Antwerpen Volkswagen - Service Center

Absolutely hate the car. sales person was great service department awful Would never buy here again sales person was great service department awful Would never buy here again More

Great customer service and timely response from the team will always use this dealership in the future will always use this dealership in the future More

The manager went beyond and above for me and the service was great.and professional. was great.and professional. More

Poor communication, advisor just reading back of ticket, poor to no explanation., just read the back of ticket. I had to talk to tech for answers poor to no explanation., just read the back of ticket. I had to talk to tech for answers More

Wendi and the gentleman who drives the shuttle were great. Service was completed quickly thanks great. Service was completed quickly thanks More

Seems they always find something “extra” every time the vehicle goes in for service to inflate the cost. The hourly labor rate is also very high. Looking for private service centers for any additional work vehicle goes in for service to inflate the cost. The hourly labor rate is also very high. Looking for private service centers for any additional work needed. More

Overall lack of communication. Was told car would be ready on friday and it was not. I did not receive update calls. i had to call daily for updates. Was told car would be ready on friday and it was not. I did not receive update calls. i had to call daily for updates. More

Customer service is very friendly and the facility is very clean and inviting. The waiting area is very comfortable and there are a variety of beverages available while you wait. very clean and inviting. The waiting area is very comfortable and there are a variety of beverages available while you wait. More

Front driver's side floormat not cleaned but the rest of the car looked great the car looked great More

Timely service and hospitality from staff. Communicated properly and let me know that TIGUAN required steering wheel replacement due to known VW issue. Communicated properly and let me know that TIGUAN required steering wheel replacement due to known VW issue. More