Audi Hoffman Estates

I arrived at the dealership without an appointment. I was immediately greeted and assured everything would be done to accommodate me and to take care of my car's needs. The service rep (Mike) explained was immediately greeted and assured everything would be done to accommodate me and to take care of my car's needs. The service rep (Mike) explained everything that was concerning my vehicle and told me what was going to be performed to make certain the car was road worthy and safe. The dealership's service department went out of their way from the time I was greeted to the time of my departure. Individuals I came in contact with were friendly, courteous and professional. The service area is clean and comfortable. Andy has a great service group all of whom know how to make certain the customer has an "exceptional experience" when in their care. I'm a customer for the meaningful life of the car. I highly recommend Hoffman Estates Audi for any auto service needs. Nice job to all. More

Very experienced and very friendly people. I got everything that I was need. I strongly recommend this dealer. I will buy a new Audi again from this dealer. everything that I was need. I strongly recommend this dealer. I will buy a new Audi again from this dealer. More

Before I even walked into the dealership, Necko Civic had already contacted me by email as I was referred to Audi Hoffman Estates by a co-worker. I mentioned to Necko that I was in the market for leasing a already contacted me by email as I was referred to Audi Hoffman Estates by a co-worker. I mentioned to Necko that I was in the market for leasing a new car and was interested in an Audi. I let him know exactly what I was looking for as far as options and what my monthly price range was. A few email and phone call exchanges later (over the span of a few days), Necko found a 2014 Audi A4 on the lot which had the exact options I was looking for and was in my monthly price range. I came in the dealership the next day to see the car and test drive it. After a couple days, I decided that I wanted to lease this car, so I contacted Necko again to finalize the details. Once we finalized the details of the down payment and monthly payments, we set a day and time for me to come in, sign the documents and pick up the car. As I walked in to the dealership, I was greeted immediately in by the receptionist in a very friendly matter. I did not have to wait long at all as the receptionist notified Necko that I had arrived and he greeted me with the same friendliness. He knew that the paperwork would take some time so he saw that as an opportunity to show me the car (again) and all of its settings. The car was very clean, fully gassed and ready to go. By the time Necko had finished showing me all the settings in the car, the paperwork was ready. This is when I met Dan Jigalov who took the time to explain everything I was signing. After signing and writing out a check for the deposit, Dan congratulated me on the new car with a smile and a handshake. As I walked out to get the car, Necko was finishing up putting on the new license plates. He also congratulated me with a smile and a handshake. From the moment I walked into the dealership I never felt rushed or that any of my time was being wasted. Everyone I met that day made it a very smooth transaction and a great atmosphere to be around. I will definitely recommend Audi Hoffman Estates. More

Fast, friendly, and to the point.Andy took care of me and made sure I got everything I needed. The service tech was through and made sure my car was in tip top shape. In the end they even washed and vacuumed made sure I got everything I needed. The service tech was through and made sure my car was in tip top shape. In the end they even washed and vacuumed my car. Great team effort. More

I've given this dealership the highest ratings because we were treated with excellence!!! Very friendly, cordial, answered all questions & added perks given with our used car. The building was ver because we were treated with excellence!!! Very friendly, cordial, answered all questions & added perks given with our used car. The building was very clean, modern & inviting. Even though our car was purchased used, it was spotless & incredibly clean. Through the process we were offered biscotti & specialty coffees! Wow what a dealership! More

I had an amazing experience at Audi of Hoffman estates. Jacek was amazing he helped me trade in my car and find a new that fit my needs. He was very friendly and was able to answer all the questions that I Jacek was amazing he helped me trade in my car and find a new that fit my needs. He was very friendly and was able to answer all the questions that I had. More

My husband and I spent about a year considering buying an AudiTT. We stopped at this dealership a couple times, test drove different cars, and Elvin never pressured us, and better yet, he never called us! AudiTT. We stopped at this dealership a couple times, test drove different cars, and Elvin never pressured us, and better yet, he never called us! We did buy a TT from him eventually and the sales process was great. And, I love my TT! More

The dealership and especially Adam provided one of the best car shopping experiences ever! My father and I were shopping for an Audi Q5 but ended up buying a SQ5 and its amazing. What was more amazing i best car shopping experiences ever! My father and I were shopping for an Audi Q5 but ended up buying a SQ5 and its amazing. What was more amazing is how easy it was to test drive all the way through signing on the line to buy the SUV. The dealership is very nicely setup for customer service and we treated as though I was buying a $1.5 million dollar car we felt very well taken care of, our questions were answered by Adam who was very knowledgable and helpful in not only completing the deal but also in additional modifications I am adding to the SUV. Adam was very accommodating to us and would highly recommend him to anyone else plus the dealership and its people were great! THANK YOU ADAM!! Mark Euchner More

good experience with buying new Audi Q5 and got all the info that we needed to make our purchase. We got all the training on in and out with our new car from Dan Spero. info that we needed to make our purchase. We got all the training on in and out with our new car from Dan Spero. More