Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Audi Devon
Devon, PA
2,877 Reviews
Audi Devon has been family owned for over 62 years - making us the one of the oldest originally owned Audi dealerships in the nation! That means when you visit our showroom, you are dealing with the most experienced Audi Sales and Service teams in the Philadelphia area.
Audi Devon consistently receives high customer service ratings such as the prestigious Magna Society Award. Audi Devon isn't about pressuring you into a sale-- we'd rather guide you though the process of selecting the right new Audi vehicle.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,877 reviews
Verified Customer
November 13, 2021
Great sales and service. Easy to schedule appointments and quick to accommodate customers request. Will recommend and quick to accommodate customers request. Will recommend More
by REKMAIL
Employees Worked With
November 11, 2021
Great work provided me with a loaner and had the work done in less than a week. done in less than a week. More
by cishak
Employees Worked With
November 11, 2021
I recently bought a hybrid SUV. I cannot go into the details, but Jeff and his manager Frank went out of their way to make good on a inadvertent misinformation to provide the circuit in my home in order details, but Jeff and his manager Frank went out of their way to make good on a inadvertent misinformation to provide the circuit in my home in order for me to easily be able to recharge my car. Thank you! More
by MOJISAB
November 11, 2021
My recent service experience with Audi Devon is a perfect example of why so many people distrust dealership service centers. TLTR: Audi Devon tried to charge me $1000 for a part that is covered under the example of why so many people distrust dealership service centers. TLTR: Audi Devon tried to charge me $1000 for a part that is covered under the federal efficiency warranty. Long story short, check engine light came on. Issue was diagnosed as a malfunctioning Active Shutter Grill Guard. Quoted $1K to replace the part (inc the diagnostic charge). After less than 2 minutes searching on the web, turns out this part is covered under the Federal Efficiency Warranty. Once I pointed this out to the SA, after considerable push back, he conceded that this was to be replaced at no cost. Now that this repair was on Audi’s dime, the part, as if by magic, was not faulty and only needed a software update. Had I not taken the time (2 minutes) to research and point out that this part was under a federally mandated warranty, I would have been out of pocket $1000 for a part that apparently didn’t need replacement. Past, present and future Audi owners BEWARE: If you have had this particular part replaced in the past, or Audi tells you that you need it replaced, it is covered under the Federal Efficiency Warranty (8 years/80K miles). Given Volkswagen/Audi’s history of emissions fraud perpetrated against the world, I’m dumbfounded as to why no one at an Audi service center didn’t know that this part fell under the federal efficiency warranty. I cringe at the number of people who have probably paid for this repair, and if their situation was anything like mine, probably didn’t even have a defective part. To add insult to injury, prior to writing this review I reached out to the SA (who I will not name directly) 3 times to ensure my account of all that transpired was accurate and factual. He has yet to return my call after 3 attempts. This unprofessionalism, plus the argumentative tone struck throughout all my dealings with this particular SA has completely eroded any trust I had with Audi Devon. More
by BSchan
Employees Worked With
NA
November 10, 2021
Mike was super easy to work with and accommodated my needs right away. I have no problem recommending Mike Curry to anyone for Audi service. Always a pleasure to work with Audi Devon. Mike, Andre and L needs right away. I have no problem recommending Mike Curry to anyone for Audi service. Always a pleasure to work with Audi Devon. Mike, Andre and Lee have always delivered top notch service for several years. More
by SMUGLER0
Employees Worked With
Lee Erfer
