Audi Beaverton

Flawless service This dealership not only has stellar service, it is constantly improving. Their attention to detail is always impressive and somehow they find little This dealership not only has stellar service, it is constantly improving. Their attention to detail is always impressive and somehow they find little ways to make the customer experience even better. More

Used car purchase I’m an out of state buyer. Valerie was very sweet and professional. Definitely worthy of unsolicited client referrals. I have not complaints at all wi I’m an out of state buyer. Valerie was very sweet and professional. Definitely worthy of unsolicited client referrals. I have not complaints at all with the process. More

Nice experience Very good at listening to my needs. Answered all my questions accurately and explained things in an easy to understand manner. Very pleasant to work w Very good at listening to my needs. Answered all my questions accurately and explained things in an easy to understand manner. Very pleasant to work with. No pressure. More

Solid service Audi Portland is thorough and consistent. They communicate in a timely manner with details about my car’s status and cost. Amy is always friendly and Audi Portland is thorough and consistent. They communicate in a timely manner with details about my car’s status and cost. Amy is always friendly and fair! More

Outstanding! Dustin handled my case efficiently and quickly. I am a fan for life! Brian was especially helpful. I will be bringing my car in for 55K service soon. Dustin handled my case efficiently and quickly. I am a fan for life! Brian was especially helpful. I will be bringing my car in for 55K service soon. More

Audi Service Portland-- Joe Selander My car was getting serviced for a timing chain failure-- the customer service throughout the entire experience was just excellent. Joe Selander made i My car was getting serviced for a timing chain failure-- the customer service throughout the entire experience was just excellent. Joe Selander made it feel like he really cared and was patient and informative throughout the three weeks my car was in the shop. He's very knowledgeable and personable all at the same time. Audi definitely has a good person on their team with Joe. I would recommend him, and this location for service to anyone on the Audi team. The other girls that work there and helped while Joe was out (when I picked up my car) were just okay. They would make the experience just normal, as Joe made it an awesome/easy one. The other girls didn't seem as knowledgeable or happy to help. So all in all, as I hope to never come back for large fix, my time with this location, with Joe, was a smooth one to say the least. More

Surprisingly enjoyable experience After scheduling service on my Audi, I received a call from the dealership asking if I was interested in an appraisal on my current vehicle while my c After scheduling service on my Audi, I received a call from the dealership asking if I was interested in an appraisal on my current vehicle while my car was in for service. My immediate thought was “great, now I get to be stalked at the dealership while waiting for my car.” I agreed to the appraisal letting them know I wasn’t looking into purchasing another Audi at this time, but they were fine to complete the appraisal as I was curious about its trade-in value. While waiting for my car to be serviced, I received an email letting me know the value of the appraisal and to contact them someone in sales if I wanted to discuss further. It was nice to have the information to review in my own and to reach out to sales if I wanted to versus someone in sales approaching me. While onsite I had found a fairly-priced used Mercedes that did catch my attention but didn’t give it too much thought as I expected a low-ball appraisal. The combination of a fair trade-in offer and a fairly priced used vehicle where I felt I wouldn’t have to haggle had me reach out to the first person I found in the sales department to talk about a test drive. That was person was Valerie who was friendly and not pushy. We test drove the car in heavy 5pm traffic which is actually realistic for driving in that area, and she was not rushed or phased about the length of the test drive. She was helpful but not focused solely on the sale which was nice. We discussed the car’s features, but I didn’t have to hear a laundry list of reasons to buy the car, so I could actually decide if the car was working for my needs based on driving it. We returned to the dealership and wrote up the paperwork in a matter of minutes. It was great to feel happy with the deal I got and not feel beat up like I have in the past while buying a car. I have mostly used Carmax for the no haggle reason, but my last transaction with them left me feeling like they low-balled my trade-in after seeing it on their website a week later for $5K more, so that longtem business relationship with them came to an end. The overall process with Valérie was great. Her manager came out to introduce himself at one point but didn’t try to take over the transaction which again was nice to just let things move along without “helping”. I’m enjoying the Mercedes, and part of that enjoyment is feeling like I was treated well during the purchase. Thanks Valérie. Shout out to Larry in service who was coordinating the work on the Audi I ended up trading in during my service appointment. He was very competent and enjoyable to work with which will be good in case I jump back to Audi in a few years. More

Showed great customer respect Did a great job of accommodating my schedule. Wait time was minimal. Car was ready based on my timeline. Quality workmanship and solved my problem. Did a great job of accommodating my schedule. Wait time was minimal. Car was ready based on my timeline. Quality workmanship and solved my problem. More

Craig Fleishman I have worked with Craig for over 10 years and have purchased 3 Q5s through him. Each transaction has been uncomplicated and straightforward. I know I I have worked with Craig for over 10 years and have purchased 3 Q5s through him. Each transaction has been uncomplicated and straightforward. I know I can call Craig with questions or concerns any time, and he will respond in a timely manner. I appreciate his knowledge, warmth and patience. Corinne More

Great service. Service dept got me in quick, gave me a loaner car, got the repair done immediately and went the extra mile. Super friendly and helpful. Service dept got me in quick, gave me a loaner car, got the repair done immediately and went the extra mile. Super friendly and helpful. More