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Arapahoe Hyundai

Centennial, CO

4.2
7,605 Reviews

9899 E Arapahoe Road

Centennial, CO

80112

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Showing 7,605 reviews

April 09, 2021

Great service, professional customer service. Great communications text message are good to receive friendly staff, got my car in and complete on time, Great coffee in waiting room More

by SAR571
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Anderson, Chad Niles, Gary Burton, Alexandria Massey-Ocampo
Apr 13, 2021 -

Arapahoe Hyundai responded

Thank you so much for leaving our service department a review. Great to hear your recent visit went well. We look forward to serving you in the future. David Zinsmeister Arapahoe Hyundai General Manager

April 09, 2021

Chad is an excellent service associate, giving it his all in the challenging circumstances presented by the outdated and totally inadequate facility in which he is asked to work. More

by Chad Fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Niles
Apr 13, 2021 -

Arapahoe Hyundai responded

Glad to hear we could take care of you. We look forward to servicing your vehicle in the future. David Zinsmeister Arapahoe Hyundai General Manager

April 09, 2021

I came in for a recall repair which went well but now a few weeks later, the car has died twice on the freeway requiring a tow. Since I couldn’t get an appointed to have it looked at till June 8, I had it More

by LESLIE_LEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service, Chad Niles
April 09, 2021

For my first visit it was amazing! The service was so quick. It was estimated at an hour to complete and I was out in 30mins! An awesome bonus was I got a car wash! I’m so happy with how I was treated so More

by ERICAHERNANDEZ0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Anderson, Chad Niles, Gary Burton, Alexandria Massey-Ocampo
Apr 13, 2021 -

Arapahoe Hyundai responded

Glad to hear we could take care of you. We look forward to servicing your vehicle in the future. David Zinsmeister Arapahoe Hyundai General Manager

April 09, 2021

Prompt follow-up from initial inquiry, able to meet my preferred price and trade-in, answered questions thoroughly, low pressure overall and kept up with Covid protocols More

by Brighton Driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
B Wheeler, Edgar Felix
Apr 13, 2021 -

Arapahoe Hyundai responded

We’re so glad to hear you had a positive and comfortable car buying experience! We really appreciate your feedback. If there’s anything more Arapahoe Hyundai can do for you, please don’t hesitate to let us know. David Zinsmeister Arapahoe Hyundai General Manager

April 09, 2021

Great service always. Great communication by calls and text. Always a pleasure to work with staff. We always know status of car as time goes by More

by EUGENE.SCHREIBER.FC63HQDI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Allerton, Duston Coffey
Apr 13, 2021 -

Arapahoe Hyundai responded

Thank you so much for rating Arapahoe Hyundai. Have a great rest of your day! David Zinsmeister Arapahoe Hyundai General Manager

April 09, 2021

There was a lot of confusion between the service department and the sales office for when I was trying to pick up my car. I was told to pick it up one day, came the second, and the sales team did More

by RICHARDSTREZO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexandria Massey-Ocampo
Apr 13, 2021 -

Arapahoe Hyundai responded

Thank you so much for leaving our service department a review. Great to hear your recent visit went well. We look forward to serving you in the future. David Zinsmeister Arapahoe Hyundai General Manager

April 09, 2021

Van Quiett was great to work with! He was very professional and knowledgeable. After scheduling a test drive he sent me pictures of the vehicle before I arrived (after asking if it was ok to text More

by John P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Van Quiett, Edgar Felix
Apr 13, 2021 -

Arapahoe Hyundai responded

Couldn’t be happier to hear Van could provide you with a great purchase experience. He is a true asset and we are lucky to have him on the Arapahoe Hyundai team. We hope you are enjoying your new vehicle, please come back to visit anytime! David Zinsmeister Arapahoe Hyundai General Manager

April 08, 2021

Brian Wheeler was such an amazing Person to do business with. He made sure that my daughter and I was taken care of and that we did not leave without a vehicle. My 18-year-old daughter ended up leaving wit More

by Angiebeezy1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
B Wheeler
Apr 08, 2021 -

Arapahoe Hyundai responded

Thank you for the outstanding review. It's always good to hear when our guests have a great experience. I'll make sure to share the compliments with Brian. Enjoy your new vehicle and have a fantastic day. David Zinsmeister Arapahoe Hyundai General Manager

April 08, 2021

Place was nice, good selection of cars. Lots of waiting around for small things. Finance was not good at helping understand or explaining what I was signing. Not a great place, not a bad place. Wouldn’t go More

by KILEY.FRALEYA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lander Galindo, Brian Caton
Apr 08, 2021 -

Arapahoe Hyundai responded

Thank you for taking the time to write us a review. Sounds like we could have done a better job. Thank you for the feedback as well. Quality feedback like this is how we improve our daily operations. Please feel free to contact me directly to discuss your poor experience. Albert Risch Arapahoe Hyundai General Sales Manager

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