Audi Tysons Corner
Vienna, VA
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My CFO and I walked into the dealership last Saturday and was very obvious that we were extremely interested in not just buying one car (Q5) but two (R8, a 150,000 car). The Salesman Matt Cruz, first seemed was very obvious that we were extremely interested in not just buying one car (Q5) but two (R8, a 150,000 car). The Salesman Matt Cruz, first seemed to have pushed us out the door even before we sat down. He did not seem interested nor did he even seem to care to make the deal. I was then not contacted untill Sunday. only to read that he has been very busy and that he will get back to me. Then Monday came around and he still mentioned that he would contact me but never called. I can not get over, even in this economy that a salesperson would not want to do a deal. This is so unprofessional and I would never recommend this dealer to anyone! More
We bought two new Audis in the last year, both from Joseph Jay. Joseph is knowledgeable about the product and dedicated to making sure you get the EXACT car you want. We've dealt with other salespeop Joseph Jay. Joseph is knowledgeable about the product and dedicated to making sure you get the EXACT car you want. We've dealt with other salespeople at this dealership on prior cars, but wouldn't deal with anybody else going forward. More
This is the second car i have purchased with Joseph. He went the extra mile to make sure my needs were recognized and exceeded. They didn't jerk me around with pricing, they even added a service package a went the extra mile to make sure my needs were recognized and exceeded. They didn't jerk me around with pricing, they even added a service package at no charge to me. I am a very happy customer, that will be buying my next Audi at this dealership. I would go out of my way to recommend not only the dealership, but that they work specifically with Joseph! More
I have bought a brand new Audi S4 2010 from Audi of Tyson's Corner. The salesman was very helpful and polite he tried to assist me in the best way possible and the service they have is really great eve Tyson's Corner. The salesman was very helpful and polite he tried to assist me in the best way possible and the service they have is really great every thing i asked or required was organized and ready so i really would recommend people to get their Audi's from them. More
I had a great experience with Ali, my sales rep. He was informative without being too pushy and allowed me time to consider all of my options. Dave, the sales manager, was more up front than any sales rep informative without being too pushy and allowed me time to consider all of my options. Dave, the sales manager, was more up front than any sales rep I've met in a long time which was refreshing. They, along with Hannah in finance, were incredibly patient when I changed my mind a couple of times and even helped me weigh out my options. After reading some of these reviews, I'm a little nervous about dealing with the service department, but hope that won't be my experience when the time comes. Certainly wasn't the case with the sales staff who stayed late on a snowy night to finalize the deal and still took the time to go over all the final details on the vehicle only to exchange it for me the next day when I changed my mind. More
The level of service at HBL is wonderful. I am impressed with the timing of the work and desire to get things done. My service advisor handles all of my concerns and explains in detail what needs to be don with the timing of the work and desire to get things done. My service advisor handles all of my concerns and explains in detail what needs to be done and why. Their pricing on service is very competitive. More
I have leased or bought every car I have had for the last 20 years from Pat Driscoll. I hate the whole car leasing/buying process but I cannot imagine buying a car from anyone other than Pat. He is hon 20 years from Pat Driscoll. I hate the whole car leasing/buying process but I cannot imagine buying a car from anyone other than Pat. He is honest, reliable and a real professional. He gets you the best deal he can and tells you honestly what your options are. I have referred several of my friends to him and they have been equally impressed. More
Customer service is a very important part of my job and in my experience dealing with Matt and others in the service deparmtent at this Audi center, they consistently go above and beyond to make sure my ve in my experience dealing with Matt and others in the service deparmtent at this Audi center, they consistently go above and beyond to make sure my vehicle is properly serviced, answer all my questions and give me the best possible price and timeliness of service. They are first rate. More
I purchased my Audi's from this dealership and have I purchased my Audi's from this dealership and have been very satisfied. The service has been outstanding. Greg Jackson has been my Service Adviso I purchased my Audi's from this dealership and have been very satisfied. The service has been outstanding. Greg Jackson has been my Service Advisor for 4 years and I rate him A+ in all aspects of his work with me.Every other employee I have come into contact with has also been totally professional.This dealership is the best car dealership that I have utilized in over fifty years of car ownership. More
The service organization and particularly Matt Frick, my service coordinator, consistently deliver stellar support. They are responsive, set proper expectations, deliver beyond those expectations and gener service coordinator, consistently deliver stellar support. They are responsive, set proper expectations, deliver beyond those expectations and generally go out of their way to ensure you get the experience you would expect when purchasing a car in this category. I have now been with Audi of Tysons for over 6 years and I would buy my next Audi there because of the service. We own two Audi's and I consistently find when I have out of warranty work that they are price competitive and the service is exemplary. Their service professionals have been there for a while and very knowledable about not only the car, but also the customers. More





