Auction Direct USA
Victor, NY
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1,592 Reviews of Auction Direct USA
Smooth Experience I came in to trade my old car and Eddie helped me find a good deal on a low mileage car in my budget. The whole process took a couple of hours. I came in to trade my old car and Eddie helped me find a good deal on a low mileage car in my budget. The whole process took a couple of hours. More
Tyler was EXCELLENT! I'm so glad that Mike was too busy to even start to help me on Sunday when I went in for my first time. I was left to wander inventory, kind of lost. I'm so glad that Mike was too busy to even start to help me on Sunday when I went in for my first time. I was left to wander inventory, kind of lost....he did, however, try to push me into a clearance Van, that was the furthest thing from what I truly wanted. Instead I decided to try again the next day, and had the privilege of working with Tyler Pettinger, who immediately sat down with me to listen to what I wanted and needed. He helped me narrow down my choices that i found on the website, by actually hearing me and understanding my desires in a vehicle. Tyler was able to keep me within my budget, as well as get me into the vehicle that has put a smile on my face ever since. They even stayed late, on a holiday, to make my dream come true. I'm so glad I decided to give this dealership a second try, and not go on first impressions. More
A great experience My wife and I had an excellent experience.our salesman Jerod Cassidy listend to what we were looking for and the kind of payment we where looking at. My wife and I had an excellent experience.our salesman Jerod Cassidy listend to what we were looking for and the kind of payment we where looking at.Heshowed us several vehicles that were in our range. He worked with us in a manner that we were at ease making the right decision for us.A couple hours we were driving a new car home. He is a salesman that would bring us back here to buy another vehicle. Thank you Ken and Ellie Garling More
Jason Czudak and Matt Witt were excellent. I gave it 3 stars because the employers aren't allowed to give you any kind of break, when you put down a large cash deposit. And we should have been I gave it 3 stars because the employers aren't allowed to give you any kind of break, when you put down a large cash deposit. And we should have been told up front that $108.00 with be charged to wash and wax the vehicle. We could have done that ourselves. I just think the people we deal with should be able to do more than say they can't because it is the policy there. This is the third time I have dealt with a dealer and it is the first time they couldn't do anything because of the policy. More
AWESOME!! A Huge shout out to Mike Monello and Alan Freidman for helping my Mom surprise me with my first vehicle that I absolutely love. I would highly recomme A Huge shout out to Mike Monello and Alan Freidman for helping my Mom surprise me with my first vehicle that I absolutely love. I would highly recommend all of my friends and their parents to go to Auction Direct and ask for Mike!! Thanks again to both Mike and Alan!!! More
2012 Jeep Liberty purchased from AuctionDirect I dealt with Ed Williams. Of the several dealers I worked with looking for my Liberty, Ed at AuctionDirect was by far the best as far as responding t I dealt with Ed Williams. Of the several dealers I worked with looking for my Liberty, Ed at AuctionDirect was by far the best as far as responding to my inquiry, not putting pressure on me, and helping to finalize the deal when my insurance company messed up and delayed things. A top notch experience and I'd recommend AuctionDirect and Ed Williams to about anyone who's looking for a used vehicle. More
Jorge was great!! I bought my 2014 Jeep Wrangler rubicon from him and I am in love he was so easy to work with and so helpful. He is a very happy/ outgoing person.. tod I bought my 2014 Jeep Wrangler rubicon from him and I am in love he was so easy to work with and so helpful. He is a very happy/ outgoing person.. today my grandma decided to get a new car as well so we decided to go back to Jorge. Another great deal for her, I will continue to refer anyone and everyone to him and Auction Direct USA. Thank you again, you're the best! More
Friendly Walked in and met the sales guy and took us right over to meet the mgr who was very nice they made you feel at home very nice people they made the pro Walked in and met the sales guy and took us right over to meet the mgr who was very nice they made you feel at home very nice people they made the process real easy I will definitely be back for another suv More
No pressure & informed, easy going sales person. Dan Autovino, Guided me through the process with ease & no pressure. Worked with me and made my decision easier. Recommend him highly if your looking Dan Autovino, Guided me through the process with ease & no pressure. Worked with me and made my decision easier. Recommend him highly if your looking for a vehicle. He will return calls. Texts in a timely manor & do whatever it takes to get the price & really work for you! More
Buying a reliable car Working with Jason Czudak was a great experience. He made us feel right at ease and made the car buying experience down right enjoyable. It was a plea Working with Jason Czudak was a great experience. He made us feel right at ease and made the car buying experience down right enjoyable. It was a pleasure to work with Jason, thank you! More