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Arlington Heights Ford
Arlington Heights, IL
4,551 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 4,551 reviews
December 04, 2020
The transaction was smooth and seamless. Sam, Frank and John went out of their way to make sure I was absolutely satisfied. As a side note their service department is top notch as well John went out of their way to make sure I was absolutely satisfied. As a side note their service department is top notch as well More
by tsmith
Employees Worked With
Sam Vasco and John Guido Jr, Frank White
December 04, 2020
I was sold a car by Elliott. He sold me the car and the transaction was smooth. They were not pushy at all during the transaction. transaction was smooth. They were not pushy at all during the transaction. More
by anamariazednanreh
December 03, 2020
Clean and safe atmosphere. Friendly, and honest. Lonnie Clean and safe atmosphere. Friendly, and honest. Lonnie helped us find a vehicle to best fit our needs. We would recommend Arlington Heights Ford to Clean and safe atmosphere. Friendly, and honest. Lonnie helped us find a vehicle to best fit our needs. We would recommend Arlington Heights Ford to anyone. More
by wstukes
December 03, 2020
Elliot was great! He ensured everything went smoothly. This was by far the easiest purchase of a vehicle I have ever been a part of. This was by far the easiest purchase of a vehicle I have ever been a part of. More
by Tmoo9267
December 01, 2020
We had a wonderful experience purchasing our first Ford Mustang. Elliott was genuine and very helpful. He exceeded our expectations and was a pleasure to work with! Mustang. Elliott was genuine and very helpful. He exceeded our expectations and was a pleasure to work with! More
by joshnerica
December 01, 2020
Elliott was great and extremely helpful. He showed me the process of buying my first car. He made it easy to get the car I wanted. process of buying my first car. He made it easy to get the car I wanted. More
by Ryan
Employees Worked With
December 01, 2020
Spiro was very helpful by listening to my concerns and knew just what was needed. Also checked to see if any other service procedures were due so I could take care of at the same time. I've worked with knew just what was needed. Also checked to see if any other service procedures were due so I could take care of at the same time. I've worked with Spiro numerous times and it's always comforting to see a familiar face and have confidence in helping me make important decisions regarding my vehicle. I no longer work close to this dealership but continue to return as I enjoy the way I'm treated and feel confident in the decisions offered. More
by Edge
Employees Worked With
Spiridon Dimas
December 01, 2020
Took car to Quick Lane for "The Works" and additional service and everything was handled in a professional manner. Spiro Dimas kept me informed as work progressed and handled everything in a professional service and everything was handled in a professional manner. Spiro Dimas kept me informed as work progressed and handled everything in a professional manner. More
by Patrick
Employees Worked With
Spiro Dimas at Quick Lane
November 30, 2020
Great service experience at Quick Lane for The Works and some additional services. Spiro Dimas kept me informed of progress and when all work was completed. As a added bonus because of Covid I even got a fr some additional services. Spiro Dimas kept me informed of progress and when all work was completed. As a added bonus because of Covid I even got a free ballpoint pen. LOL More
by Patrick
Employees Worked With
Spiro Dimas at Quick Lane
November 29, 2020
Sincere customer service. The staff is pleased to please. Went for an oil change, returned too late, Jon Franklin went above and beyond to help. Went for an oil change, returned too late, Jon Franklin went above and beyond to help. More
by Veronica Sanchez
Employees Worked With
Jon Franklin
