Audi Hoffman Estates

Worked with Necko to purchase a certified pre-owned A6. The entire process went smooth. From inquiring about the car to filling out all the paperwork. Necko was very honest and to the point and I really The entire process went smooth. From inquiring about the car to filling out all the paperwork. Necko was very honest and to the point and I really appreciated that. He worked hard to get me the best deal and I walked away with the car of my dreams! Everyone else I came in contact with was very pleasant and easy to work with. I would give this place a try! If they don't have the car you are looking for ask them to find it! You will be grateful you did! More

We are extremely pleased with the Dealership in general and Dean Turner has given us above and beyond service over the years with our Audi Q7, A8L and our recent 2014 Allroad....everything went perfectly a and Dean Turner has given us above and beyond service over the years with our Audi Q7, A8L and our recent 2014 Allroad....everything went perfectly and we love our quattro for Chicago winters! More

I had a great experience with Necko on 7/20/13 buying my new A4. He was very knowledgeable about the nuances of the different models. I was considering the difference between the 2013 and 2014 models and new A4. He was very knowledgeable about the nuances of the different models. I was considering the difference between the 2013 and 2014 models and he very honestly guided me to the better value for my needs. The amount of knowledge Necko had about the cars and the history and evolution of Audi made the experience that much more interesting. I got a very fair price in a no-nonsense manner. After I closed the deal Necko stayed about an hour late with me to wash my car and give me a tutorial of its functionality (the transaction closed right as the dealership was closing). I would highly recommend Necko to anyone who is considering an Audi. More

Very positive experience overall from the first visit to even their post sale communication and customer service. They were very willing to work with my trade-in and financing requests and made the whole s even their post sale communication and customer service. They were very willing to work with my trade-in and financing requests and made the whole sales process a very smooth undertaking. I am looking forward to having this team conduct the service work on my car as I know I will always receive top notch service. I would highly recommend Audi Hoffman Estates to anyone. More

Our experience buying a car with Juan Andino was wonderful. He was totally professional & knowledgable. He was a pleasure to work with and we will certainly look to him when we are ready to purchase wonderful. He was totally professional & knowledgable. He was a pleasure to work with and we will certainly look to him when we are ready to purchase our next Audi. This, for sure, was the best experience we ever had purchasing a car. Patty & Joe Buckley More

Visited to get information about my lease expiration. Elvin was very helpful and I ended up leasing a new Audi the same day. Elvin seemed knowledgeable and experienced. Elvin was very helpful and I ended up leasing a new Audi the same day. Elvin seemed knowledgeable and experienced. More

We are now on our 6th Audi Purchase(New & Used) from Necko Civic, making us 6 time repeat customers of Schaumburg Audi/Hoffman Estates Audi for not only sales, but service as well. Necko is the main re Necko Civic, making us 6 time repeat customers of Schaumburg Audi/Hoffman Estates Audi for not only sales, but service as well. Necko is the main reason we keep going back, due to his honest no nonsense approach to sales and making us feel more than just "customers." We have become so comfortable with him over the years, that our newest 2013 A4 Premium Plus CPO purchase was pretty much handled over a phone call, few e-mails, and some cell phone pics before heading in to complete the transaction. Every aspect of the vehicle was as described, and the entire transaction process was handled with ease as usual. We are very grateful to have crossed paths with Necko, and the Schaumburg/Hoffman Estates Audi team, as we know how difficult it is to find not only a sales person you can trust, but a dealership as well. More

When we were shopping for the car Marty Johnson was friendly very helpful explaining the car features, etc. We paid a fair price for the car, but when I heard "I lost money selling at this price" I wa friendly very helpful explaining the car features, etc. We paid a fair price for the car, but when I heard "I lost money selling at this price" I was very aggravated. I do not need to hear that kind of BS! Don't insult me! The disaster occurred when we went to pick up the car. We were a cash purchase, no financing, and it took over 3 hours to get the car. Granted the dealership was in the process of moving locations, but such a delay was unacceptable. I confirmed with Marty the night before and in the morning about when we would be coming in to pay for and pick up the car. Somehow the ball was dropped between Marty and the finance manager (not sure by who, but I think Marty forgot to put our names on the finance manager's list) and the paperwork didn't get done. After another sales person (Marty was too busy!) did a walk through with us and the car, we waited almost 2 hours before we could sign, pay and leave. Every other customer that was there when we were there were long gone. I understand that mistakes get made but nobody had the common courtesy to explain what happened and to admit making the mistake. After such an experience, I don't see how I can recommend this dealership. More

It was crazy busy on a Saturday morning when we decided to visit (dealership is getting ready to relocate). We were able to look around the lot at the available cars without someone jumping on us right aw to visit (dealership is getting ready to relocate). We were able to look around the lot at the available cars without someone jumping on us right away. Juan found us in the lot looking at cars. He answered every question on the vehicle we wanted. He took us out for a test drive. We were so comfortable with him and the Audi that we purchased a Q7 that was not even on the lot yet. There was no bull**** that we had found with other dealers. He was honest with us as we were with him. We plan on purchasing future vehicles at Schaumburg Audi with Juan as our salesman. Thank you for finally making buying a car an enjoyable experience. More

We came in on Saturday with a test drive in mind and ended up leaving with a pre-owned 2010 Audi A4 Avant. We worked with William Calderon throughout the process. After visiting other local dealers an ended up leaving with a pre-owned 2010 Audi A4 Avant. We worked with William Calderon throughout the process. After visiting other local dealers and having experiences ranging from bad to worse, William was a pleasure to deal with. We were able to quickly evaluate the car, get a quote on our trade and make a fair deal on our new Audi. I feel that the price for the car was fair as was the value of our trade. William took a lot of time to walk us through the benefits of the car and of the Audi brand. We had the most thorough test drive we have had since buying an Acura a few years ago. William is extremely knowledgeable about all aspects of the car and helped us to compare against other options. The quality and feel of the Audi sells itself, but William made the process enjoyable. When was the last time you said that about buying a car? More