Audi Des Moines
Johnston, IA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Very happy with our purchase and the way we were treated. Couldn't be more pleased and appreciate the professionalism of Rob, Aleksandr and George. Couldn't be more pleased and appreciate the professionalism of Rob, Aleksandr and George. More
Great service, very professional, explained all repairs needed and provide recommendations for future services, easy scheduling service appointment, get everything done for very short time. Thank you needed and provide recommendations for future services, easy scheduling service appointment, get everything done for very short time. Thank you More
I've called twice and gotten no return phone calls when I had an issue. Salesperson said they would set up my account on the audi website because it was down at the time of delivery. So far it has not been had an issue. Salesperson said they would set up my account on the audi website because it was down at the time of delivery. So far it has not been set up nor have we received any emails pertaining to set up of my Q7. Still have to "proceed as guest" More
I appreciate the clean car I got back. Thank They took my car in early since I was leaving town. I do appreciate that. Appreciate your courtesy thank you. car in early since I was leaving town. I do appreciate that. Appreciate your courtesy thank you. More
I was very impressed with our experience at Audi Des Moines. All personal that helped us was very generous with time they spent each time we have stopped in Moines. All personal that helped us was very generous with time they spent each time we have stopped in More
Rob was the dream salesman to work with. He made sure I got the value I wanted for my vehicle I was trading in and he made sure I was completely satisfied with my new vehicle. He went out of his way to ord got the value I wanted for my vehicle I was trading in and he made sure I was completely satisfied with my new vehicle. He went out of his way to order all season mats for me because the vehicle didn’t have them at the time of purchase. Literally the best experience I’ve ever had at a dealership by far. More
It was a pretty simple process for me to order, receive and drive out in my new Audi. George did a great job of walking me through the process. Plus, my new vehicle even arrived a little earlier than pla and drive out in my new Audi. George did a great job of walking me through the process. Plus, my new vehicle even arrived a little earlier than planned. Very friendly and helpful staff in my experience at Audi Des Moines. More
Car wasn’t ready when promised. Had to wait an additional 2.5 hours. Rather than lowering the price, they negotiated after-market parts. Still haven’t received promised parts after 6 weeks. One of the parts 2.5 hours. Rather than lowering the price, they negotiated after-market parts. Still haven’t received promised parts after 6 weeks. One of the parts they included was actually already installed on the car, but they told me it wasn’t. More
My only recommendation is that when a customer pays for the executive detailing, it would be appreciated that all surfaces are cleaned, including the edges of the sun roof panel when in the open position a the executive detailing, it would be appreciated that all surfaces are cleaned, including the edges of the sun roof panel when in the open position and the cargo cover frame and panel in the back. More