Audi Tysons Corner

I had a great experience with Ali, my sales rep. He was informative without being too pushy and allowed me time to consider all of my options. Dave, the sales manager, was more up front than any sales rep informative without being too pushy and allowed me time to consider all of my options. Dave, the sales manager, was more up front than any sales rep I've met in a long time which was refreshing. They, along with Hannah in finance, were incredibly patient when I changed my mind a couple of times and even helped me weigh out my options. After reading some of these reviews, I'm a little nervous about dealing with the service department, but hope that won't be my experience when the time comes. Certainly wasn't the case with the sales staff who stayed late on a snowy night to finalize the deal and still took the time to go over all the final details on the vehicle only to exchange it for me the next day when I changed my mind. More

The level of service at HBL is wonderful. I am impressed with the timing of the work and desire to get things done. My service advisor handles all of my concerns and explains in detail what needs to be don with the timing of the work and desire to get things done. My service advisor handles all of my concerns and explains in detail what needs to be done and why. Their pricing on service is very competitive. More

I have leased or bought every car I have had for the last 20 years from Pat Driscoll. I hate the whole car leasing/buying process but I cannot imagine buying a car from anyone other than Pat. He is hon 20 years from Pat Driscoll. I hate the whole car leasing/buying process but I cannot imagine buying a car from anyone other than Pat. He is honest, reliable and a real professional. He gets you the best deal he can and tells you honestly what your options are. I have referred several of my friends to him and they have been equally impressed. More

I purchased my Audi's from this dealership and have I purchased my Audi's from this dealership and have been very satisfied. The service has been outstanding. Greg Jackson has been my Service Adviso I purchased my Audi's from this dealership and have been very satisfied. The service has been outstanding. Greg Jackson has been my Service Advisor for 4 years and I rate him A+ in all aspects of his work with me.Every other employee I have come into contact with has also been totally professional.This dealership is the best car dealership that I have utilized in over fifty years of car ownership. More

The service organization and particularly Matt Frick, my service coordinator, consistently deliver stellar support. They are responsive, set proper expectations, deliver beyond those expectations and gener service coordinator, consistently deliver stellar support. They are responsive, set proper expectations, deliver beyond those expectations and generally go out of their way to ensure you get the experience you would expect when purchasing a car in this category. I have now been with Audi of Tysons for over 6 years and I would buy my next Audi there because of the service. We own two Audi's and I consistently find when I have out of warranty work that they are price competitive and the service is exemplary. Their service professionals have been there for a while and very knowledable about not only the car, but also the customers. More

I had to take(tow) my car in for damage I did in the snow storm underneath the car and Greg Jackson gave me the name of the towing company that they use and it was fantastic. They towed the car in after a storm underneath the car and Greg Jackson gave me the name of the towing company that they use and it was fantastic. They towed the car in after a heavy snow and were at my house to take the car within a few hours. The Audi service department totally fixed my car and I was back out on the road in 2 days and this was even after they had to order parts for my car. I always have been cared for very well at this dealership. More

This is a swindle. When I purchased the car they told me they would cover for a rental car during warranty work. Now, they don't fix the car, so I have to take it over and over, they take several days to wo they would cover for a rental car during warranty work. Now, they don't fix the car, so I have to take it over and over, they take several days to work on it, they never have replacement parts, and I have to pay for the rental car. More

I will first start by saying I have owned several Audis in the past, I feel they make a great product. Its just too bad that the dealers are not as good as the cars. As far as teh friendliness goes, the se in the past, I feel they make a great product. Its just too bad that the dealers are not as good as the cars. As far as teh friendliness goes, the service consultant Mr. Frick is as about as snobby as one can be. He is a real prick. I asked to see the service manager and Mr. Frick didnt even acknowledge I had said anything. I had so many new dings in teh side of my car after they were done with it, it looked like the finish on my golf balls. When I seen the porter with one hand it didnt surprise me. As for the service...it was sub par at best. For as much as they charged me these Audi Techs must all be making a killing...They couldnt find the rattle that IS THERE EVERYTIME I GO OVER SPEED BUMPS. Anyway i will not be returning to this dealer...EVER. More