Audi Charlotte
Matthews, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Good experience Ernesto was friendly, professional, and pleasant to work with. He even came in on his day off to make sure the process went smoothly as we picked up o Ernesto was friendly, professional, and pleasant to work with. He even came in on his day off to make sure the process went smoothly as we picked up our new car. More
Impeccable Customer Service Experience From the point of entry into the dealership, Richard made us feel welcomed. 18 years of knowledge and expertise with the Audi brand was quite impress From the point of entry into the dealership, Richard made us feel welcomed. 18 years of knowledge and expertise with the Audi brand was quite impressive. Richard took time and shared all of the features and benefits of the Audi Q5. Never once did we feel pressured into buying. The Audi product sells itself! Needless to say, we love the Audi Q5 and have no "buyers remorse". Richard says, "Thank you", but we would like to say, "Thank you to Richard". Thumbs up to Peppi as well. Peppi finalized the deal in a very smooth and organized manner. More
A cut above sales consultant Joel Handschin is a fantastic person first. He is also a wonderful sales consultant. I say consultant in a very positive sense as he is many cuts abov Joel Handschin is a fantastic person first. He is also a wonderful sales consultant. I say consultant in a very positive sense as he is many cuts above the typical salesperson. He is knowledgeable, enthusiastic and not high pressure. I have bought two cars from Joel in the past 4 months and both were the best car buying experiences I have ever had. Part of that is that Audis are great cars. But mostly, Joel and his team are professional and great to work with. More
Awesome Buying Experience I was in the market for a new vehicle. I had been to a number of dealerships on the Independence strip with a varied experience. I visited the Audi I was in the market for a new vehicle. I had been to a number of dealerships on the Independence strip with a varied experience. I visited the Audi of Charlotte dealership since I had a great experience in 2010 and am partial to the Audi. I was introduced to Walter Shelton who quickly figured out what I was looking for, budget and frankly how I wanted to be handled. I ended up purchasing a 2018 Q7 which is absolutely an amazing vehicle. Walter was extremely knowledgeable and handled all of the details. Oddly, the buying experience ended up being a great experience. I highly recommend this dealership. More
Thank you Audi of Charlotte and Rich! Rich Gouhin was great to deal with. he helped me with the TDI situation and made transitioning into a new q7 easy. This is the second car we have boug Rich Gouhin was great to deal with. he helped me with the TDI situation and made transitioning into a new q7 easy. This is the second car we have bought from this dealership and could not be happier! I appreciate Rich's professionalism and knowledge. More
Great service Thank you for great service. We appreciated Rich's guidance and recommendations for our new Q7. We had a good test drive and Rich spent plenty of time Thank you for great service. We appreciated Rich's guidance and recommendations for our new Q7. We had a good test drive and Rich spent plenty of time reviewing the features and highlights of the vehicle. Peppi also made the finance portion of the transaction very pleasant. Thank you! More
Hardworking dealership to ensure good experience! Max is a great guy to work with and not a pushy sales guy you expect in dealerships! I brought my new Audi A5 and Max made sure that the whole experie Max is a great guy to work with and not a pushy sales guy you expect in dealerships! I brought my new Audi A5 and Max made sure that the whole experience was run smoothly. Highly recommend working with Max as he is patient and answers all queries in a timely fashion! More
They were very helpful and professional Such friendly people and very professional. The sea agent Walter was very easy to work with and did not push or rush us. He was willing to show us mor Such friendly people and very professional. The sea agent Walter was very easy to work with and did not push or rush us. He was willing to show us more models and talk more about the cars, with such great experience we decided to pursue and buy one the same night. We close the deal so late in the night, but they were very accommodating and patient and did their best. We have originally gone to Audi of Northlake and had such a bad experience so I would highly recommend going here to make your purchase. More
"Welcome to the Family" I just purchased my first Audi, an S5 sportback. I'm in love with my car and proud to be a part of the Audi family. Joel was very laid back and made I just purchased my first Audi, an S5 sportback. I'm in love with my car and proud to be a part of the Audi family. Joel was very laid back and made it a personable experience. The dealership seems to be top notch and is very clean and comfortable. Haven't had any service yet so can't speak to that but I'm sure it will be great. A lot of the deal was handled via email so if I emailed Joel after his work day the sales manager was quick to reply with answers when Joel wasn't around. A real team effort I guess you could say. This was my first luxury car purchase and Audi of Charlotte made it a pleasant experience that I'm sure I will repeat in the future. Thank you. More
Excellent Customer Service!!! This is a great place to buy a car and it was our first time buying an Audi. I worked with Mr.Ben and he is an outstanding person to deal with. He is This is a great place to buy a car and it was our first time buying an Audi. I worked with Mr.Ben and he is an outstanding person to deal with. He is very funny and friendly and made me feel extremely welcome. I would definitely recommend anybody looking to buy a car to come to Audi. More