Audi Owings Mills - Service Center

Tho dissatisfied with the vehicle, the service is consistently excellent. My primary service professional, Jess; along with Tom and the service manager Wayne are customer focused, professional and c consistently excellent. My primary service professional, Jess; along with Tom and the service manager Wayne are customer focused, professional and courteous. The service professionals grade is “A.” The excessive time & inconvenience in the shop is graded “D-minus.” More

Jess was awesome, my car was returned detailed and waxed looked brand new. Jess was super helpful and friendly.. It was a good experience and they provide good customer service. looked brand new. Jess was super helpful and friendly.. It was a good experience and they provide good customer service. More

Always have treated me well. Jess and Tom are great. Mickey Soloman was the Technology Audi Connect Genius and Now is in Sales! Gary cohn Mickey Soloman was the Technology Audi Connect Genius and Now is in Sales! Gary cohn More

Great service. Quick turn around. I was pleased with the service I received today. The service rep knew who I was when I arrived and was able to attend to my car. service I received today. The service rep knew who I was when I arrived and was able to attend to my car. More

Efficient, clean and courteous. Was able to get a loaner car for servicing which was very helpful. Staff is always very friendly and tries to make the experience positive. car for servicing which was very helpful. Staff is always very friendly and tries to make the experience positive. More

I brought my Audi Q5 for service. The service department has been great to work with making it easy to arrange an appointment and provide a loaner if repairs take longer than anticipated. Tom my service rep has been great to work with making it easy to arrange an appointment and provide a loaner if repairs take longer than anticipated. Tom my service rep kept me posted on repairs Excellent More

Jess is always a pleasure to deal with.I was in and out Jess is always a pleasure to deal with. I was in and out in the time frame I was quoted and my car looked beautiful! Jess is always a pleasure to deal with. I was in and out in the time frame I was quoted and my car looked beautiful! More

Fast, flawless, ready ahead of schedule. Great service, thanks Jess and colleagues! Been coming to Owings Mills Audi for several years, always efficient, great people to deal with. thanks Jess and colleagues! Been coming to Owings Mills Audi for several years, always efficient, great people to deal with. More

Tom is the best! Always positive ,extremely helpful and knowledgeable. Definitely a huge asset! Thanks Olivia Welbourn I will definitely recommend Tom and Owings Mills Audi to my friends. knowledgeable. Definitely a huge asset! Thanks Olivia Welbourn I will definitely recommend Tom and Owings Mills Audi to my friends. More

Fantastic service. On time, honest feedback, very accommodating and a pleasure to deal with. Loaner was terrific and service performed was excellently. Best service Dept I have felt with. accommodating and a pleasure to deal with. Loaner was terrific and service performed was excellently. Best service Dept I have felt with. More