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Audi Burlington

Burlington, MA

4.9
3,260 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,260 reviews

July 06, 2014

Pleasant and easy buying experience I take delivery of my A3 this week and the whole process so far has been very easy. I was in twice: once for a test drive and then again for the purch More

by CPA32014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tengah Dai, Caitlin Meuse
Jul 07, 2014 -

Audi Burlington responded

Thank you for taking the time to share your kind words. We take great pride in surpassing any and all expectations you might have when purchasing a new vehicle. I’m so pleased to hear that Caitlin and Tengah proudly represented this dealership and provided you with such great service. Thank you for your terrific recommendation and we look forward to serving your automotive needs for many more years to come! Sincerely, Adnan Sehovic General Manager Herb Chambers Audi Burlington

June 22, 2014

Great Salesman Brendan Leary I just bought a Audi A4 from Brendan Leary, Sales and Leasing Consultant. Brendan was a terrific salesman. He was very knowledgeable about the car, More

by FrederickMerrill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brendan Leary, Mikail Moiseyev
Jun 23, 2014 -

Audi Burlington responded

Thank you, Frederick, for taking the time to share your encouraging words and kind recommendation of Mikail and Brendan. At Audi Burlington, we believe that exceptional customer service is key and it is great to know that this belief held true through your experience with our team. We appreciate your business and look forward to serving your automotive needs for many more years to come! Best, Adnan Sehovic General Manager Herb Chambers Audi Burlington

June 08, 2014

Disappointed! Could not be more disappointed. Car was in for 55,000 mile tuneup. Got in it to pick up and two service lights were on before I left the lot. Unfortun More

by msr01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike in service
May 29, 2014

Purchase of Audi Q5 Without a doubt, this was the absolute best auto buying experience my wife and I ever had. All the people we dealt with were professional and personab More

by wbuchholz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dai, Tengah, Finance Manager, Tom Viner, Jeff Buchholz, Nick Dota
May 29, 2014 -

Audi Burlington responded

Thank you for the rave review! I'm so happy to know Tom, Nick and Jeff were able to assist you and your wife with your Audi Q5 purchase. Communication & teamwork are vital components of a smooth operation and I'm so happy they took such wonderful care of you both. Thank you for your business and we look forward to serving your automotive needs for many more years to come. Best, Adnan Sehovic General Manager Herb Chambers Audi Burlington

May 22, 2014

Another Great Day I am a long term Audi owner. I have been driving one since 1990. Over the past 20 some years I had been buying my cars, 1st at Pass & Weisz, then at More

by LenLevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Gibbs, Josh Morrison
May 23, 2014 -

Audi Burlington responded

Thank you so much for sharing your superb opinion about our team here at Audi Burlington. I'm so happy to hear that you have had such great experiences working with Jim, Josh and Mike. They are truly valuable assets to our team and I will make sure your compliments are heard. Enjoy your 9th Audi and we look forward to your next visit! Kind Regards, Adnan Sehovic General Manager Herb Chambers Audi Burlington

May 12, 2014

Completely pain free proces Worked with Caitlin Meuse to purchase a new Audi last week. Incredibly responsive. Was the only dealer i contacted who answered and conducted much of More

by jcaudi14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Meuse
May 14, 2014 -

Audi Burlington responded

I’m thrilled to hear how happy you are with your experience with Caitlin. A terrific guest experience is what we aim to achieve each and every time and Caitlin is truly a testament to that. I'll be sure to pass on your kind sentiment. We value your recommendation and look forward to serving your automotive needs for many more years to come! Sincerely, Adnan Sehovic General Manager Herb Chambers Audi Burlington

May 01, 2014

Excellent Experience I was initially shopping for a used Audi with Jason and was ready to purchase when Nick and Jason explained leasing to me, as I had never done so befo More

by calicat121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Dota
May 06, 2014 -

Audi Burlington responded

Thank you for this terrific review. I’m so glad that you had such a pleasant experience with Jason & Nick, and that everything came with such ease. All of us here at Herb Chambers Audi Burlington try our best to ensure our guests leave feeling satisfied and truly enjoy their experience. Thank you once again for your business and your great recommendation. Happy driving and we look forward to the opportunity to serve your automotive needs for many more years to come. Best, Adnan Sehovic General Manager Herb Chambers Audi Burlington

April 28, 2014

Excellent Experience - Highly Recommend Michael Gibbs met with my husband and me (and our two kids) to discuss purchasing a new Audi. He assessed our budget and needs, and educated us about More

by JBoraw2625
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gibbs
Apr 28, 2014 -

Audi Burlington responded

Thank you for taking the time to write about your experience with Michael. At Herb Chambers Audi Burlington, we are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our team’s dedication to going the extra mile to please our guests. We greatly appreciate your fantastic recommendation and look forward to serving all of your automotive needs for many more years to come! Sincerely, Adnan Sehovic General Manager Herb Chambers Audi Burlington

April 28, 2014

Thanks Michael Gibbs Michael Thanks for getting me in the car of my dreams. It was a pleasure doing business with you and accomodating my requests. Thank you. More

by legranja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gibbs
Apr 28, 2014 -

Audi Burlington responded

Thank you for taking the time to share your encouraging words and kind recommendation of Michael. We take great pride in surpassing any and all expectations you might have with purchasing a new vehicle. I’m so pleased to hear that Michael proudly represented our dealership and provided you with such great service. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Sincerely, Adnan Sehovic General Manager Herb Chambers Audi Burlington

April 28, 2014

Thank you! I recently bought a new Audi from Michael Gibb. The buying experience was easy and everything went smoothly. No haggling which is always great when bu More

by Jocie0706
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gibbs
Apr 28, 2014 -

Audi Burlington responded

Thank you, Jocie. We take great pride in surpassing any and all expectations you might have with purchasing a vehicle. I’m so pleased to hear that Michael proudly represented our dealership and provided you with such great service. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Sincerely, Adnan Sehovic General Manager Herb Chambers Audi Burlington

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