Annapolis Subaru
Annapolis, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Great service Everyone is friendly and helpful, and super knowledgeable about the vehicles. All my questions were answered and they took care of us when our car ha Everyone is friendly and helpful, and super knowledgeable about the vehicles. All my questions were answered and they took care of us when our car had just broken down. The test drives were perfect in terms of variety of roads and time on the road. More
Friendly, professional service I had narrowed down the search to the car I purchased, but Andre was very helpful and a pleasure to work with. Andre was knowledgeable about the vehi I had narrowed down the search to the car I purchased, but Andre was very helpful and a pleasure to work with. Andre was knowledgeable about the vehicle and attentive to detail regarding the purchasing process, Just an excellent experience! More
Airbag recall disaster My experience with Service has not been good. This time took me over a month to get appointment once I got recall notice for passenger airbag. Then wh My experience with Service has not been good. This time took me over a month to get appointment once I got recall notice for passenger airbag. Then when I got my car back the fan for air/heater does not work. Can’t get a human when you call service number. So decided to just take to Nick at Auto International to see if he can fiix. Love my Subaru but not the service. More
Friendly dealership This is my 4th Subaru with Annapolis Subaru. I always find the staff friendly and helpful, and I appreciate that some of them remember my husband and This is my 4th Subaru with Annapolis Subaru. I always find the staff friendly and helpful, and I appreciate that some of them remember my husband and I in between visits - it's like visiting old friends. I really liked our new salesman Kevin Shipler, and it's always a pleasure to work with Joe Tyler. During our last visit, everyone in this dealership did their very best to explain car model and lease details to us, and patiently repeated information if we didn't get it the first time. My only small criticism is not of the dealership, but of the way Subaru presents information for its different models and trims for a particular car. The booklets, although always beautiful to look at, can be a little confusing in terms of the attributes of different models and the add-ons available. It can also be confusing to understand how the different add-ons impact the final price, even when they're explained by Subaru staff. That said, Subaru remains my car of choice for its wonderful safety features, and I'm sure I'll be a customer of Annapolis Subaru for years to come! Annapolis Subaru is by far the best car dealership I've ever worked with. More
Easiest Car-buying Experience Ever I received a call within minutes of inquiring on line. We talked briefly, and I asked for a written quote out the door. No haggling. I got the best pr I received a call within minutes of inquiring on line. We talked briefly, and I asked for a written quote out the door. No haggling. I got the best price from Annapolis Subaru after investigating three Subaru dealerships. My car was also delivered to me a week earlier than anticipated. More
Quick, helpful My sales rep Andre was fantastic. He was very straight forward with everything, extremely attentive, and highly knowledgeable. Between him and the gen My sales rep Andre was fantastic. He was very straight forward with everything, extremely attentive, and highly knowledgeable. Between him and the gentleman that helped me with my final paperwork, made this an enjoyable car buying experience. More
Good quality people My car buying experience was pretty seamless. Ottie Jones was my salesman and he was great to me. Great guy to talk too and he did his best to make th My car buying experience was pretty seamless. Ottie Jones was my salesman and he was great to me. Great guy to talk too and he did his best to make the deal go very well. Made sure I was comfortable and had great patience in the process. Most times car buying can be very stressful, but the people at Annapolis Subaru created a great atmosphere. I couldn't ask for more. Also...shout out to Bob Carroll for helping me sign off on those papers, you guys have a quality team. More
We are a 2 Subaru Family Now In 2017 my wife and I purchased a 2018 Subaru Impreza due to the fact that I needed a reliable commuter car that got great gas mileage and had plenty In 2017 my wife and I purchased a 2018 Subaru Impreza due to the fact that I needed a reliable commuter car that got great gas mileage and had plenty of room. My Impreza has been able to check all of those boxes thus far and may be one of the best vehicles we ever purchased. As a result of the great experience I’ve had with my Impreza my wife decided to trade in her Toyota 4Runner and purchased a 2019 Ascent. We can honestly say that we are extremely excited to be part of the Subaru family and wanted to thank Annapolis Subaru for making our purchasing experience pleasant and most importantly memorable. Also wanted to personally thank Andre’ Gayle and Steve Newman for personally ensuring that my wife picked the perfect vehicle! More
Shockingly Respectful and Pleasant So, my wife wanted a particular vehicle. She knew the make, model, color, and options. I sent an internet inquiry to several dealerships. A couple of So, my wife wanted a particular vehicle. She knew the make, model, color, and options. I sent an internet inquiry to several dealerships. A couple of the respondents told me that the “had the vehicle I wanted, available for immediate delivery”. Bull! Wrong vehicle, trim line, color, options. Annapolis Subaru was respectful. Said they didn’t have the exact car. Said they could offer others from inventory, but if I wanted that exact car, they could order it. Good for them! They gave a competitive price and great service. Offered the pricy extras, but weren’t at all pushy. I’d buy from them again. Kudos to Heather and Susan! And I can’t remember his name, but I love the dog who hangs out in front. They get extra points for being dog lovers. More
Bogart Subaru Forester Sonja was great. She took her time through the sales process and delivery. She was knowledgeable about the features of the Forester Touring. Thank yo Sonja was great. She took her time through the sales process and delivery. She was knowledgeable about the features of the Forester Touring. Thank you. More