Audi Fletcher Jones
Costa Mesa, CA
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Andi made the whole process so smooth. It was my first time ever leasing a car and she was very helpful, friendly, and honest throughout the whole time. Would definitely recommend her to o It was my first time ever leasing a car and she was very helpful, friendly, and honest throughout the whole time. Would definitely recommend her to others looking into buying an Audi at Fletcher Jones! More
I was in the market for used car and had several bad experiences, then I found Fletcher Jones. The car was better then advertised. How many times can you say that about a used car? This dealership takes experiences, then I found Fletcher Jones. The car was better then advertised. How many times can you say that about a used car? This dealership takes pride in what they put on their lot the car had brand new tires, brakes and all scheduled maintenance complete. To boot the registration is paid for through next year! The purchasing process was a breeze Nickolas and the financing team were top notch. I came in with my own financing they tried to match it but could not so explained to me the purchase options contract and what I needed to do. No high pressure sales tactics or gimmicky add ons here, just a straight forward purchasing process. In and out in an hour! The car was delivered to my home by a professional driver with a full tank of fuel! I’ve always purchased new cars so this used car process has been a learning experience I wish I would have found this dealership earlier. I’m a customer for life! Thank you to all of the Fletcher Jones Audi team. More
Andi was nothing short of an amazing sales woman & had my best interest at Audi. She was patient & helped me choose the right car for me throughout our week of consulting. I left a happy customer, got to tra best interest at Audi. She was patient & helped me choose the right car for me throughout our week of consulting. I left a happy customer, got to trade in my old car, & left with a beautiful A5 sports back all thanks to miss Andi 😍. Highly recommend Andi & this business. I look forward to coming in to this audi fletcher jones to say hello to Andi & to receive my car washes & maintenance covered by the awesome warranty!! More
Tyler Dawson is a fraudster. He not only did not give me a car, he fraudulently sent in the paperwork for Audi financing defrauding me of almost $60,000 for a car I never receive He not only did not give me a car, he fraudulently sent in the paperwork for Audi financing defrauding me of almost $60,000 for a car I never received. I spoke to his manager and received no help. Absolutely avoid Fletcher Jones and Tyler Dawson as if your life depends on it. More
Shane was incredibly knowledgeable and professional during the entire process. He reviewed all of the features of the vehicle and made the purchasing experience very enjoyable. I highly recommend Sha during the entire process. He reviewed all of the features of the vehicle and made the purchasing experience very enjoyable. I highly recommend Shane! More
Garrett is definitely above and beyond kind of brand experience guy (our first and certainly not last Audi). Straight forward, not pushy, knowledgable but (felt mostly) honest when wasn't sure on certai experience guy (our first and certainly not last Audi). Straight forward, not pushy, knowledgable but (felt mostly) honest when wasn't sure on certain details, unafraid to look for more info for your question, and has excellent follow up. Thank you to Garrett (and Yasser) and not to mention Khalid (finance manager) for staying back to finish the "deal". I hope they got the recognition and awarded rest for their efforts. All in all, if it wasn't for Garrett, and answering our questions straight forward, I don't know if we would of felt comfortable moving on such an expensive purchase. As a customer, the biggest value in our purchase is not feeling like "taken advantage" or "treated like a sale"., and for the most part Garrett help on this. Thank you Audi Fletcher Jones! Please continue to treat your customers as exemplified by Garrett. More
Abel Ou helped me obtain the perfect 2022 Q7 when most dealers didn’t even have the car in stock. I am so happy with my purchase. Abel is very attentive and cares for your needs in a car. I will definitel dealers didn’t even have the car in stock. I am so happy with my purchase. Abel is very attentive and cares for your needs in a car. I will definitely buy my next car from him and refer him to friends and family. More