Arrow Ford Inc.
Abilene, TX
Filter Reviews by Keyword
By Type
Showing 597 reviews
Quoted me $9,400 on a 2016 Ford Fusion. Parts are all under $100 except for one. Labor shouldn’t cost that much. That is ridiculous to even justify charging that much for a 10 year old car. Parts are all under $100 except for one. Labor shouldn’t cost that much. That is ridiculous to even justify charging that much for a 10 year old car. You’re out of your mind! More
salesman Chad and finance manager Andrew made this experience quick, easy and weren't pushy whatsoever. Every question we had was answered. They also stayed after hours to get the deal done since I ha experience quick, easy and weren't pushy whatsoever. Every question we had was answered. They also stayed after hours to get the deal done since I had to drive from midland. We did not feel rushed at all. GREAT EXPERIENCE More
Very friendly and helpful staff, purchasing process was quick and easy. Honestly staff could have offered water or shown around where things were located. Spending 3-4 hours there and had to ask for wate quick and easy. Honestly staff could have offered water or shown around where things were located. Spending 3-4 hours there and had to ask for water for the kiddo was a bit off. Have purchased other vehicles at a diff dealership and hospitality was better. Also the detailing process could have been better, scratches appeared after the detailing and a rusted razor blade was left inside the vehicle. More
Johnathan was my sales man and was extremely helpful from the first phone call to me driving off the lot with my vehicle! The dealership as a whole was full of nice people and they were very accommodating to the first phone call to me driving off the lot with my vehicle! The dealership as a whole was full of nice people and they were very accommodating to my hectic schedule I had for the day! I will definitely recommend my family and friends to choose arrow if they’re in the market for a vehicle! More

