Audi Tysons Corner

Great customer service. The sales person took his time to understand my needs and work with me patiently. The sales person took his time to understand my needs and work with me patiently. More

Dealer was awesome, everything went well however when we went to test drive the passenger seat was broken went to test drive the passenger seat was broken More

Very poor customer service experience. I took my car Audi Q5 into the dealer in May for a tail light repair and a number of recalls. They did the recalls but said the part was on back o I took my car Audi Q5 into the dealer in May for a tail light repair and a number of recalls. They did the recalls but said the part was on back order and did not fix the rear tail light. I made an appointment in October to fix the tail light. They have a new phone system where you can’t speak to a human but are required to leave a detailed message for the service dept. I did, indicating I needed to get my tail light fixed. I showed up for my appointment a week later and they first asked did I order the part. I said I left a message with what needed to be fixed and it was in my service history. They then informed me that the part was still on back order. It’s been 6 months… so I tell the service dept that my registration expires at the end of the month, I can’t get it renewed until I get my car inspected and I can’t pass the car inspection without fixing the tail light. He tells me they don’t think the part will be in until December. He hands me a post it note with the part number and tells me I can try to find the part on my own. I drove to a local auto shop in McLean and explained my predicament and they made phone calls to parts suppliers and found me the part and are installing it and inspecting my car later today. I would give 0 stars but that was not an option. More

Professional, knowledgeable, and straightforward was our assessment of the Audi team. They were patient and moved the process forward in a comfortable way. assessment of the Audi team. They were patient and moved the process forward in a comfortable way. More

Excellent service adviser prompt courteous and knowledgeable communicated effectively about process and status updates regarding work performed extremely satisfied overall knowledgeable communicated effectively about process and status updates regarding work performed extremely satisfied overall More

very good buying experience with Audi Tyson Corner. Explained details of car technical features, functions and operations. Best of all I got a great deal on the 2023 Audi SQ5. Explained details of car technical features, functions and operations. Best of all I got a great deal on the 2023 Audi SQ5. More

Audi Tysons Corner - Sales Specialist (Bernadette Keirsey) was very knowledgeable, professional, and friendly. She helped me with the purchase of my new 2023 Audi Q5 SUV and to process the paperwork. Keirsey) was very knowledgeable, professional, and friendly. She helped me with the purchase of my new 2023 Audi Q5 SUV and to process the paperwork. I have no reservations about her service and the deal I received. I definitely recommend visiting Audi Tysons Corner and seeing Bernette if you are looking for an Audi. More

Professional, considerate, good saleman, we had a very pleasant experience to buy our car with Lesly Sanz. pleasant experience to buy our car with Lesly Sanz. More

Terrific terrific terrific Terrific Terrific Terrific terrific terrific terrific terrific terrific. Thank you very much! terrific terrific terrific terrific terrific. Thank you very much! More

Excellent experience from the quality salesman to the no pressure finance office. Thank you for a great experience and good price. pressure finance office. Thank you for a great experience and good price. More