Anderson Ford Lincoln

Horrible buying experience. I bought a car from Anderson a few weeks ago and it was horrible. The finance guy sat right in front of me and made fun of my sales lady, about her weight!!! I have never experi a few weeks ago and it was horrible. The finance guy sat right in front of me and made fun of my sales lady, about her weight!!! I have never experienced this kind of low grade customer service. I did complain to try and correct this problem, because no one should have to deal with this while buying a vehicle. I was told that the matter was handled, i do not know though. So after the horrible experience with the finance guy, Anderson could not find my spare set of keys, so they said they would mail them to me. Okay that is fine but i have not received my keys, Why? because Andersons employees sent my keys in a normal letter envelope!!!!! Yes i said that right, they sent my keys in a letter-type envelope and the were destroyed. I would suggest that you look other places before buying from Anderson. The give you this introduction about how they are haggle free and blah blah blah. Buyer Beware!!! If you want crappy service and idiotic thinking, go to Anderson Ford North. More

Sales person was friendly and knowledgeable. Product was as advertised. Selection was pretty good. Would be willing to purchase from this dealership again. Thank you. as advertised. Selection was pretty good. Would be willing to purchase from this dealership again. Thank you. More

Our Purchase of a 2010 Ford Expedition El Limited was ruined by Mike Maschka finance manager at Anderson Ford Lincoln North. This guy is so full of himself and condesending that it is beyond belief. He h ruined by Mike Maschka finance manager at Anderson Ford Lincoln North. This guy is so full of himself and condesending that it is beyond belief. He had us looking at 4-5 different warranty plans,pulling $ figures out of thin air and writing them down on a sheet of paper in front of us. I am sitting there thinking ,is this guy actually knowing these figures or is he figuring we will "bite" at whatever he says and writes down.I like to see things in a menu format ,like when you go to Mc Donald's/Burger King you see what you are gettting and the cost of the product, everyone pays the same price for the same product. That is what I feel like I WASN'T GETTING< THE SAME PRODUCT, FOR THE SAME PRICE EVERYONE WAS PAYING.The salesman bragged about us getting a CERTIFED PRE-OWNED Vechile and then Maschka said that the warranty didn't cover anything, I was so close to reaching across the table and picking up our 7K down payment,tearing it up and walking out,and wishing I had of. This guy is not the way to do business and is a poor reflection on a dealership,who until we went in to his office had a pleasurable experience experience with the salesman. One final note we did purchase there $3500 warranty package but need to drive 120 miles to do any service. The only reason I would not recommend this dealership is because of this individual, and the way they present there warranty products, UNTIL THEY FORMAT THERE EXTENDED WARRANTY'S IN A WRITTEN MENU WITH PRICES INCLUDED,THAT ARE FOR EVERYONE, i will NOT RECOMMEND THEM More

Great service, and commitment to customers!! Have no problem recommending anyone I know, to buy their next car here! Best cat buying experience! Thanks again!?? problem recommending anyone I know, to buy their next car here! Best cat buying experience! Thanks again!?? More

I had an amazing experience at Anderson. Not only did they find me a car that I completely loved, the customer service was great. They helped me out tremendously. SO glad I chose to do business with them they find me a car that I completely loved, the customer service was great. They helped me out tremendously. SO glad I chose to do business with them. More

By far the best car buying experience ever! No long drawn out process. They were upfront with everything. We were in and out and left VERY happy with our new Fusion. drawn out process. They were upfront with everything. We were in and out and left VERY happy with our new Fusion. More

My wife and I were always told to avoid this place, but after our experience at Anderson Ford (North Lincoln) I will recommend them to everyone. They were fair in every way with us and were very courteous. after our experience at Anderson Ford (North Lincoln) I will recommend them to everyone. They were fair in every way with us and were very courteous. Mark did a wonderful job and didn't pressure us at all. We love our new 2013 Focus! More

Fabulous buying experience! Very knowledgeable and friendly, no pressure sales. We got home and realized we needed to switch for a vehicle we could put a trailer hitch on as the one we originally purc friendly, no pressure sales. We got home and realized we needed to switch for a vehicle we could put a trailer hitch on as the one we originally purchased had the foot sensor lift gate. Marcus found us one the next morning, we swapped it out and again, had a hassle-free experience. I would highly recommend Anderson Auto Group! More

John Voitus was very friendly, helpful and informative. He answered all of our questions and showed us how everything worked on our new 2013 Ford Escape. He answered all of our questions and showed us how everything worked on our new 2013 Ford Escape. More

The people at Anderson North make you feel at ease. They are in touch with you at all times and don't let you just sit there not knowing the score. I initially was looking to buy a used Ford but Kurt got me are in touch with you at all times and don't let you just sit there not knowing the score. I initially was looking to buy a used Ford but Kurt got me a fantastic deal on a 2013 Focus. Mark was so nice and he knew the Focus, as he is an owner. I was impressed at his knowledge and his salesmanship. I would recommend Anderson Ford for your next vehicle purchase. I will definitely return for all my service needs. More