Audi Oxnard - Service Center

Amazing first service! Friendly staff! Bill was very friendly when I brought my Q3 in for its first service. He was knowledgeable and professional. When I got my car back, it was sparkling Bill was very friendly when I brought my Q3 in for its first service. He was knowledgeable and professional. When I got my car back, it was sparkling and clean. I truly appreciated that! The only thing that took away from my experience was that several staff (two desk staff and one service staff) were organizing their workplace video challenge for the day. I personally found this irritating as it caused them to ignore the fact that a client was present. When I went to pick up my car approximately 5 hours later, the same three staff were chatting again. This time, I needed to approach their desk for help and stood there for several moments while they ended their chatter and noticed my standing there. I am all for having fun at work; but there is a time and place for everything. For the money we pay to enjoy our Audis, I would expect more professional conduct. Bill and service staff who actually serviced (and washed) the car are the only reason for my 5 star rating. More

Superior Service I called DCH Audi of Oxnard to have a special part that was ordered for my car, when the part arrived at dealership, I was notified, I was able to hav I called DCH Audi of Oxnard to have a special part that was ordered for my car, when the part arrived at dealership, I was notified, I was able to have the part installed with a last minute appointment the same day. I value the service performed and the people who assisted me. Thank you to DCH and their team. More

Scheduled maintainence Bill and Stephanie are a great team and an asset to your location. They are professional, efficient and proactive. I will continue to service my cars Bill and Stephanie are a great team and an asset to your location. They are professional, efficient and proactive. I will continue to service my cars as long as they are a part of your establishment. One more shout out to Bobby! More

55k service Stephanie and Bill are always helpful when I bring my cars to DCH Audi of Oxnard. They treat me and my wife with respect and courtesy. Stephanie and Bill are always helpful when I bring my cars to DCH Audi of Oxnard. They treat me and my wife with respect and courtesy. More

Stephanie is Amazing Love coming in and getting my vehicles serviced by steph or bill. They do such amazing work and make it so seamless..the Audi care packages they recom Love coming in and getting my vehicles serviced by steph or bill. They do such amazing work and make it so seamless..the Audi care packages they recommended are great More

One year or 10K Service Great as always . I don’t let anyone else’s touch my car. I can expect the same service every single time I go there. Great as always . I don’t let anyone else’s touch my car. I can expect the same service every single time I go there. More

Service on A6 and A7 TDI's Bill Profeta has been my "go to" service guy for ~4 years now and always does a great job of taking care of me for whatever the service needed. Bill Profeta has been my "go to" service guy for ~4 years now and always does a great job of taking care of me for whatever the service needed. More

Best customer service Bill and Kevin are the best. In short notice (10 min) they were able to get my car in and provide me with a loaner vehicle for the day. Brakes and oil Bill and Kevin are the best. In short notice (10 min) they were able to get my car in and provide me with a loaner vehicle for the day. Brakes and oil were done by the end of the day and are perfect!!! Best customer service!!! More

Great Service I have been taking my car in for regular service. I was late dropping off my car and Stephanie stayed late to accommodate me. I always have a great ex I have been taking my car in for regular service. I was late dropping off my car and Stephanie stayed late to accommodate me. I always have a great experience and the customer service is very good. More

Happy customer Always great work in timely manner with courteous and knowledgeable service advisors/management. Thanks to sales and service staff for impeccable work Always great work in timely manner with courteous and knowledgeable service advisors/management. Thanks to sales and service staff for impeccable work. I purchased vehicle here also with same great service. More