Apple Tree Honda

No inspection done on used Volvo I bought. The computer was dead. After we got a new one, over 100 codes popped up. Had to do an $11,000 repair on engine. Very fortunate that Volvo covered it. The computer was dead. After we got a new one, over 100 codes popped up. Had to do an $11,000 repair on engine. Very fortunate that Volvo covered it. But apple tree DID NOT inspect this car in any way, shape or form. Crooks. A/C did not even work. Could not tell because it was winter time. More

Thank you Bod Davis for helping me get a Honda passport. He went above and beyond and I am very pleased with my purchase!! He went above and beyond and I am very pleased with my purchase!! More

I was an out of state buyer and recently visited Appletree after calling to verify vehicle availability and online price, $17,708.00with salesman, Bob. Bob was a good guy pleasant, honest, and infor Appletree after calling to verify vehicle availability and online price, $17,708.00with salesman, Bob. Bob was a good guy pleasant, honest, and informative. After test drive and deciding to purchase the vehicle, Bob was told by sales manager Chris Hagelios that the vehicle price is now $18,899.00. This is the most unscrupulous behavior I have ever seen from a dealership. I'm shocked that Honda would allow such unethical behavior at a dealership, especially from a manager.. I expect to pay a premium buying a used car from a dealership, but I also expect a level of honesty, truthfulness, and ethical business practices. Stay away from this company and buy your car elsewhere. More

I was traveling thru N. C. in my 2024 Honda Pilot when my AppleCarPlay wouldn't connect. A little problem I know but when you're 500 miles from home the inconvenience was al C. in my 2024 Honda Pilot when my AppleCarPlay wouldn't connect. A little problem I know but when you're 500 miles from home the inconvenience was almost a necessity. I stopped at the nearest Honda dealership (Apple Tree) for help. Jason Roeser immediately analyzed the problem and got me back on the road. I just wanted to thank Jason for the professional, courteous service. More

My wife’s nine consecutive brand new Honda model experience was shattered in less than two minutes. She does not need to be told twice to make future purchases from another manufacturer. experience was shattered in less than two minutes. She does not need to be told twice to make future purchases from another manufacturer. More

I had a very Great experience here. Bob helped me find the perfect car even when I had doubts he had patience & faith that I would be leaving in something. Thanks so much for your help Bob helped me find the perfect car even when I had doubts he had patience & faith that I would be leaving in something. Thanks so much for your help Bob! More

0/10 customer service, doesn't call or text back, when they do call you back it's because you had to call them numerous times, doesn't listen when you tell them a price point, can't make any deals. Just a they do call you back it's because you had to call them numerous times, doesn't listen when you tell them a price point, can't make any deals. Just avoid at all cost! Went to another deal got the price I wanted/needed for my budget. More

I was an out of state buyer and recently purchased a used car from this dealership. When the vehicle arrived it was inoperable and other equipment did not work (A/C, Radio, and Transmission). Contacted the d car from this dealership. When the vehicle arrived it was inoperable and other equipment did not work (A/C, Radio, and Transmission). Contacted the dealership to ask why did not disclose any of these issues as being problems prior to my delivery and they stated it’s an As Is purchase. But you advertise the vehicle with this equipment, no mention it is inoperable. (They were marketing to sell this vehicle for $19,000 over and above what they purchased the car for 8 month ago). Then the GSM hung up the phone on me. Stay away from this company and buy your car elsewhere. More

If I could give 0 stars to this service I would. On 8/16, I arrived for my 9:20 appointment at 9:18. As I was waiting to get checked in, I overheard one technician say to another, "I told her (walk On 8/16, I arrived for my 9:20 appointment at 9:18. As I was waiting to get checked in, I overheard one technician say to another, "I told her (walk in) that we could get her done by 11:30." I then got checked in and began my wait. At 10:50, I texted to find out what was taking so long. I received a text that said "we are backed up" At 11am, the girl with the walk in appointment checked out and left. I then sent a message indicating that I had an another appointment that I needed to get to. I received a response stating that someone could drop me off at said appointment if it was close. I replied that my appointment was in Morganton. I then received a message "we will put a rush on it". At 11:28; after waiting 2 hours for a simple oil change, I sent a message stating that I had to leave in 5 minutes or that I would be late for my next appointment. I was finally able to check out at 11:33. I asked about my breaks, the technician said they were fine. However, when I looked at my paperwork it is indicated that my breaks are in the yellow zone, follow up is needed and that I declined services.. I was only given a simple apology for the delay. The services that I received should have at least been discounted, if not free. I am highly disappointed in your service department. More