Audi San Diego
San Diego, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
By Type
Showing 3,735 reviews
Still have not corrected the problem w/the starting issue Q 5 would intermittently not start, was told it was starter by another foreign car repair, had it replaced, was not the starter. We replaced the batte Q 5 would intermittently not start, was told it was starter by another foreign car repair, had it replaced, was not the starter. We replaced the battery with the recommended replacement battery worked fine for about 3-4 months. Than same issue , would only click, starter would not engage. Brought the car to Audi San Diego, was told battery was good .....than they said need a special AUDI battery programed for the car $960.00! told them from internet research problem was a loose wire. Installed new battery, picked up car came home, next day car would not start, towed car back to dealer, few days later, was informed that they did not connect the alternator, that was the problem, came back to dealer, car wouldn't start at the dealer. Approx. week later was told was a pinched wire car was fixed, two days later car would not start again, wiggled the battery cables and car started, believe the problem is the battery cabling....or cellonide. Have not been back. PS understand with covid 19 they may have not been to full force but this has not be fun . More
consistently disappointing The dealership/service center on MiraMar Road in San Diego fails to satisfy in both sales and service. After three years of using this dealership I fi The dealership/service center on MiraMar Road in San Diego fails to satisfy in both sales and service. After three years of using this dealership I find the leadership and/or practices used in the service department to be oddly below average. Even with an appointment service curstomers frequently wait for 30-45 min to drop off their car. I think the method used to process in-coming service customers is inefficient and the department probably also lacks effective leadership to implement improvement. Compared to the service at San Diego Mercedes, this Audi service department is pitiful. Likewise, sales is also lacking in good customer service. For example when I picked up my new etron , the battery was not charged. Why would I buy a vehicle with an electric option if I didn't want to use it? When I asked I was told the charging station is on the "other side" of the building and thus inconvenient for sales to use. The representatives were also poorly informed in general about the etron and gave incorrect information about charging. In fact, I returned later to the dealership to give them a lesson in how to charge the vehicle. Audi makes a quality car but if you buy, lease, or service one I suggest trying another dealership. I am glad I don't have to use this dealership anymore. More
Enjoyed AudiCare from Home Thank you for picking up my car from home for its annual AudiCare servicing. This was extremely convenient to make sure S6/Q7 are ready! Thank you for picking up my car from home for its annual AudiCare servicing. This was extremely convenient to make sure S6/Q7 are ready! More
2020 Audi Q5 Fadi was very accommodating, great experience, easy to deal with. This was the only Audi dealership that had plenty of models to choose from, we found Fadi was very accommodating, great experience, easy to deal with. This was the only Audi dealership that had plenty of models to choose from, we found two models in the color and equipment that we were looking for. This was the 6th Audi dealership that we visited. More
They have built a great team When you build a great team you get a great experience end to end....well done! They made my experience easy and made sure my used vehicle was in gre When you build a great team you get a great experience end to end....well done! They made my experience easy and made sure my used vehicle was in great shape before they would let it leave the lot. More
Anthony was a pleasure to work with. Never pushy. He took all the time we needed to explain everything about the car to us. Thanks. took all the time we needed to explain everything about the car to us. Thanks. More
Efficient, pain-free renewal of lease I had a much better experience this time around than I have had in the past. Anthony made the process of deciding about my end of lease options so e I had a much better experience this time around than I have had in the past. Anthony made the process of deciding about my end of lease options so easy. He was pleasant, knowledgeable. Took a lot of time answering my questions and clarifying anything I didn't understand. He was great about getting me into the two vehicles I was interested in leasing next. Thorough and efficient. Great overall experience compared to the two prior times I've gone through the lease process at Audi More
Great experience Anthony was very knowledgeable, patient, accommodating, and low pressure during my purchase. He and Joyce made me feel very comfortable by using easy- Anthony was very knowledgeable, patient, accommodating, and low pressure during my purchase. He and Joyce made me feel very comfortable by using easy-to-understand language when explaining warranties, finances, etc. I am extremely happy with my purchase - thank you! More
STEINMETZ We came in looking for a specific car / product in the Q7 and found out that the Q8 was more to our liking, met our needs, and was affordable. Mario We came in looking for a specific car / product in the Q7 and found out that the Q8 was more to our liking, met our needs, and was affordable. Mario worked with us to negotiate necessary items (tow package) and trade in value in order to facilitate the deal More
Always good service when I bring my car in . Jerald my service advisor is awesome. Also like the video the service department sends to let see what is going on with your car. service advisor is awesome. Also like the video the service department sends to let see what is going on with your car. More