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118 Reviews of Audi Owings Mills - Service Center
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February 19, 2021
Excellent prompt and friendly service at a very reasonable price! High level of communication throughout the process both dropping off and picking up the car were effortless. reasonable price! High level of communication throughout the process both dropping off and picking up the car were effortless. More
by Cscholz996
Employees Worked With
Ryan Carter , JESS WILDASIN
February 16, 2021
Excellent customer service, staff was friendly, scheduling was easy, repairs were done well and quickly while I waited. Jess always does a great job for me. scheduling was easy, repairs were done well and quickly while I waited. Jess always does a great job for me. More
by cmartin
Employees Worked With
JESS WILDASIN
February 11, 2021
Excellent service. Great staff. Best dealership around for Audi in The Baltimore metropolitan area, I would recommend them to anyone for sales and service needs for Audi in The Baltimore metropolitan area, I would recommend them to anyone for sales and service needs More
by Asd
Employees Worked With
JESS WILDASIN, DUBOIS KELLY
January 27, 2021
Excellent experienceIt was efficient and the work was Excellent experience It was efficient and the work was completed I the time estimated. Waiting area was large, clean and even had a pool table! Excellent experience It was efficient and the work was completed I the time estimated. Waiting area was large, clean and even had a pool table! More
by mitchfriedmann
Employees Worked With
TOM DINATALIE
January 13, 2021
Great service. They are a first class shop. I will be returning. I got a oil change and a belt replace. They were very detail about the issues with my car. With no pressure to get the services. returning. I got a oil change and a belt replace. They were very detail about the issues with my car. With no pressure to get the services. More
by Ccann15
Employees Worked With
JESS WILDASIN
January 12, 2021
Service was professional, friendly overall very good service!! I would recommend to friends Always clean and professional atmosphere, I am a second time customer, and would recommend to neighbors service!! I would recommend to friends Always clean and professional atmosphere, I am a second time customer, and would recommend to neighborsrs. More
by Pgthompson117
Employees Worked With
JESS WILDASIN
December 31, 2020
Took car in for annual servicing. Jess and the service department team are great to work with. From scheduling to pick-up a super experience. Many thanks. department team are great to work with. From scheduling to pick-up a super experience. Many thanks. More
by Carol
Employees Worked With
JESS WILDASIN
December 09, 2020
Took my car in for an oil change. Get my car back and it’s noticeably low on fuel, my drivers seat was all sorts of messed up, and my drive settings were pulled up on my car. So whatever tech worked on m it’s noticeably low on fuel, my drivers seat was all sorts of messed up, and my drive settings were pulled up on my car. So whatever tech worked on my car saw my carbon fiber intake and decided to go for a joy ride. NOT okay. I called today to speak to a service MANAGER. And a service WRITER (Jess) answered and told me the tech doesn’t have a “trigger finger” for fancy cars and would never do that. Said they logged a mile and a half on my car which is normal for service. Which 1 makes no sense given the service bay is less than 100 yards from where I put my car. And I was down so much fuel, with a trip logged at 18mpg. Also said the drive select comes up automatically when they do service which is NOT true. I expect this behavior from a jiffy lube type place not a freaking Audi dealer. Will never take my car here ever again. More
by cmkutchey
Employees Worked With
The tech that worked on my car should be fired, JESS WILDASIN
November 29, 2020
Great service by Tom! He got me in and out for an oil change right before closing and it was completed in no time! I will be returning for all of my service needs change right before closing and it was completed in no time! I will be returning for all of my service needs More
by Nelle90
Employees Worked With
TOM DINATALIE
