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Arrow Ford Inc.

Abilene, TX

4.4
597 Reviews

4001 S 1st St.

Abilene, TX

79605

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Showing 597 reviews

August 01, 2026

They are great. Really go the extra mile. Mike was really exceptional to work with. Wish you had a vehicle with stow n go seats. I'd be a Ford forever driver More

by chriskl1944
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
August 01, 2026

Everyone I have come in contact with at Arrow Ford has been extremely nice. They have gone above and beyond to make every interaction a great one! More

by CharlaAirheart
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
I didn’t get names.
August 01, 2026

Real world dealership where problems that arise are fixed in a realistic timeline properly and to customer satisfaction. More

by spgarza79
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Chad Farley and Cathy Lambert
August 01, 2026

Best car buying experience ever! We were able to negotiate a deal via text message and they were upfront and honest about all the add-ons. More

by danieltx1183
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LaJuan and Keri
July 30, 2026

They are professional and do a good job of explaining problems and working with customers. More

by sspaxton07
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara
July 30, 2026

Coming from Odessa the whole experience was a welcoming experience , everyone we came across was friendly and in a good mood , This is our first time to buy anywhere but Odessa , We enjoyed our time with B More

by Jgardner017
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry
July 30, 2026

Unlike other new car dealerships, arrow will still work on my ford even though it is 20 years old. I am not a fan of all the computerized modern cars and they are happy to keep my car running and on the ro More

by clint
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jose Cano
July 30, 2026

They wanted to charge me $200 to program a key fob for my F-150. I am a veteran with a 100% disability rate who struggles to live within my financial limits and could not accept this outrageous charge. More

by Chaplaingr
Service Price Transparency
Workmanship
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Recommend Dealer
No
Employees Worked With
Kanaan
July 30, 2026

Took truck in for a recall and they were unable to do update that Ford notified me needed to do kept truck for 7 hrs More

by jhmsr2005
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Don’t remember
July 29, 2026

The dealership performed very well on this service call and we were satisfied with the results More

by KW
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
John Scott