Audi Clearwater

I would like to recognize Audi Clearwater for their outstanding customer service and commitment to doing the right thing. I have been servicing my Audi vehicles at Audi Clearwater since 2021, despit outstanding customer service and commitment to doing the right thing. I have been servicing my Audi vehicles at Audi Clearwater since 2021, despite living more than 40 miles away and having two other Audi dealerships much closer to my home. Most recently, I purchased a 2025 Audi Q5 from them, which only reinforced my confidence in their dealership and service department. During a recent service visit, an unfortunate incident occurred while my vehicle was being road tested by dealership personnel, resulting in a cracked windshield. To make matters more frustrating, I had just had the windshield professionally tinted the day before. While the situation was disappointing, what truly stood out was how Audi Clearwater handled it. After reviewing the circumstances, the dealership accepted responsibility for the damage and committed to replacing the windshield and reimbursing the cost of having the windshield tint reinstalled. The Service Director, Todd Emery, personally communicated with me, listened to my concerns, treated me with respect, and ensured that the matter was resolved fairly and professionally. Anyone can provide good service when everything goes according to plan. What distinguishes a great dealership is how they respond when challenges arise. Audi Clearwater demonstrated integrity, accountability, and a genuine commitment to customer satisfaction. Because of the way this matter was handled, I remain a loyal Audi Clearwater customer and will continue to trust them with both the purchase and service of my vehicles. I highly recommend Audi Clearwater to anyone looking for a dealership that values its customers and stands behind its work. Thank you to the entire Audi Clearwater team for making this right and for continuing to provide the level of service that has earned my business for years. More

Recently left my Audi A7 at the Clearwater dealership for service. Upon inquiry, I was advised they purchase vehicles as well. Spoke with Cameron to get a price and was never called back. When vehicle was r service. Upon inquiry, I was advised they purchase vehicles as well. Spoke with Cameron to get a price and was never called back. When vehicle was ready for pick up, I mentioned I would like a price to sell and was advised Cameron would be calling me back shortly. Once again, he never did. I ended up selling the vehicle later that day to AutoNation. More

I had them install one new replacement tire. They damaged my rim and the tire during the installation. They also failed to reset the MMI and I kept getting future false warnings of low tire pres They damaged my rim and the tire during the installation. They also failed to reset the MMI and I kept getting future false warnings of low tire pressure as far as I’m concerned this dealership service department is totally incompetent.. More

Buyer beware! Stay away from Audi Clearwater! We purchased a 2023 Audi Q5 in February 2025 and have had the same problem since then. We brought the car in three Stay away from Audi Clearwater! We purchased a 2023 Audi Q5 in February 2025 and have had the same problem since then. We brought the car in three times for service and they told me it was corrected. I met with David, the dealership manager and explained the situation to him. He said there will not be a fourth time we will trade! David went back on his word and we had to bring it back a fourth time. Now they tell me there's nothing wrong with the car. Don't trust David or service. They are incompetent. More

Truly a great experience being an Audi Clearwater client. The team consistently goes above and beyond, demonstrating genuine care for both their customers and the Audi brand. From sales and service to financ The team consistently goes above and beyond, demonstrating genuine care for both their customers and the Audi brand. From sales and service to finance and management, every department is staffed with top-tier professionals who are knowledgeable, courteous, and dedicated. I fully support this dealership and have complete confidence in what they offer. Highly recommended! More

Absolutely I am happy with audi in Clearwater. I have never been to this place, but I'm sure it's great I have never been to this place, but I'm sure it's great More

If I could give zero stars, I would. The service department at Audi Clearwater is an absolute disgrace. I brought my car in for a serious issue, and not only did they fail to fix it, but The service department at Audi Clearwater is an absolute disgrace. I brought my car in for a serious issue, and not only did they fail to fix it, but they also lied to my face—and to my husband's. Mark, the service manager, provided contradictory information at every turn, misled us, and even discouraged me from reaching out to corporate with a complaint. That alone speaks volumes. Now, just four months later, my car is experiencing the exact same issue—an issue I had already warned them was unsafe when it first occurred nine months ago. They ignored my concerns, dismissed my valid safety worries, and sent me off with a car that was not properly repaired. This level of dishonesty and incompetence is completely unacceptable, especially from a brand that claims to stand for quality and service. If you value honesty, professionalism, and most importantly, your safety, do yourself a favor and take your business elsewhere. More

Great experience purchasing a car from Audi Clearwater. Highly recommend this dealership and working with Joe Osmani. He was very knowledgeable and professional. No xx tactics, no bait and switch. Fai Highly recommend this dealership and working with Joe Osmani. He was very knowledgeable and professional. No xx tactics, no bait and switch. Fair prices and just overall good experience. I had been to several dealerships in the Clearwater and Pasco area and had several not bad experiences. It really makes a big difference where you buy your cars, and again I highly recommend Audi Clearwater. Ask for Joe Osmani, he'll take care of you. More

Chris was great with everything. Everything was ready and explained. He ensured all the paperwork was outlined and provided details for what was needed for any followup visits with w Everything was ready and explained. He ensured all the paperwork was outlined and provided details for what was needed for any followup visits with warranty items. Whole experience was a breeze. Thank you. More

Audi Clearwater sold my wife and I a Q5 at a great price and while it was used, they assured it looked and ran just like a new Q5! and while it was used, they assured it looked and ran just like a new Q5! More