Andy Mohr Buick GMC

Moose was fantastic. Handled everything very professionally even getting an extra key mailed following week!!!!! Great experience. We love our vehicle and felt good about Handled everything very professionally even getting an extra key mailed following week!!!!! Great experience. We love our vehicle and felt good about our trade value. Thanks again! More

I had an excellent experience with Any Mohr Buick Gmc when I purchased my used 2017 Chevy Silverado. My salesman Jamal Dillon was very friendly and professional and during the entire process they were ve when I purchased my used 2017 Chevy Silverado. My salesman Jamal Dillon was very friendly and professional and during the entire process they were very transparent with everything. Provided me with the car fax and let me look the truck over on a lift (I am ase certified tech of 40yrs);to make sure it all looked good. Thanks again to everyone More

If I could give the service department at Andy Mohr Buick GMC, Fishers, IN zero stars, I would. My problems started at around 15,000 miles on my ‘25 GMC Acadia Denali, and instead of fixing them correctly, GMC, Fishers, IN zero stars, I would. My problems started at around 15,000 miles on my ‘25 GMC Acadia Denali, and instead of fixing them correctly, this dealership repeatedly applied temporary "band-aid" fixes until my warranty expired. Now their response is essentially, "Sorry you're going through that." It started when my brakes began squeaking, and the GMC app warned me that my brake pad life was low. While I was in Florida, I took the vehicle to a local Cadillac dealership for an oil change and asked them to inspect the brakes. They told me it was a faulty sensor, my brakes were still around 85%, and the vehicle was perfectly safe to drive back to Indiana. During the Florida visit, my sunroof weatherstrip detached and started sticking out of the corner. The app then escalated to saying my brake pads were critical, the brake warning lights came on, and almost all of my rear taillights stopped working. Both rear taillights and the liftgate lights were out, leaving only one brake light on the left side functioning. When I returned, I took the vehicle to Andy Mohr Buick GMC in Fishers. The first thing they told me was that my front brakes and rotors were completely worn out and that I needed to pay nearly $700 for new brakes because I "brake too hard." The moment I showed them the documentation from the Cadillac dealership stating it was a sensor issue, the story suddenly changed. Now it was a warranty repair, and my brakes were supposedly fine after all. Funny how that worked. They eventually replaced the faulty sensor under warranty, but somehow my sway bar was broken when I got my vehicle back, requiring another repair. Then there were the taillights. They supposedly ordered replacement parts, but they ordered the wrong light. I returned again, only to learn they had ordered the left side but completely forgot the liftgate light was also out. It took months before the correct parts finally arrived and the repair was completed. The sunroof was even worse. During my first visit, they admitted they "didn't get to it," so I had to schedule another appointment. Later my service advisor, Andy, told me what actually happened: instead of replacing the damaged weatherstrip, someone simply pushed it back into place with their fingers. A couple of weeks later it came back out. I returned again, and Andy explained the entire sunroof assembly would have to be removed to replace the weatherstrip correctly. He told me they would need my vehicle for five days. He ordered the part, we scheduled the repair, and then just a few hours after I dropped the vehicle off, he called to say it was finished. It wasn't. Instead of performing the repair they described, they simply glued the weatherstrip back in and assured me it was "99.995% effective." Fast forward two months, and the weatherstrip is now coming loose on all four corners. It became so bad that I had to pull over on the interstate because it was flapping violently in the wind. By this point, my vehicle was out of warranty due to mileage, and I had moved out of state. Their response? "Sorry you're going through that. Maybe your local dealership will give you a discount." The service manager also told me the General Manager wanted to call me personally. That call never happened. This dealership repeatedly misdiagnosed problems, changed their story when confronted with documentation, ordered incorrect parts, failed to complete repairs they promised, and used temporary fixes instead of properly repairing my vehicle while it was still under warranty. They wasted my time with multiple return visits, and now that the warranty has expired, they've washed their hands of the situation. TLDR: If you value honest communication, competent repairs, and a dealership that stands behind its work, I strongly recommend taking your vehicle somewhere else. More

Very disappointed with my transmission repair experience. Communication was poor, updates were rarely provided, emails went unanswered, and I was left without transportation after my rental coverage expired Communication was poor, updates were rarely provided, emails went unanswered, and I was left without transportation after my rental coverage expired due to repair delays. I repeatedly had to seek information myself. When I picked up my vehicle, customer service was equally disappointing, with long waits and little assistance. While management eventually offered partial compensation, the overall experience fell far below expectations. More

Very unprofessional, over charged me and did not provide services requested they were supposed to program my remote start and did not do so and did not tell me they did not do the remote start it was a tota services requested they were supposed to program my remote start and did not do so and did not tell me they did not do the remote start it was a total ripoff I will never do business there again and I will also let others know More

I had an amazing experience at Andy Mohr GMC in Fishers. Andy Queisser was an outstanding salesman very low pressure, straightforward, and extremely knowledgeable. He truly does what he says and is a man Andy Queisser was an outstanding salesman very low pressure, straightforward, and extremely knowledgeable. He truly does what he says and is a man of his word. Sitota Mulugeta in finance was top tier as well. Also low-pressure, honest, and clearly has your best interest at heart. She explains everything clearly and tells it like it is while still being respectful and professional. The entire team was next level. This was honestly the best car-buying experience I've ever had and I'm 31 and have purchased multiple vehicles from different dealerships over the years. This one definitely takes the cake. I would recommend Andy Mohr GMC Fishers to anyone looking to buy a new or used vehicle. More

Great to work with will use them again salesman did perfectly great dealership finance did great perfectly great dealership finance did great More

This is the dealership to purchase your next new or used vehicle. Speak with Mohamed! vehicle. Speak with Mohamed! More

Once again Andy Mohr came thru with exceptional sales personnel and service! We will definitely return when we are vehicle shopping again! personnel and service! We will definitely return when we are vehicle shopping again! More