Audi Allentown

A Great Experience.. My wife and I had a wonderful experience at Audi Allentown. Patrick Metz was an outstanding salesperson. Took the time to understand what we were lo My wife and I had a wonderful experience at Audi Allentown. Patrick Metz was an outstanding salesperson. Took the time to understand what we were looking for and worked very hard to get the payment to what we felt comfortable with. Eric Dedig, the General Manager, was very personable and friendly. He and Patrick were not pushy and answered all of our question. Dan Maida, in finance, was also a pleasure to work with during the ending paperwork. He explained everything clearly and made the process seamless. Christian Castillo gave a great tutorial on all the car features before we left. Overall our experience was a 10 out of 10 and we would highly recommend Patrick, Eric, Christian and Dan. More

Very positive experience Purchased a pre-owned 2016 A3. An absolutely great car. Our salesman was Derek Tyner and he did a great job with us. Friendly, courteous and knowledge Purchased a pre-owned 2016 A3. An absolutely great car. Our salesman was Derek Tyner and he did a great job with us. Friendly, courteous and knowledgeable in regards to the vehicle. The overall experience for us was excellent. More

2016 Audi A3 Working with Cheryl was such a great experience. She cared about my opinion and made sure I was satisfied with my car from start to finish. She's stay Working with Cheryl was such a great experience. She cared about my opinion and made sure I was satisfied with my car from start to finish. She's stayed in touch with me since I bought my car and I would recommend Audi Allentown because of her great customer service. More

Best car buying experience yet My recent purchase at Audi Allentown was like a dream come true. The team went above and beyond to ensure all of my requests were accommodated, quickl My recent purchase at Audi Allentown was like a dream come true. The team went above and beyond to ensure all of my requests were accommodated, quickly and within my price range. During the process, Bryan was extremely knowledgable and responsive to all of my inquiries. I truly feel that Audi Allentown wanted to ensure I left their dealership with the perfect car that day. I finalized the deal with Bryan and Jerome, who both did an incredible job of making sure I was comfortable with my final purchase price and the full functionality of my car. It was easy to work with this team, and it was a completely different car buying experience than any other I've had before. I'll definitely be coming back to this dealership! More

Very enjoyable experience I would like to say thanks to Derek who looked after me during my recent purchase of a new Q7. Derek was very helpful during my first visit to Audi Al I would like to say thanks to Derek who looked after me during my recent purchase of a new Q7. Derek was very helpful during my first visit to Audi Allentown, and again when I returned a few days later with my fiancé for a second look. Derek was very knowledgeable about the car I was interested in and although I can be a little challenging at times he was able to answer all my questions without any problems. The whole experience was made even more pleasant with the high level of customer service that my fiancé and I received from everyone at Audi during our visit. I would have no hesitation recommending or dealing with Derek and Audi Allentown in the future, great experience. More

Proud New Owners! Our first big decision as an almost married couple was not about where we wanted to be married or picking our honeymoon destination, it was more focus Our first big decision as an almost married couple was not about where we wanted to be married or picking our honeymoon destination, it was more focused on our first big purchase...a new car! We knew that buying an Audi would be a smart purchase, but we were not expecting the experience to be so wonderful. You often hear many negative stories of bargaining for a fair price and not getting everything you wanted exactly right. With Allentown Audi, Jerome, and Bryan, this was not the case. They did everything from shipping the exact car we wanted -- an Audi Q3 Prestige with a sports package, black leather seats, and in our favorite Audi color, Cuvee Silver -- all the way from Connecticut just so that we could see in person our dream car, to showing us the best possible customer service we could have ever imagined. Every trip to this dealership was met by big smiles and warm handshakes. They treated my fiancé and I as their most important clients at that time. Jerome and Bryan were exceptionally informative and made this experience one to remember! We could not have made such a wonderful purchase without the help of Jerome, from his wonderful personality to his extreme care for his customers' satisfaction, he is a superb salesman and a great addition to the Audi Allentown team. We are satisfied customers for life! More

