Anderson Ford Lincoln

I had contacted Anderson Ford about a Ford Raptor that they had on their lot. They had told me that it was sold, but if I wanted to come and look at it I could. I drove 60 miles to go and look at the truc they had on their lot. They had told me that it was sold, but if I wanted to come and look at it I could. I drove 60 miles to go and look at the truck before I decided to buy. After I drove all that way, no one wanted to help me. The lady at the front desk had no idea what type of truck I was there to look at, so she paged a salesman. He came to the front and we explained to him that we wanted to see the Ford Raptor. He stated it was sold and he didn't know if they even still had it. He said if they did it would be in the back. He started to walk off and we stopped him asking if it was there and we wanted to see the inside if we had to come back for the keys. He told us "I don't even know if that thing has keys" and walked off leaving us standing. We drove to the back and looked at the outside of the truck. No one ever did help us. We really liked the Raptor, and since no one would help us there we took our business to Beatrice Ford. Even after a 120 mile trip to a dealership to Anderson, we were not "good enough" to help. I will never go back to Anderson Ford and will only do my business at Beatrice Ford, where at least I am treated with respect! More

We have had repeated negative experiences with this dealership and will not be back. There is a gamey and untruthful method of sales. We were told several things about invoice, mark up, interest rate dealership and will not be back. There is a gamey and untruthful method of sales. We were told several things about invoice, mark up, interest rates, trade-in, etc. that were simply not true. There is high pressure and quick price changes. In the past we have been given false information about a leased vehicle and ended up taking quite a hit when we turned it in despite keeping it at low miles and in pristine shape. Today we found Sheridan Mazda in Council Bluffs and purchased a car the same day. It was a wonderful experience...actually the best I.ve ever had in a dealership. It is worth the drive. Meanwhile, we learned that we don't have to put up with shabby business practices here in town. Buyer beware!!!!! I have to add that the sales person who helped us this last time was nice, but likely thwarted by management and coersive policies and procedures. More

I've had two separate experiences with this dealership. The first was when I had some emissions work done under warranty to my Taurus. When I picked up the car it ran worse than when I dropped it off. I The first was when I had some emissions work done under warranty to my Taurus. When I picked up the car it ran worse than when I dropped it off. I took the car to another Ford dealer who discovered that the tech who serviced my car at Anderson's had neglected to securely reconnect the wire to the number one spark plug. For this I was charged $50. When I complained to Anderson the best they could do was a coupon for a free oil change. Fast forward 5 years later when I purchased a new Taurus (my previous one was purchased at a different Ford dealer). After being told by the sales department that my payments would be no more than a certain amount I was very upset to find out that the figure had been misquoted and that the actual payment amount was $5 more than originally quoted. Had it not been for my wife urging me not to make a scene I would have taken my trade-in and walked. A few weeks later the business manager called telling me that since my trade in had been a leased vehicle I would be receiving a refund of my lease deposit and that I was supposed to sign it over to them. I looked at my sales contract and found no such requirement. Needless to say, I kept the refund. I will not do business with this dealer again and have urged many of my friends and acquaintances to steer clear of them More