Arlington Toyota - Service Center

Good service. Loaner car rental (Hertz) was handled well for my overnight recall repair and oil change. Car pickup was prompt and seamless. Technicians were helpful and knowledgeable. for my overnight recall repair and oil change. Car pickup was prompt and seamless. Technicians were helpful and knowledgeable. More

I was on my way out of town when I noticed that my splash guards were dragging. I called and Alisa saved the day by calming me down and having me bring it in. I was out in time to get to my destination safel guards were dragging. I called and Alisa saved the day by calming me down and having me bring it in. I was out in time to get to my destination safely! Thanks, Alisa! More

Just had my air conditioner fixed and it was still wasn’t working right. Called Chauncey and informed him of the problem. Came back to Arlington Toyota and Chauncey fixed the problem his self. working right. Called Chauncey and informed him of the problem. Came back to Arlington Toyota and Chauncey fixed the problem his self. More

Came in for routine service met with my favorite service writer (Alisa Benson) work was performed in a timely manner and I was on my way. I live in between 2 dealers on the westside and choose to drive acro writer (Alisa Benson) work was performed in a timely manner and I was on my way. I live in between 2 dealers on the westside and choose to drive across town, Thank you More

I just had a routine service and Cheryl (the “care advisor”) was very good. She was clear and articulate, and went out of her way to tell me about the services I had coming up. The work was done in advisor”) was very good. She was clear and articulate, and went out of her way to tell me about the services I had coming up. The work was done in a quick less than an hour timeframe and I was on my way. I‘ve been to many car dealers in my life (and my father owned a car dealership) and I have to say Arlington Toyota is my favorite. They really are friendly, professional and seem to care about the customer. More

Labor cost and the time (4) hours to replace two front brakes, oil/filter changes, tire rotation and repair and cabin filter replacement was outrageous. brakes, oil/filter changes, tire rotation and repair and cabin filter replacement was outrageous. More

Derrin Drago was service advisor. I had oil oil and filter change with routine car inspection. Waited for the car and it was ready in about an hour. Was advised of future maintenance. filter change with routine car inspection. Waited for the car and it was ready in about an hour. Was advised of future maintenance. More

Great service department. Mike Sandelin always goes the extra mile and I never have doubts about the service I receive at Arlington Toyota. Been a loyal customer for over 15 years and will continue to be! extra mile and I never have doubts about the service I receive at Arlington Toyota. Been a loyal customer for over 15 years and will continue to be! More

Chauncey is always a pleasure to have as my service manager. He is polite, friendly and explains everything in terms I can understand. The dealership as a whole is friendly, not pushy, and clean. Can h manager. He is polite, friendly and explains everything in terms I can understand. The dealership as a whole is friendly, not pushy, and clean. Can hardly wait to see the new building. More

My comments about the dealership... Service Advisor, Jose, outstanding! Lyft was very appreciated. Restroom was very clean and had soap and paper towels were very appreciated. Check in was timely and fr Jose, outstanding! Lyft was very appreciated. Restroom was very clean and had soap and paper towels were very appreciated. Check in was timely and friendly. Cashier could give a rip - not bad but way below other parts of the experience. Car was brought to me by Jose. Ms. Brooks, you would do well to employ 100 more people with the customer skill set that Jose exercises! More