Andy Mohr Kia
Avon, IN
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Lorraine, Derrick, Angel, and Ronald, all made the car buying process AMAZING! Angel was informative and answered all of our questions prior to our arrival to Andy Mohr Kia. Lorraine was very knowledgeabl buying process AMAZING! Angel was informative and answered all of our questions prior to our arrival to Andy Mohr Kia. Lorraine was very knowledgeable, personable, and professional as we navigated our way to picking the perfect car. Ronald was extremely knowledgeable in the realm of technology. He was able to answer our questions pertaining to the technical aspects of the vehicle and then some. Derrick worked so hard to make our dreams of owning the car come true. He worked tirelessly to get us the price we wanted. Thank you so much Angel, Lorraine, Ronald, and Derrick at Andy Mohr Kia. More
There was a specific used vehicle on their lot that I’d been communicating with them about all day. When I got there that afternoon to see it, they could not find the keys. The salesman showed me a few oth been communicating with them about all day. When I got there that afternoon to see it, they could not find the keys. The salesman showed me a few other options to test drive, which was fine because I told them I was open to other ideas. But the whole reason for my visit was for the used Explorer they had on the lot. They finally found the keys; the car was being used by one of the managers. It was filthy. There were things piled in it. It was disappointing considering they had all day to prepare for us to get there (find the keys, and at least empty the trash out). Nonetheless, I did really like the car and wanted to proceed with purchase. We’d already done our research on KBB regarding our trade, and looked at comparable vehicles for sale to see what the retail value would be. I was told that requesting payoff for my vehicle was unreasonable, even though that was the value listed on KBB for trade in. The salesman asked me to request a cash value from KBB, which I did. The best they could do was 2k over the cash offer, which was still 4k short of payoff. I was not thrilled with the idea of rolling over negative equity into a car that was older and had significantly more miles than the one I was trading in. In the meantime of negotiations, another dealership down the road saw the kbb request and called me, saying they were extremely interested in our trade in. They had an Explorer on their lot as well that was newer and with less miles. We left to go to that dealership. The salesman was confident, cocky even, that no one would give me more for our trade in than they would. The other dealership paid off my trade in and we left with a beautiful new to us Explorer. In summary, my experience was the salesman was very pushy and unprepared for my visit. He just wanted me in any car, regardless of what I specifically came there to look at. I had to ask multiple times for a moment alone to discuss with my husband because he was constantly hovering. And then when it came down to the numbers, I found the “negotiation tactics” tacky and a little condescending. You’ll be hard pressed to convince me to return to this dealership, and I’ll definitely not be referring anyone there. I’ll be sending any of my friends down the road to the dealership that was kind and actually helpful, and ultimately successful in actually selling me the car I wanted. More
We have purchased 2 KIA's from Andy Mohr Kia and have been very satisfied with our Purchases. Lorraine Brown, our Product Specialist, and Jeramie Nesmith, our Sales Manager, were extremely helpful in gui been very satisfied with our Purchases. Lorraine Brown, our Product Specialist, and Jeramie Nesmith, our Sales Manager, were extremely helpful in guiding us to pick out our new Kia. They are Professional, Courteous and most of all made us feel like we were dealing with family. Thank you for a great experience. More
We have purchased 2 Kia’s from Andy Mohr Kia and have been very satisfied with our vehicles. Lorraine Brown, Product Specialist, Jeramie Nesmith, Sales Manager are very knowledgeable and compassionate in been very satisfied with our vehicles. Lorraine Brown, Product Specialist, Jeramie Nesmith, Sales Manager are very knowledgeable and compassionate individuals that do everything in their power to take care of you. You go into this dealership feeling like a number, however you leave feeling like family. More
If you want to have an amazing and fun car buying experience, go see Lorraine at Andy Mohr Kia. She made our experience great! We bought our daughter her first car and it is an experience she will experience, go see Lorraine at Andy Mohr Kia. She made our experience great! We bought our daughter her first car and it is an experience she will never forget! Thank you again, Lorraine! You are truly the best! More