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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.3
2,097 Reviews

5525 Miller Circle

Matteson, IL

60443

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Showing 2,097 reviews

October 29, 2021

Great dealership, great people, great service and great parts . I feel they care you and your car. More

by OLLIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl, Adam Estes, JOSEPH Gromala, David Steffan
Nov 01, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, thank you so much for your positive comments about Arnie Bauer Buick GMC Cadillac! We look forward to your next visit! Take care!

October 29, 2021

I know my car needs additional maintenance but when it’s close to closing for the day, they aren’t as thorough no so they pursue getting the needed main completed either at the time or at a later date. More

by cynaraed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Estes
Nov 01, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Arnie Bauer Buick GMC Cadillac and we hope to see you again soon! We are disappointed to learn of your experience here, but will take this opportunity to improve. We hope to be of service to you again in the future. Best wishes, Arnie Bauer Buick GMC Cadillac

October 27, 2021

The staff are always polite and friendly. Courteous. Service provided in a timely manner. Reasonable rates. More

by Anitra
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Diehl, John Kukulka
Oct 30, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 26, 2021

Simple, easy and painless! Getting an oil change, is not a pain-in-the-xxx and they make it easy! More

by cgrigas39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Diehl, Adam Estes
Oct 29, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

October 26, 2021

This is the only place I have purchased and serviced my cars and suvs, since 2002!!! More

by Jacqueline James
Recommend Dealer
Yes
Employees Worked With
Henry Horton, Adam Estes
Oct 29, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

October 26, 2021

Have always had confidence in their work and the explanation of the work done. Very polite employees. More

by scarrollj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
Oct 29, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

October 26, 2021

Very good service and nice people to work with the service department is very helpful thank you. More

by ellabruce49
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mark Diehl, Adam Estes, Bill Neibert
Oct 29, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

October 24, 2021

I'm not sure how I feel about the service of my vehicle. October 2nd the car was serviced. Within 2hours after leaving the dealership the service engine light came on. At the time I didn't know what it mean More

by chace1027
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark Diehl
Oct 25, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for the review and we understand your concern. Vehicles can be difficult to determine exactly what is wrong sometimes, especially when the light goes on and off. We want you to feel comfortable when you do bring your car in for service and we will have the Service Manager reach out to you later today. If you miss his call, please call 708-720-2000 and ask for Mark Snyder.

October 23, 2021

Thanks for being a trustful repair facility that I can rely on for vehicle maintenance for my Sierra. More

by PURFECT300
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
Oct 26, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 22, 2021

Since having my XTS Arnie have been doing the service on the car and so far I am pleased with what’s been done. More

by KingsCaddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
Oct 26, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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