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Arapahoe Hyundai
Centennial, CO
7,605 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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December 17, 2020
Duston Coffey is knowledgeable, friendly and helpful. He knows the vehicles and efficiently got me through the process. Edgar Felix got me through the financing part quickly. knows the vehicles and efficiently got me through the process. Edgar Felix got me through the financing part quickly. More
by jkanter1
Employees Worked With
Duston Coffey, Edgar Felix
December 17, 2020
I returned y lease Car I decided to buy a used car. My appt. was with Frank Larosa. He was ill that day so Justen Coffee stepped in. He shows me a2011 Tucson. Which was much like what I was looking for. appt. was with Frank Larosa. He was ill that day so Justen Coffee stepped in. He shows me a2011 Tucson. Which was much like what I was looking for. Up to that point everything was going well. The manager told me it needed tires which he would sell me for 400.00. It was getting late and I didn’t have enough money to purchase tired that day. I was told by both Mr. Coffee and and the finance man, I believe his name was Me. Archeletta? That anything wrong with the car would be fixed when I brought the car for service. I was not able to drive the car because I had hip surgery for a couple weeks after I bought the car. When I did have to drive to Florence Co. which is 100mi. Everytime I had to stop after driving speed limit of 65 mph. It would jerk and I knew something was badly wrong. I called and set service appt. when I brought the car in, I insisted on the diagnostic test that was promised upon purchase. The check engine light was on. There were several problems The rotors were warped, needed brakes, an alignment, a leak in the coder and the driveline was loose. I insisted they fix these problems as promised. On that appt. Mark the service man replaced the rotors and brakes and gave me the diagnostic report. I said I exspectednthese item to be repaired. He said He didn’t think some of it was covered under my warranty. I insisted on speaking with someone whom I had dealt with as I felt I should not have to pay any of it. None of the people I had dealt with was there, so the manager came and was so intimidating telling me how much all that was going to cost. He said he could not “eat” all of that and instead of getting tired I could just pay $300. of the repairs. I was so upset and intimidated that I gave him 300.00 which I couldn’t afford. After I left I really felt like I should not have paid anything because I was promised everything they found wrong would be fixed. I had also purchased a warranty. I made another appt. to get the rest of the repairs made and Chad was my service person, he found a loaner for me as a part had to be ordered.. I returned the next day. Chad was off and Mark was there, he said the alignment was not covered, I said I would not pay it, by now I had decided if anything else happened I was not going to take this car. They did cover it. As I was driving hime the engine light came back on. I called them on Monday and told them about the engine light was in and that the DMV didn’t have have the paperwork needed . No one has returned my call. The paperwork was there the next time I went to DMV. But no call about engine light, More
by JBRUNGER11
Verified CustomerEmployees Worked With
Mark Anderson, Chad Niles, Duston Coffey, Frank La Rosa, Edgar Felix
December 17, 2020
Very good experience. Kyle was very knowledgeable and helpful. He worked well with me and helped me choose my new Tucson. I'm very happy. helpful. He worked well with me and helped me choose my new Tucson. I'm very happy. More
by MICKEYDRIGGERS
Employees Worked With
Tony Saccomano, Brian Caton
December 17, 2020
It’s been awhile since I’ve had a good experience, I worked with a new girl I think her name was Alex. She was very friendly and greeted me with a smile. The other workers were also really nice. Everyon worked with a new girl I think her name was Alex. She was very friendly and greeted me with a smile. The other workers were also really nice. Everyone seemed to be happy to be there. Unlike the last time I was there. When the guy who served me was really rude. But Alex made up for that. She even walked me to the waiting area told me there was coffee hot chocolate and water. As I was waiting another gentleman was looking for a customer Laura, asked if I were her. He was joking around saying please be Laura. When time to check out, Alex was very nice even honored my credit without any hassle. She did all this with a smile. And even walked me out and held the door for me. She maid me feel very special like I was in high standards. Alex is a keeper. Thank you for the great service. I will definitely be back More
by PEBBLEZ45
Employees Worked With
Alexandria Massey-Ocampo
December 17, 2020
This dealer is one of the best! The staff here are even better! They are always looking out for your needs, patient, understanding, and have a willingness to work with you. better! They are always looking out for your needs, patient, understanding, and have a willingness to work with you. More
by zach
Employees Worked With
Van Quiett, Edgar Felix, Kyle Dykes
December 16, 2020
Brian Wheeler is absolutely the best salesman I have ever encountered. He picked out the perfect car for me. He called a couple days afterwards to see how I was doing with the car. encountered. He picked out the perfect car for me. He called a couple days afterwards to see how I was doing with the car. More
by dalebarry
Employees Worked With
B Wheeler, Edgar Felix
December 16, 2020
Awesome man. Buying was great. I would recommend Van to anybody in the car buying market. Van is an honest and hard working associate. Feel free to call Van and mention my name. Phil K anybody in the car buying market. Van is an honest and hard working associate. Feel free to call Van and mention my name. Phil K More
by phillipk1951
Employees Worked With
Van Quiett, Alexandria Massey-Ocampo
December 16, 2020
Service was fast and friendly as they were able to work me in without a scheduled appointment. I was impressed. I will return to Arapahoe for future service needs. me in without a scheduled appointment. I was impressed. I will return to Arapahoe for future service needs. More
by Randy
Employees Worked With
Alexandria Massey-Ocampo
December 16, 2020
Matt was a knowledgeable people person! Spent quality time with me & answered all my questions.he was very knowledgeable about the Sonata engine recall issue. time with me & answered all my questions.he was very knowledgeable about the Sonata engine recall issue. More
by DE
Employees Worked With
Matt McKean
