Audi Tysons Corner

They exceeded my expectations painlessly replacing two fuses and washing my car, as part of an inspection. fuses and washing my car, as part of an inspection. More

My experience was one of kindness and respect.. Joseph assisted in clarifying my auto needs. assisted in clarifying my auto needs. More

Good Experience! Great Service. Very friendly and prompt in responding to all my calls. Would recommend more customers to Tysons Audi in responding to all my calls. Would recommend more customers to Tysons Audi More

Lesly was friendly and answered all of my questions. Getting a loaner car day of was simple and convenient. They were fast with fixing my car and I appreciated the video from the tech about my vehicle. Getting a loaner car day of was simple and convenient. They were fast with fixing my car and I appreciated the video from the tech about my vehicle. I will definitely be back to this location! More

Oh my, what a disaster dealing Tyson's Audi...and Audi in general. Bought used Audi S5, with low miles, from a different Audi dealer. With 53K miles on it, the water pump fails. OK, I get to pay it = general. Bought used Audi S5, with low miles, from a different Audi dealer. With 53K miles on it, the water pump fails. OK, I get to pay it = $$$. At the same time having it at Tysons Audi for the water pump, the dealer talks me into buying 2 maintenance deals. The 55k and 65K package = $$$. I have the 55K maintenance done the same time as the water pump failure. Fast forward a couple years and low mileage because of COVID, car is sitting at 68K. Oil was changed twice during the 13K use. I took it to Tysons Audi and asked for the following: 1. 65K pre-paid maintenance on the car. 2. Full detail of car = $ 3. Full Brake job = $$ 4. Safety and Emissions Dealer was going to make $$$ on those additional items. But nope! They tell me I can't get the maintenance done because I am not quite 2 months past the expiration date, so the pre-paid service is void! Less than 60 days...during COVID. I didn't even know it had an expiration date but was using the mileage number, which I would assume most people do, especially if they don't drive their car a lot. Two service people talked among themselves if they should ask the manager if something could be done, neither did. Obviously customer service is not Tyson's Audi main focus, and it must be trained into them. Asked for my key, was told it was on the dash and the door would automatically open if I pulled forward. A small amount of understanding would have kept the car in their service department, made them money, and possibly kept Audi on my list as I buy a new car for my wife. I wish I could go back in time. 1st Audi and will be my last base on a single dealership experience. Sad. More

Very pleasant good customer service will be back Alex the best explains very will I very love the service. best explains very will I very love the service. More

Professional, efficient, knowledgeable, people to deal with. The facility was clean, well organized, and comfortable. with. The facility was clean, well organized, and comfortable. More

Tysons Audi has always been reliable and trustworthy. The service team is great and I would highly recommend them to anyone. service team is great and I would highly recommend them to anyone. More

Service staff very polite and professional, explained the process and recommended work clearly. Good experience. process and recommended work clearly. Good experience. More

Great service I would recommend Audi Tysons for any service. Every visit they away meet my expectations. service. Every visit they away meet my expectations. More