My Dream Car Yesterday was one of the best days of my life! I realized a dream I have had for more that 10 years. I bought an Audi!! The staff at Allentown Audi ma Yesterday was one of the best days of my life! I realized a dream I have had for more that 10 years. I bought an Audi!! The staff at Allentown Audi made this possible and, for that, I am EXTREMELY grateful! From the first e-mail contact to driving my Q3 off the lot, the experience was a dream come true! I was greeted as soon as I opened my car door by Seth who directed me to Nicole, my email contact. She introduced herself and immediately offered coffee or water. She then directed me to Seth, my salesman. This young man is a quintessential gentleman. He directed me to his desk, held my chair, and treated me like royalty, qualities not apparent in many young people today. Seth had done his home work. He already knew the car that interested me and was ready for a test drive. He even asked if I preferred back roads or highway to drive! During the ride we chatted as if we were old friends, despite the fact that I have shoes older than Seth!! Once back at the dealership, I was, again, offered refreshments and was made to feel at ease. I was nervous because I LOVED the car and was afraid it was out of reach. Once the numbers were presented by Bryan, the sales manager, my hopes seemed dashed. Seth and I chatted about options and, once again, Bryan presented the numbers. I was given the price I could pay and the car was mine!!! I can't tell you how professional, compassionate and respectful these gentlemen were! There are no words! And then it got better! I was taken to Nicholas, the finance guy, for the paperwork. This guy looks just like Peter from the Brady Bunch!! What a sweetheart!! I don't enjoy talking about finance stuff, but "Peter" made it quick and painless. Thanks, Nicholas! Back to Seth and my newly detailed Audi. OMG! What a beauty! Christian was there to orient me to the car. Another very knowledgable, respectful and cute-as-a-bug young man. By the time he wa s done, I could play my music, set the navigation, make a phone call, and adjust the seats!! I left that lot feeling comfortable and competent for the hour drive home. I traveled an hour to Allentownl Audi because, of all the reviews I read and websites I visited, Ciocca in Allentown was the best. I was not disappointed! I will be a loyal customer and bring my car only to them for everything. I have told my family and friends about my experience. I can't wait to show off my car at work tomorrow. Thank you,l Nicole and Seth and Bryan and Nicholas and Christian for EVERYTHING!! You made me feel like a queen! I will never forget "my dream"! Connie Price, High school teacher, Scranton grad, and proud customer of Audi Allentown More

Won't use any other dealer The experience I had at Audi Allentown was second to none. From the minute I stepped on the property I was immediately assisted by friendly and helpfu The experience I had at Audi Allentown was second to none. From the minute I stepped on the property I was immediately assisted by friendly and helpful employees. From preliminary research, to the test driving, and eventual leasing of the car, Derek Tyner's exceptional professionalism and helpfulness were beyond anything I've experienced while car shopping. He did an excellent at taking my needs into account and showing me a wide array of choices, and consistently was there for any questions I had throughout the process. Eric Dedig was great throughout the process, as was Dan Maida, who did a great job with all of the paperwork and was clear in explaining all of the details of the lease terms. Christian Castillo also did a great job explaining the features of the car before it was time to drive off the lot. If you are thinking of stopping here during your car shopping.. Do it. It will be the final dealership you go to. More

Quintessential definition of great service! I purchased my first two Audis at other dealers, but brought them here for service (Lehigh Street location). I was always impressed with the pristine I purchased my first two Audis at other dealers, but brought them here for service (Lehigh Street location). I was always impressed with the pristine cleanliness of the drive-in area and Lisa Manento's knowledge and attention to my comfort and needs whether I was picking up a loaner or waiting in the guest area. When I was considering trading and purchasing my 3rd Audi, I opted to go to Audi Allentown. We weren't in the new car area for even a full minute, just walking around looking, when an Audi employee, Christian Castillo, asked us if we were being helped or could he be of service. With wit and charm, he let us know he wasn't a sales specialist, he was the tech agent, but hung around answering a few of our questions and then offered to get someone for us. The rest of the process was with Jerome Myers; he's great!! Jerome was personal and professional at the same time. Informative, but not pressuring. And, something little, but noticeable… he offered us water and resupplied when our bottles were empty! Attentive and inquisitive while still making us feel like a valued customer, not just a number on his commission belt. While I was the purchaser, my husband was with me. What I truly appreciated was that I never felt like I was put in 2nd place in a typically man's world; Jerome, Christian, and AJ readily acknowledged and respected me as the primary decision maker - this was not my experience with my first two Audi purchases. So, in short, great experience! Thank you, gentlemen. More

Truly Exceptional Experience I leased a 2016 Q5 and was very pleased with my experience at Audi Allentown. The car was clean and ready when I got there and I was warmly greeted b I leased a 2016 Q5 and was very pleased with my experience at Audi Allentown. The car was clean and ready when I got there and I was warmly greeted by Cheryl Pollice upon my arrival, and Ross Banks who sold me the car. Nick De Simone had all of the paperwork prepared ahead of time to make the signature process seamless, and Christian Castillo walked me through some of the features of the car, as well as paired my phone to the bluetooth, setup the wi-fi, and showed me how to use Audi Connect. Audi Allentown provides a truly exceptional experience from start to finish and I would highly recommend them for both sales & service. More