
Audi Burlington
Burlington, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Pleasant and easy buying experience I take delivery of my A3 this week and the whole process so far has been very easy. I was in twice: once for a test drive and then again for the purch I take delivery of my A3 this week and the whole process so far has been very easy. I was in twice: once for a test drive and then again for the purchase. I drove many other cars in between and there was a pretty good amount of time between the test drive and the purchase. During that time my sales consultant Caitlin was in touch just enough to check in but was not bothersome in any way. I never felt harassed as I did with some other dealers. The day I purchased my car everything was easy, stress-free and comfortable. There was some issue of the business office being short-staffed that day, which slowed things down a little but everyone was accommodating did their best to make sure I was comfortable. I never felt pressured. When it came time for money discussions, the numbers were laid out in a nice transparent way that I felt was very descriptive but also very clear and easy to understand. When it came time to sign contracts and such, the finance manager Tengah was also very easy to work with. He explained everything clearly and answered all my questions. Next day I had a minor change to make to my contracts. Tengah went out of his way to meet me near my home for a resigning, as the dealer is not extremely close to my house. This is above and beyond as far as I'm concerned. Excellent service, again. All in all I am extremely happy with the buying experience at Audi Burlington and with sales consultant Caitlin Meuse. I would recommend. I am hopeful ownership and service experiences are equally as pleasant. More
Great Salesman Brendan Leary I just bought a Audi A4 from Brendan Leary, Sales and Leasing Consultant. Brendan was a terrific salesman. He was very knowledgeable about the car, I just bought a Audi A4 from Brendan Leary, Sales and Leasing Consultant. Brendan was a terrific salesman. He was very knowledgeable about the car, worked hard to make the deal with Mikail Moiseyev who was also terrific, and followed up on everything he said he would do . i would certainly recommend Brendan and Mikail to everyone purchasing a car at Audi Burlington. More
Disappointed! Could not be more disappointed. Car was in for 55,000 mile tuneup. Got in it to pick up and two service lights were on before I left the lot. Unfortun Could not be more disappointed. Car was in for 55,000 mile tuneup. Got in it to pick up and two service lights were on before I left the lot. Unfortunately didn't realize this until after I was nearly home because I was to busy resetting the computer settings which had been changed. A complete waste of my time which I will have to return after dropping $1000! More
Purchase of Audi Q5 Without a doubt, this was the absolute best auto buying experience my wife and I ever had. All the people we dealt with were professional and personab Without a doubt, this was the absolute best auto buying experience my wife and I ever had. All the people we dealt with were professional and personable. We always felt we were in good hands. All in all, our time spent at Audi Burlington was pleasurable indeed. We highly recommend this dealership and these people if you are thinking of buying a car. We'd give them six stars out of five, if we could. More
Another Great Day I am a long term Audi owner. I have been driving one since 1990. Over the past 20 some years I had been buying my cars, 1st at Pass & Weisz, then at I am a long term Audi owner. I have been driving one since 1990. Over the past 20 some years I had been buying my cars, 1st at Pass & Weisz, then at Audi of Burlington. My long time salesman retired this past year. The lease on my current A5 was about to end and I dreaded the idea of having to 'break in' a new salesperson. My service adviser put me in touch with Josh Morrison, who introduced me to Michael Gibbs. Michael answered all of my question, no pressure, just the facts. In the end I leased a 2014 A5 Cab, my 9th. Got a great deal and great service. Audi Burlington is a great place to buy a great car. I might be biased, in my opinion, Audi stands heads above the other brands in its class. More
Completely pain free proces Worked with Caitlin Meuse to purchase a new Audi last week. Incredibly responsive. Was the only dealer i contacted who answered and conducted much of Worked with Caitlin Meuse to purchase a new Audi last week. Incredibly responsive. Was the only dealer i contacted who answered and conducted much of the pre sale via email. A huge time saver, More
Excellent Experience I was initially shopping for a used Audi with Jason and was ready to purchase when Nick and Jason explained leasing to me, as I had never done so befo I was initially shopping for a used Audi with Jason and was ready to purchase when Nick and Jason explained leasing to me, as I had never done so before. I had been convinced I was unable to afford a new Audi, however, after sitting down with Nick and going over numbers it was actually very easy. Jason made the entire shopping experience very comfortable, there was zero pressure and he made himself available to me pretty much anytime I needed him, for any questions that I had, which was great, as my decision making process took some time, and I had a lot of questions going into an Audi. Jason is very knowledgeable about the brand and made the pick up of my car very easy as well. He patiently went through all the details that I needed to know, setting it up, upon pick up. He even saved the day with my bluetooth for my audio, which I could not live with out...I will recommend Audi Burlington along with Jason Piazza and Nicholas Dota any day. They really made a great experience. More
Excellent Experience - Highly Recommend Michael Gibbs met with my husband and me (and our two kids) to discuss purchasing a new Audi. He assessed our budget and needs, and educated us about Michael Gibbs met with my husband and me (and our two kids) to discuss purchasing a new Audi. He assessed our budget and needs, and educated us about the Audi line. He felt a certified pre-owned Audi would be the car for us, but we weren't so sure. We took a night to think it over, and called him to make a second appointment. He made time for us during the busy weekend. He found a pre-owned car that was absolutely as good as new, with an even better trim level than we were looking for. He ran the numbers and pros and cons for both the new and preowned option. Turns out he was completely right - the preowned was the car for us. We got more car for less money. He really took the time to learn about what we wanted and he respected our budget. There was no pressure. He was friendly, professional, very educated about the product, and a joy to work with. I would recommend Michael Gibbs and Audi Burlington without reservation. It was a great experience and we just love our new car. More
Thanks Michael Gibbs Michael Thanks for getting me in the car of my dreams. It was a pleasure doing business with you and accomodating my requests. Thank you. Michael Thanks for getting me in the car of my dreams. It was a pleasure doing business with you and accomodating my requests. Thank you. More
Thank you! I recently bought a new Audi from Michael Gibb. The buying experience was easy and everything went smoothly. No haggling which is always great when bu I recently bought a new Audi from Michael Gibb. The buying experience was easy and everything went smoothly. No haggling which is always great when buying a new car. I highly recommend going to Audi Burlington and seeing Michael for your next car. More