Audi Tysons Corner
Vienna, VA
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I CAME TO THE DEALERSHIP TO LEARN MORE ABOUT THE AUDI Q5 I CAME TO THE DEALERSHIP TO LEARN MORE ABOUT THE AUDI Q5 AFTER HAVING DRIVEN A MERCEDES ML 320 FOR THE PAST 12 YEARS. THE MERCEDES WAS TOTALED IN AN I CAME TO THE DEALERSHIP TO LEARN MORE ABOUT THE AUDI Q5 AFTER HAVING DRIVEN A MERCEDES ML 320 FOR THE PAST 12 YEARS. THE MERCEDES WAS TOTALED IN AN ACCIDENT IN MID-JANUARY 2010 AND A REPLACEMENT VEHICLE WAS NEEDED FOR BOTH CITY DRIVING AND LIGHT OFF-ROADING. I HAD PREVIOUSLY EXAMINED THE 2010 MERCEDES LINE, AND THE VOLVO XC60 T6, AS POSSIBLE REPLACEMENTS. THE Q5 PROVIDED SUPERIOR PERSONAL COMFORT, SMOOTHNESS OF HANDLING, RIDE AND OVERALL SATISFACTION. CHRIS WORKED WITH ME DURING 2 VISITS TO THE SHOWROOM AND PHONE CONVERSATIONS. HE WAS EXTREMELY KNOWLEDGEABLE, CONSIDERATE, AND MADE THE TIME TO REVIEW DETAILS OF IMPORTANCE TO ME. I WOULD GLADLY RECOMMEND BOTH THE DEALERSHIP AND THIS SALESMAN TO FAMILY AND FRIENDS More
We bought a new Audi A4 from Chris Ross at this dealership. He was extremely friendly and accommodating. He worked with us to get a great price, offered ideas about where we could get the best tr dealership. He was extremely friendly and accommodating. He worked with us to get a great price, offered ideas about where we could get the best trade-in value for our old car (not actually at the dealership) and honestly seemed to care that we had a good experience buying the new Audi. I would definitely recommend working with him again. More
Great shopping experience at Audi Tyson's. The salesman was very good. I worked with Joseph Jay. The car was very clean when purchased. I used the USA buying service so the transaction was a breeze. Au was very good. I worked with Joseph Jay. The car was very clean when purchased. I used the USA buying service so the transaction was a breeze. Audi was able to meet my price for some options and worked with me on the financing rate. Overall, very reasonable. More
Joseph was extremely thoughtful throughout the entire process of purchasing my new car. He placed no pressure on me to buy and was very patient. His knowledge of the vehicles made me very comfortable a process of purchasing my new car. He placed no pressure on me to buy and was very patient. His knowledge of the vehicles made me very comfortable and he went out of his way to make sure I was familiar with all of the wonderful features in my new car. He made every attempt to get me a fair deal and went through all of the financing options in great detail. He also helped me get a fair assessment for my trade in and was also very knowledgable about my M3. I have no hesitations about contacting the dealership in case I have have any questions or concerns. It was a great experience overall. Thanks! More
Ive been coming to HBL since 2003 and have had consistently excellent experience with their sales, financing and service personnel. The sales process was hassle-free. And once I bought my cars, t consistently excellent experience with their sales, financing and service personnel. The sales process was hassle-free. And once I bought my cars, the Service Department has earned my business because of their efficiency and attention to my needs. Not only have I bought two different cars from HBL, but I have referred my friends and family. My fiance just bought a new A4 from HBL and he had a similiarly positive experience. HBL recognizes the importance of making the customer experience efficient, hassle free and accurate. I am not aware of any other dealership who is this focused on the customer experience! More
We were looking for a decent deal on a quality, higher end, smaller size SUV. We have been shopping for months and have encountered every type of salesperson. Bijan made my wife feel comfortable and at end, smaller size SUV. We have been shopping for months and have encountered every type of salesperson. Bijan made my wife feel comfortable and at ease with the process from the very start. He has many years of experience in the industry and still seems to have a passion for making the customers experience the best he can. They have a good selection of cars because of the trade-in's from customers buying the new audi's and porsche's. You might even think that because of the type of new cars they sell that their used cars would be more expensive or overpriced, however that's not the case. They were very competitive and wanted our business. Even the sale price negotiation wasn't stressful. Valerie, the finance director was very busy that day because the dealership had many buyers but she still took the time to meet our needs and answer our questions. Once we were done test driving and information gathering the sales and financing process took very little time to complete which was nice because we got to drive away and still enjoy our day. Overall a WOW experience and I would recommend Bijan, Valerie and HBL to ANYONE. More
My experience at Audi of Tyson's Corner was wonderful. As a first time carbuyer, I of course assumed the worse. I expected to be haggling for hours over a few hundred dollars and ultimately to be in a ba As a first time carbuyer, I of course assumed the worse. I expected to be haggling for hours over a few hundred dollars and ultimately to be in a bad mood when the experience was over. To the contrary, every part of the process at Audi of Tyson's Corner went smoothly. Joseph Jay was a complete professional; allowing my fiance and I to speak freely about what we were looking for and what would ultimately make or break the deal for us. I believe he fought for us in every way possible. I thank Audi of Tyson's Corner for making my first car-buying experience a pleasurable one. I will be back!! Christian More
Chris was enthusiastic and informative. He allowed the Audi cars and Q5 to speak for themselves. He gave us all the information we needed. He was patient as I drove different models (some more than once Audi cars and Q5 to speak for themselves. He gave us all the information we needed. He was patient as I drove different models (some more than once over a couple of days). The negotiations were relaxed - not high pressure. The paperwork was completed quickly and efficiently. The best car buying experience I have had in many years. This was all in sharp contrast to another Audi dealer we had visited a few days earlier. We left that lot wondering if we should pursue an Audi. Chris changed all that. Thanks Chris More
Ken Orr was a great car dealer rep. he was very helpful and very prompt in returning the calls. I would highly recommend this dealership. His manager also assisted greatly in locating the vehicle and work and very prompt in returning the calls. I would highly recommend this dealership. His manager also assisted greatly in locating the vehicle and worked on the price to find the necessary options I requested.b More
After many months of research on my own, I had few questions and many detailed, specific requirements upon entering the dealership. Ken Orr patiently and pleasantly answered all of my questions. He questions and many detailed, specific requirements upon entering the dealership. Ken Orr patiently and pleasantly answered all of my questions. He then worked relentlessly to locate the vehicle I requested, down to the last detail. Best of all, I never felt pressure to purchase. I highly recommend working with Ken. In addition, Audi of Tysons was able to beat the price and rate I would have gotten from USAA. An excellent experience all around; and a fabulous Q7. More





