Audi Hoffman Estates

The moment I stepped inside this dealership I wasn't hounded by an aggressive salesmen but, instead was kindly greeted by the receptionist. A couple minutes later was greeted by William Calderon. He was hounded by an aggressive salesmen but, instead was kindly greeted by the receptionist. A couple minutes later was greeted by William Calderon. He was very easy to work with from beginning to end. Always making sure he had answered all of my questions and concerns. I ended up purchasing my dream car from him. The overall experience is the best I've ever had from any car dealership. I definately recommend this location. More

William was very honest and very helpful which is what you want and look for in a used salesman. I would recommend William and this dealership to anyone, any day ! you want and look for in a used salesman. I would recommend William and this dealership to anyone, any day ! More

I have been coming to the dealership for a while for service. I came to a point that I needed to acquire a new car. Bob was great, knowledgeable and informative. I have and will continue to recommend service. I came to a point that I needed to acquire a new car. Bob was great, knowledgeable and informative. I have and will continue to recommend Audi of Hoffman Estates to others. The new facility is excellent! However this survey functions horribly! More

Great experience. Very helpful in finding what we wanted and needed. Also assisted us in setting up the vehicle. I will return once I want to purchase a new Audi. and needed. Also assisted us in setting up the vehicle. I will return once I want to purchase a new Audi. More

I got my Q5 with great buying experience because of very professional approach of William, Victor and Dan. William was very thorough with the details both financially and the unit itself. Dan was very helpf professional approach of William, Victor and Dan. William was very thorough with the details both financially and the unit itself. Dan was very helpful in processing our loan. Audi Hoffman guys works as team, they are the best dealer in town. In fact, I already recommend this dealer to my friends. More

We had a great buying experience while buying an Audi A4 Quatro. Our salesperson was very knowledgeable and helpful during the sale and also explaining the features of the auto after the sale. Quatro. Our salesperson was very knowledgeable and helpful during the sale and also explaining the features of the auto after the sale. More

Audi of Hoffman Estates is a class act! They made the car buying experience so easy from start to finish. We walked in knowing what we wanted, and they delivered. Other dealerships tried to get us into cars buying experience so easy from start to finish. We walked in knowing what we wanted, and they delivered. Other dealerships tried to get us into cars (or finance plans) that we weren't interested in. Once we told Elvin, our salesman, exactly what we were looking for, there it was. He made the process go smoothly (and quickly, since we had a limited amount of time to spend at the dealership). Other dealerships weren't interested in working with us since we had pre-approved financing that we had gotten on our own. Audi of Hoffman Estates didn't even flinch at the fact that we had financing already in place, and that it was going to take them a few extra steps when it came time to finalizing our purchase. When we came into the dealership to pick up our car, we were greeted by Viktor and Dan, who both thanked us for our business. From there, Elvin spent a lot of time with us on the delivery of the car, going over all of the features and details. We couldn't be happier with our new Audi, or our new dealership! More

1. I purchased my new Audi A6 when the dealership had been in its new building only a couple of weeks. The facility is beautiful. Dean, my salesman, was very low-key and was a pleasure to work with. W been in its new building only a couple of weeks. The facility is beautiful. Dean, my salesman, was very low-key and was a pleasure to work with. With the nice surroundings, I enjoy coming in for a weekly car wash. 2. I came in for service once and come in once each week for a car wash. I pull right up to the service door which immediately opens in a flash, pull in to their enclosed drop off area (separate from the service garage) and am immediately greeted by one of their service reps or one of their young men who takes my car through the wash. Every person greets me with a pleasant and respectful tone, assuring me that they'll take care of me. When my car was serviced, I received a pre-arranged new loaner vehicle. Eric, my service rep, treated me very well and kept me appraised of the work being done (which in my case was just to check something I wanted them to check and have them confirm that everything worked as it should). When I get my car washed, I enjoy spending the short wait time looking at the latest vehicles in their showroom or watching TV or reading their assortment of magazines while enjoying a free cup of coffee and pastry. 3. I've worked with a number of employees at the dealership whom I've named in the check boxes in the survey. Let me say each one has treated me very well and has helped me in their own way. I must say that I was really impressed in one particular case when I came in for a car wash and determined that I needed some work done that would take five minutes. The service area was closed at the time. But the service rep asked me to wait five minutes while he personally took my A6 back to the service area and made the adjustment himself. And while the men who greet me for a car wash aren't named in the survey, I'd like to commend them for how well they treat me and what a nice job they do washing my car. All in all, I have nothing but nice things to say about Audi Hoffman Estates. More

Valentina Maciunas is the best sales rep for Audi she's real down to earth and honest person. If you looking for a great sales rep for Audi go to Hoffman estates she's real down to earth and honest person. If you looking for a great sales rep for Audi go to Hoffman estates More

Brought S5 in for scheduled maintenance & mounting of winter tires with no appointment. Was greeted immediately by Luke and written up quickly. Car was ready way before promise time. Luke was courteo winter tires with no appointment. Was greeted immediately by Luke and written up quickly. Car was ready way before promise time. Luke was courteous, efficient and easy to deal with. Work performed has been perfect thus far and charges were reasonable. What's not to like & why go anywhere else? More