership 2 years later to make another purchase, we were delighted to know that Sam was still there, and that out purchase was administered again by Brian Thomas in the finance office. And Brian Rogers was there to welcome us as well. As consumers, relationships matter to us - and we give our team of Sam Alimi, Brian Rogers and Brian Thomas at Audi of Tysons Corner the highest of recommendations. We'll certainly be back! And Mr. Penske, these gentlemen are great role models for your business. J & D Murphy More

We are from Toronto, Canada and purchased a previously owned 2012 Audi TT last week at Tyson's Corners Audi. We had originally found the car on line and drove to the dealership to inspect the car and test owned 2012 Audi TT last week at Tyson's Corners Audi. We had originally found the car on line and drove to the dealership to inspect the car and test drive it. Roman was very knowledgable and thorough about cross border purchases and made the whole process much easier than we had expected. He made sure we had all the necessary documents and instructed us on all the features of the car so we could drive back home across the USA/Canada border. Make sure you deal directly with him as we felt he was a leader at that dealership for used car sales. Even after our purchase and we had the car back at home Roman was very helpful with additional questions we had. Roman made the whole experience a positive one! More