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Arlington Toyota - Service Center

Jacksonville, FL

3.9
997 Reviews

997 Reviews of Arlington Toyota - Service Center

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September 22, 2020

Not sure. At 8:15 it was utter chaos. Not personal at all. felt like cattle. Could not remember his name. Gave him my cell number that I have had since 1996. My number and the name were not a match. More

by KRISTINEMARILYN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Could not tell you his name, blurr
September 22, 2020

This is the 2nd time I’ve been told that a wash with a service would require at least an additional 45 minute wait. The servicing wait time was acceptable but the wash which is supposed to be included sho More

by andyekoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chauncey Andrews
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2020

I had an appointment for 730 am and was service was good. They serviced my tundra and did a brake job in a reasonable time period.. i told them about a metallic tapping sound and was told the brake job would More

by jenkman1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rande Kristaiansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2020

Very friendly. Wonderful person Derrin Drago the representative excellent service I qill back thousand the times with pleople like him and fast service at this time More

by CARolina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrin Drago
September 22, 2020

Thank Chauncey you were great and very helpful not yo say the patience you had with my situation Thank You 😊😊😊 Thanks again Chauncey along with your service team More

by ROBINSON551
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chauncey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2020

Great service from this Toyota team. I was not expecting a new tire under the warranty as the problem has been initially fix but a new tire was ordered for me and I got it unexpectedly. What a blessing. Gre More

by ramacapagal
Recommend Dealer
Yes
Employees Worked With
Alisa
September 20, 2020

I had an early appt and was taken right away and given updates about where my car was in the process. Great team and great service! More

by doug.mcbride67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chauncey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2020

Undercarriage was hanging and Chauncey courteously took my car In without appt and fixed that and also did my routine maintenance by 1:00pm. Outstanding. More

by leetheresem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chauncey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2020

Outstanding customer service and quality work. I never have a problem getting someone on the phone to set an apartment to get my car serviced. Thanks! More

by gregrich1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Fedd
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2020

I hate the drive all the way to Jacksonville for service, but I know when my car is serviced it will be in top condition. And being able to get a Uber back to my home was wonderful. More

by ajeang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Fedd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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