Antelope Valley Chevrolet

Antelope Valley Chevrolet Reviews & Complaints – Out-of-State Buyer Warning If you are researching Antelope Valley Chevrolet (1160 Motor Ln, Lancaster, CA 93534) or reading AV Chevy dealership re Out-of-State Buyer Warning If you are researching Antelope Valley Chevrolet (1160 Motor Ln, Lancaster, CA 93534) or reading AV Chevy dealership reviews before buying a car, read this first. My out-of-state car buying experience with the Antelope Valley Chevrolet sales department and sales representative Rolando was completely unacceptable and borders on deceptive business practices. Key issues from my purchase at Antelope Valley Chevrolet in Lancaster: -Down Payment & Zero Communication: The moment Antelope Valley Chevrolet took my down payment, all communication stopped. Salesman Rolando refused to answer calls or return messages in a timely manner, and dealership management refused to call me back. -Document Fraud / Inaccurate Financing Paperwork: Antelope Valley Chevrolet asked me to sign false financial documents, claiming it was "ok" and that their finance department would "just void it out later." Never agree to sign altered or incorrect financing contracts here. -Vehicle Delivery Delay & Threat of Litigation: After Antelope Valley Chevrolet received full payment for the vehicle, they refused to ship my car for over six weeks. The vehicle was only released and shipped after I formally threatened litigation against the dealership. -Title, Registration, and Paperwork Errors: When the vehicle finally arrived, the title and sales paperwork were filled out incorrectly by AV Chevy, creating significant legal delays and complications in getting my title and registering the car out of state. Whether you are looking for new or used cars at Antelope Valley Chevrolet on Motor Lane in Lancaster, California, be aware of these business practices. Based on their lack of communication, questionable finance contracts, delivery delays, and title problems, avoid this dealership. More

Everyone was knowledgeable about the product they sell and very helpful. Can't go wrong with making a purchase with AV chevy and very helpful. Can't go wrong with making a purchase with AV chevy More

Thank u so much I was help so much I was very help full and understanding thank u and understanding thank u More

The people that work here are extremely unprofessional. They show no concern for customer satisfaction. Specially Terry one of the customer service reps. They show no concern for customer satisfaction. Specially Terry one of the customer service reps. More

The dealer was very friendly and helpful and explained everything and made me feel comfortable. everything and made me feel comfortable. More

They work with you to get a car and they have polite and respectful sales people respectful sales people More

Everything was good with the salesperson and dealership but not with my purchase. I bought a 2025 Chevy trax with 11 miles on it. Within 2 weeks of purchase and only 700 miles on it my check engine light c but not with my purchase. I bought a 2025 Chevy trax with 11 miles on it. Within 2 weeks of purchase and only 700 miles on it my check engine light came on. Faulty fuel line. Service had my car for 2 days without giving me a loaner. They fixed it but I feel like I bought a lemon because it was brand new and already having issues More

Definitely will be purchasing another vehicle in the future from this dealer. Great customer service. future from this dealer. Great customer service. More

I had an excellent experience. Kevin and Edgar are the best. From start to finish, the process was smooth, transparent, and stress-free. The staff was professional, knowledgeable, Kevin and Edgar are the best. From start to finish, the process was smooth, transparent, and stress-free. The staff was professional, knowledgeable, and never pushy. They took the time to answer all my questions, helped me compare options, and made sure I felt comfortable with my decision. More