Auction Direct USA
Victor, NY
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1,592 Reviews of Auction Direct USA
Todd was great to work with buying our cars. I haven't gone anywhere else in the last ten years to buy a car and will always return to Auction Direct. Thanks for all your help! I haven't gone anywhere else in the last ten years to buy a car and will always return to Auction Direct. Thanks for all your help! More
I had a great experience. Thank you so much for helping me buy my first car! I absolutely love it! My customer service was fabulous! Thank you so much for helping me buy my first car! I absolutely love it! My customer service was fabulous! More
Relaxed environment with not a lot of pressure into buying a car. Didnt push anything too hard, felt like they wanted what was best for me. buying a car. Didnt push anything too hard, felt like they wanted what was best for me. More
Very cool experience. Bill was awesome. Great vehicle. What more can I say? I would recommend Bill to help set you up with wheels. Bill was awesome. Great vehicle. What more can I say? I would recommend Bill to help set you up with wheels. More
Todd went above and beyond what a salesman should do. He helped me older father get a car and deal with a title issue on his trade in. I would recommend this dealership and Todd personally to anyone. He helped me older father get a car and deal with a title issue on his trade in. I would recommend this dealership and Todd personally to anyone. There is what is called good customer service and then there is above and beyond and they went above and beyond! Thank you! More
James was a great help and went above and beyond to help us throughout the car buying process. This is my second car I’ve bought through auction dirrect and I’ve had a great experience each time. us throughout the car buying process. This is my second car I’ve bought through auction dirrect and I’ve had a great experience each time. More
This is my family's sixth time purchasing a vehicle from Auction Direct over the last five years and every time I am more impressed! I initially reached out through the chat feature on the website with a fe Auction Direct over the last five years and every time I am more impressed! I initially reached out through the chat feature on the website with a few questions. The representative answered what she could and said she would have someone call me to answer the one question she couldn't. About five minutes later James called me, answered my question, and my daughter and I were on our way to the dealership. James was extremely helpful and attentive. When we were on the phone I had explained that I needed to be to work by 3:30 and having purchased from Auction Direct in the past, I knew they could make it happen and they did! We arrived at the dealership at about 12:10, test drove two vehicles and by 2:45 we were driving away. I have been very satisfied with my experiences at Auction Direct and will continue to be a customer in the future. I would highly recommend them to anytime t looking for a quality used vehicle. Great prices, great, vehicles, great people working for them, and such a great buying experience! More