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Audi Des Moines

Johnston, IA

4.6
1,436 Reviews
Lithia Audi of Des Moines is focused on providing customers with an honest and simpler buying and service experience.
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5190 Merle Hay Rd

Johnston, IA

50131

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Showing 1,436 reviews

June 23, 2021

Very happy with our purchase and the way we were treated. Couldn't be more pleased and appreciate the professionalism of Rob, Aleksandr and George. More

by olmstead
Recommend Dealer
Yes
Employees Worked With
Robert Bridges
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Meza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aleksandr Yanouskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2021

Always get great service at Audi Des Moines. It’s Amazeballs! More

by kmoomaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Prudencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Cross
June 19, 2021

Great service, very professional, explained all repairs needed and provide recommendations for future services, easy scheduling service appointment, get everything done for very short time. Thank you More

by Zeus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesley Prudencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2021

I've called twice and gotten no return phone calls when I had an issue. Salesperson said they would set up my account on the audi website because it was down at the time of delivery. So far it has not been More

by JSPENCER698
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George Meza
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2021

I appreciate the clean car I got back. Thank They took my car in early since I was leaving town. I do appreciate that. Appreciate your courtesy thank you. More

by HIPHARKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesley Prudencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2021

I was very impressed with our experience at Audi Des Moines. All personal that helped us was very generous with time they spent each time we have stopped in More

by mj.smith15075
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aleksandr Yanouskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2021

Rob was the dream salesman to work with. He made sure I got the value I wanted for my vehicle I was trading in and he made sure I was completely satisfied with my new vehicle. He went out of his way to ord More

by Benjamin Dubinovic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Schettler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Bridges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aleksandr Yanouskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anando Sacic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Prudencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brady Fleischacker, Katie Cross
June 17, 2021

It was a pretty simple process for me to order, receive and drive out in my new Audi. George did a great job of walking me through the process. Plus, my new vehicle even arrived a little earlier than pla More

by epowers1
Recommend Dealer
Yes
Employees Worked With
George Meza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aleksandr Yanouskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TJ
June 16, 2021

Car wasn’t ready when promised. Had to wait an additional 2.5 hours. Rather than lowering the price, they negotiated after-market parts. Still haven’t received promised parts after 6 weeks. One of the parts More

by 3rd time Audi buyer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mercedes
June 16, 2021

My only recommendation is that when a customer pays for the executive detailing, it would be appreciated that all surfaces are cleaned, including the edges of the sun roof panel when in the open position a More

by GARY84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Cross
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