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Audi Fort Lauderdale - Service Center

Fort Lauderdale, FL

4.4
772 Reviews

773 Reviews of Audi Fort Lauderdale - Service Center

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October 10, 2024

"I recently had my car serviced, and I couldn't be happier with the experience. Ana was incredibly kind and attentive throughout the process, and the manager was also very professional and helpful. Th More

by Leo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna
Oct 14, 2024 -

Audi Fort Lauderdale responded

Thank you for this kind feedback, Leo!

October 09, 2024

Bought a 2023 vehicle on line from there and when it was delivered the gas tank was half empty and there were no floor mats. More

by Glen
Recommend Dealer
Yes
Employees Worked With
Vehicle purchased on line no contact with anyone
Oct 10, 2024 -

Audi Fort Lauderdale responded

We thank you for sharing your recent experience with us, Glen! We want you to know that we appreciate your business and that we sincerely apologize for any inconvenience we may have caused. We strive to provide exceptional service and this experience was not up to our normal standard. That said, may we call you to discuss your experience in greater detail to see how we can remedy the situation and make your experience an exceptional one once again.

October 08, 2024

The Service rep was great, my phone not pairing with my Audi car, I was told it’s Apple update. More

by orlandograham92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Audi Fort Lauderdale responded

Thank you for this generous review, Orlando!

October 06, 2024

The service experience with this dealership always met and exceeded my expectations. They have a professional and experienced service and sales team which has been able to answer my questions and resolve More

by Harry_S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kincaid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abbas Masri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Team: Samantha
Oct 07, 2024 -

Audi Fort Lauderdale responded

Thank you for this thoughtful review, Harry!

October 06, 2024

Samantha was great, coordinating a Lyft to and from my work, so that I could leave the vehicle for service. Not thrilled to be 'upsold' wiper blades at $200 (front and back) that I didn't really need, but More

by catniemeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha
Oct 07, 2024 -

Audi Fort Lauderdale responded

Thank you for this kind review, Catnie!

October 05, 2024

Annalisa is awesome and very helpful. She understands the importance of customer care and keeping the guest informed. More

by ETSCIMO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Audi Fort Lauderdale responded

Thank you for this positive review, E!

October 05, 2024

I bought an A8 without driving it and had is shipped and had asked Abbas to make sure that there were no issues- outside or inside and was assured there were none. . The car was delivered with a broken spea More

by GURKIRANSIDHU
Recommend Dealer
No
Employees Worked With
Abbas Masri
1.0
This rating includes all reviews, with more weight given to recent reviews.
Maurice Mohammed
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

Great experience started with friendly staff and ended with a great price on car for my son! More

by rongreen415
Recommend Dealer
Yes
Employees Worked With
Steve Kincaid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maurice Mohammed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Audi Fort Lauderdale responded

Thank you for this generous review, Ron!

October 04, 2024

Oil leak was not fixed first time when they charged me $1,777. Now they are giving me run around to fix oil leak rather than do a better job in diagnosing and fixing the problem. Now I am supposed to keep More

by HABBUA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Palmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Koobier
October 01, 2024

They are the best they always I’ve me the time when my car will be ready and they do. More

by ctodman62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My services advisor
Oct 02, 2024 -

Audi Fort Lauderdale responded

Thank you for this positive review, C!

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