Audi Charlotte

Max is a True Professional - Great Experience! Max was incredibly easy to work with. He was courteous and outlined all my options, and made the car selling process pain free. Even after the sale he Max was incredibly easy to work with. He was courteous and outlined all my options, and made the car selling process pain free. Even after the sale he responded quickly and was highly attentive. I wouldn't buy another car anywhere else! More

“Competent, Courtesous, Caring, Complete!” I am 61, a recent widow, and a first time car buyer (on my own). I had researched multiple cars online and hoped the Audi Q5 would meet my expectation I am 61, a recent widow, and a first time car buyer (on my own). I had researched multiple cars online and hoped the Audi Q5 would meet my expectations when I visited the dealership. It certainly did! My salesperson, Rich, was competent, courteous and caring. SALESperson is a misnomer. He should be called a carguide as he took me through the SUV Q series vehicles, showed me many of the key features, and did a test drive. He then guided me through exterior and interior features and pricing. I had two cars to trade in and I feel I got a fair trade in price. It’s never as much as one wants, but it was fair and I was even encouraged to take them to Carmax for estimates. I returned to make my purchase on a gloomy Memorial Day and the dealership was busy, but Rich was available at my appointment time. And although I had to wait for the financing guy, he was efficient when we did meet. All were apologetic about having to wait. I left in a loaner Q5 because mine had to be shipped in from Europe. That was actually great as I had a month to learn about the features and feel comfortable in the car before mine arrived. When it did arrive, Rich met me halfway between the dealership and my home as I had a very tight schedule before leaving the next day on a road trip. I’ve driven the car 1000 miles in the past week and have loved every minute being in it. I love how easy it handles and it looks “classy and sassy!” My whole experience with Rich and this dealership has been comfortable from the start to finish. More

Wonderful experience! We couldn't be more pleased with our experience at Audi of Charlotte! Patrick (Max) Montoya was incredible! There was NO pressure and trading my BMW w We couldn't be more pleased with our experience at Audi of Charlotte! Patrick (Max) Montoya was incredible! There was NO pressure and trading my BMW was hassle free. We had a horrible experience at the local BMW and Mercedes dealers but we felt at home when we got to Audi. Working with Mr. Montoya felt more like dealing with a friend and Peppi Bonocore in finance truly had our best interest in mind when working out the details. We are an Audi family now and will definitely return to Audi of Charlotte! More

Fantastic Experience! Highly recommend Richard Gouhin I was super impressed by the level of professionalism and overall experience with Audi of Charlotte. Richard Gouhin was super polite, patient and unde I was super impressed by the level of professionalism and overall experience with Audi of Charlotte. Richard Gouhin was super polite, patient and understood my needs. He was very knowledgeable about Audi and made the process fun and seamless. My day started out putting a deposit on a Q3; however, my heart was with the Q5. The next day I called Rich and had him move the deposit to the Q5 and couldn't be happier. Thank you Rich and all who helped make it possible. I highly recommend Rich and Audi of Charlotte if you are in the market for an Audi! More

Nice Job Nice job explaining features and helping us make a decision. Overall very easy and pleasant buying experience. I will refer Max to any friends in the Nice job explaining features and helping us make a decision. Overall very easy and pleasant buying experience. I will refer Max to any friends in the market for an Audi. More

Great experience! We had such a pleasant experience working with Max. We set out that day to buy a different vehicle but it didn’t take long for Max to share his knowle We had such a pleasant experience working with Max. We set out that day to buy a different vehicle but it didn’t take long for Max to share his knowledge and sell us on the Audi Q7. Max was low pressure but highly educated on the features of the vehicle. I hate buying a car, but I have to admit Max made it an enjoyable experience! The tech specialist, Kyle, was also fantastic. This dealership is a class act all the way around. More

A professional salesperson - Malik Campbell My wife wanted to look at the Q3s, so we dropped in without an appointment. We were fortunate to be met by Malik Campbell. He did an outstanding job My wife wanted to look at the Q3s, so we dropped in without an appointment. We were fortunate to be met by Malik Campbell. He did an outstanding job of showing us around and answering our questions. It turned out the Q3 was a little too small compared with what my wife had in mind. But we were both impressed with Malik. More

First buyer great experience Max was very helpful and made me feel valued as a customer. He made sure to work with my schedule and find the perfect match for my needs. Max was very helpful and made me feel valued as a customer. He made sure to work with my schedule and find the perfect match for my needs. More

excellent and very professional experience I was just driving by and decided to stop in to check out Audi's . Richard stepped up and answered any and all of my questions. He was very knowledge I was just driving by and decided to stop in to check out Audi's . Richard stepped up and answered any and all of my questions. He was very knowledge and friendly and helpful. I was not even considering buying an Audi at the beginning of my day and by the end of the day I was the happy owner of an Audi Q7. Richard helped with all of my inquiries and was patient and humorous throughout the whole car buying process. I would highly recommend this dealership as they were responsive and professional with all of our needs. I truly dislike the whole car buying process but it was made somewhat enjoyable by working with Richard and his team at Audi of Charlotte. More

Great team, great experience Three weeks after moving to Charlotte, I was in an accident that totally destroyed my car. The Audi of Charlotte team located the exact car I wanted Three weeks after moving to Charlotte, I was in an accident that totally destroyed my car. The Audi of Charlotte team located the exact car I wanted and had it transported to Charlotte in 5 days. The price was fair, the service was excellent. I would recommend them to anyone looking for a new Audi. Thanks to Malik, Alicia, Ernesto, Kyle and Marcus. More