Audi Tysons Corner

Good Experience! Great Service. Very friendly and prompt in responding to all my calls. Would recommend more customers to Tysons Audi in responding to all my calls. Would recommend more customers to Tysons Audi More

Lesly was friendly and answered all of my questions. Getting a loaner car day of was simple and convenient. They were fast with fixing my car and I appreciated the video from the tech about my vehicle. Getting a loaner car day of was simple and convenient. They were fast with fixing my car and I appreciated the video from the tech about my vehicle. I will definitely be back to this location! More

Oh my, what a disaster dealing Tyson's Audi...and Audi in general. Bought used Audi S5, with low miles, from a different Audi dealer. With 53K miles on it, the water pump fails. OK, I get to pay it = general. Bought used Audi S5, with low miles, from a different Audi dealer. With 53K miles on it, the water pump fails. OK, I get to pay it = $$$. At the same time having it at Tysons Audi for the water pump, the dealer talks me into buying 2 maintenance deals. The 55k and 65K package = $$$. I have the 55K maintenance done the same time as the water pump failure. Fast forward a couple years and low mileage because of COVID, car is sitting at 68K. Oil was changed twice during the 13K use. I took it to Tysons Audi and asked for the following: 1. 65K pre-paid maintenance on the car. 2. Full detail of car = $ 3. Full Brake job = $$ 4. Safety and Emissions Dealer was going to make $$$ on those additional items. But nope! They tell me I can't get the maintenance done because I am not quite 2 months past the expiration date, so the pre-paid service is void! Less than 60 days...during COVID. I didn't even know it had an expiration date but was using the mileage number, which I would assume most people do, especially if they don't drive their car a lot. Two service people talked among themselves if they should ask the manager if something could be done, neither did. Obviously customer service is not Tyson's Audi main focus, and it must be trained into them. Asked for my key, was told it was on the dash and the door would automatically open if I pulled forward. A small amount of understanding would have kept the car in their service department, made them money, and possibly kept Audi on my list as I buy a new car for my wife. I wish I could go back in time. 1st Audi and will be my last base on a single dealership experience. Sad. More

Very pleasant good customer service will be back Alex the best explains very will I very love the service. best explains very will I very love the service. More

Professional, efficient, knowledgeable, people to deal with. The facility was clean, well organized, and comfortable. with. The facility was clean, well organized, and comfortable. More

Tysons Audi has always been reliable and trustworthy. The service team is great and I would highly recommend them to anyone. service team is great and I would highly recommend them to anyone. More

Service staff very polite and professional, explained the process and recommended work clearly. Good experience. process and recommended work clearly. Good experience. More

Great service I would recommend Audi Tysons for any service. Every visit they away meet my expectations. service. Every visit they away meet my expectations. More

I had a great experience. It was accommodated to my needs. I was given a great value for my trade in and the car I bought. Bahr made it as short and painless as possible. needs. I was given a great value for my trade in and the car I bought. Bahr made it as short and painless as possible. More

We were in on 10/9 and dealt with Zach to purchase a 2012 Audi S4, VIN# WAUBGAFL8CA116943. Although Carfax listed a minor and moderate accident/damage incidents, the latter, Zach explained, happened on the u Audi S4, VIN# WAUBGAFL8CA116943. Although Carfax listed a minor and moderate accident/damage incidents, the latter, Zach explained, happened on the used car lot (we were told a customer backed into it), we later discovered through our lender that the car was listed as a total loss on reporting they have access to. Zach and his Manager Carlo acted curiously surprised to learn of this and seemed accepted it fairly easily. We stopped the purchase, so they could follow up with the insurance agency. We were told on Monday, 10/11 that it wasn't worth it to fight the insurance agency (If the insurance agency listed as a total loss, why didn't they buy the car/title?) so they offered us a $1,500 discount which we declined, and Carlo indicated they would sell the car at auction or update the listing and price to indicate the actual status, per VA state law I believe. As of today, 10/20, the car price was actually increased over the original $21,920 price, and total loss is still not listed on Carfax or anywhere else in the listing. Per conversation with Carlo today, he indicated that corporate policy and the car shortage prevented them from sending the car to auction, and they raised the price to limit interest in the vehicle, but that they would disclose the total loss when a customer was interested. I am not clear on their end-game. The car drove well, and you wouldn't suspect (and there may not be) damage to this extent however, the uninformed cash buyer will likely have a challenge selling the vehicle in the future, as the total loss rating catches up! I see all the great ratings for this dealership, and I hope this issue in an anomaly, however as always, do your homework. The lending bank should do this for you as they will not finance a total loss, so more a caution for cash buyers. More