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Antwerpen Chrysler Jeep Dodge Ram

Baltimore, MD

4.6
2,456 Reviews

6440 Baltimore National Pike

Baltimore, MD

21228

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2,456 Reviews of Antwerpen Chrysler Jeep Dodge Ram

March 05, 2024

Great customer service. It’s always a very pleasant and welcoming atmosphere when you come there. More

by Tylera45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LeJuan Robinson *****
March 05, 2024

While I understand that the dealer has no control over parts, It took 9 days to receive the parts I needed. To make things worse, the communications were lacking. We needed to call the service departmen More

by church2528
Recommend Dealer
No
Employees Worked With
Not known
Mar 05, 2024 -

church2528 responded

While I understand that the dealer has no control over parts, It took 9 days to receive the parts I needed. To make things worse, the communications were lacking. We needed to call the service department several times to get status…furthermore, a rental car, which was covered by my Jeep service agreement was not available until the second day after taking my car in. This did me no good since I needed to go to work after dropping my car off. This is unacceptable and this will effect my choice of dealer and brand the next time I buy a car..I do not want to hear from the dealer, only from a Stellantis rep.

February 29, 2024

Great customer service, clean facilities, they guys did a good job with my vehicle highly recommended More

by NIECY
Recommend Dealer
Yes
Employees Worked With
Linda Peters, Dennis Burton, Mike Jones, Jennifer Brown, Sean Lonas, Gregory Johnson, Tamika Crawford, Chano King, Adam Romero
February 09, 2024

I could not be more pleased with their professionalism and service. I have not met with this level of outstanding service at other dealerships with which I have dealt over the years. More

by Scott.fireison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
January 17, 2024

The service rep Anastasia Marzec was friendly and listened to my concerns that I had about my vehicle as opposed to just telling me that the scratches were on the out side of which they were not and More

by T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastasia Marzec
January 14, 2024

I bought my car from this dealership, so i always feel inclined to take it back to them when anything goes wrong. This is my second time taking my car to CDJR and they’ve given my car back to me in a diff More

by devosmith09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maurice Mitchell Jr
January 09, 2024

Super fast friendly service at my last service visit at Antwerpen Chrysler Jeep Additional 5 stars… More

by John Blaze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
January 08, 2024

Jennifer and her service team always have given me great service on my jeep compass More

by BMWINDSOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Brown, Sean Lonas, Mike Shreve
December 04, 2023

Did the work on time and kept me informed of the progress. Contacted me when the parts were in More

by lksasaaaia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Shreve
November 10, 2023

The service was great my car runs as it should Ryan was awesome with getting me the help I needed More

by francesmorris23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Burton, Jennifer Brown