Arrigo Alfa Romeo West Palm

This dealership is the best . They give great service , they are friendly , helpful and honest. I recommend this service department. They give great service , they are friendly , helpful and honest. I recommend this service department. More

Working with Claudio is the best thank you for the service really appreciate it a lot service really appreciate it a lot More

I was deceived by Steve about how many keys came with the vehicle. He told me there were two. That was one of my considerations for buying the vehicle, because the key/fob copies are expensive. There was no vehicle. He told me there were two. That was one of my considerations for buying the vehicle, because the key/fob copies are expensive. There was no additional key, unlike what he told me. I had to purchase a copy out of my own pocket. It felt like he was willing to say anything I wanted to hear to sell me the car, then when the paper work was signed, it was my problem to deal with. Matt the sales manager was an aware that Steve deceived me, but told me since I got such a good price on the car, there was nothing he could do about it. Also the key for the wheel locks were missing. I tried addressing this with Steve and instead of him giving me a remedy for this issue, he was more concerned with rectifying the fact that the dealership never got a copy of my insurance card. I have texts between him and I where I'm asking about the wheel lock, only for him repetitively telling me that he needs a copy of my insurance for the vehicle I purchased. I had to escalate to Matt on this as well, and he too seemed more concerned that the insurance was never obtained. I'm missing parts to a vehicle that I was told were in it, and instead, they were trying to remedy their errors they made with the paperwork, instead of addressing a customer's needs. I would love someone to call me to discuss the unprofessional experience I had at what is supposed to be a high end dealership. More

Great group of people. They helped tremendously with my purchase and the shipment of my car They helped tremendously with my purchase and the shipment of my car More

had an excellent experience at this dealership from start to finish. The staff was friendly, professional, and genuinely focused on making sure I was taken care of. They explained everything clearly, answere to finish. The staff was friendly, professional, and genuinely focused on making sure I was taken care of. They explained everything clearly, answered all of my questions, and kept me updated throughout the service. More

had an excellent experience at this dealership from start to finish. The staff was friendly, professional, and genuinely focused on making sure I was taken care of. They explained everything clearly, answere to finish. The staff was friendly, professional, and genuinely focused on making sure I was taken care of. They explained everything clearly, answered all of my questions, and kept me updated throughout the service process. The work was completed on time, and my vehicle was returned clean and running great. It's refreshing to receive such honest, efficient, and high-quality customer service. I truly appreciate the team's attention to detail and commitment to customer satisfaction. I highly recommend this dealership to anyone looking for reliable service, and I'll definitely be returning for future maintenance. More

Great customer service. .Thanks caludio is always the best, and keep me inform for the best assist. .Thanks caludio is always the best, and keep me inform for the best assist. More

The bonding process was very simple. They held to their word on pricing and commitment work with me to find the right vehicle and didn't pressure me into buying anything that wasn't desc They held to their word on pricing and commitment work with me to find the right vehicle and didn't pressure me into buying anything that wasn't described or I wasn't ready to purchase. More

Excellent customer service. Resolved the problem promptly. The service advisors are attentive to their customers. Resolved the problem promptly. The service advisors are attentive to their customers. More

I brought my Maserati in because the check engine light came on. Instead of focusing on diagnosing the problem, I was given a proposal full of unrelated repairs, including an unnecessary oil change even th came on. Instead of focusing on diagnosing the problem, I was given a proposal full of unrelated repairs, including an unnecessary oil change even though it had been less than 5,000 miles since the last one. We had to ask them to perform specific diagnostic tests on the wiring, sensors, and pressure systems. Every test came back normal, yet they continued pushing the same expensive, unrelated recommendations. It felt like the proposal was generated before the actual diagnosis rather than based on the test results. I expected transparent, evidence-based recommendations from a luxury dealership, but this experience left me disappointed. More