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Anderson Buick GMC of Hunt Valley
Cockeysville, MD
222 Reviews
If you've been hoping to find a premium auto dealer to trust and partner with, you've got one with the passionate team at Anderson of Hunt Valley Buick GMC. Between our dealership's rich history and commitment to our community, you won't want to shop anywhere else.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 222 reviews
January 30, 2023
Always great service when I go there. I've purchased 3 vehicles from Shawn Hamilton since I have been old enough to drive! 2 of those vehicles were not at the lot the day I went, but Shaw I've purchased 3 vehicles from Shawn Hamilton since I have been old enough to drive! 2 of those vehicles were not at the lot the day I went, but Shawn made sure he got them there within days and made the experience so easy. I've definitely recommended him to several friends who also left there as happy customers! More
by Felicia Kohlhepp
Employees Worked With
Shawn Hamilton
January 28, 2023
Sales and service were excellent. I won’t go anywhere else for my vehicles needs but Anderson. I won’t go anywhere else for my vehicles needs but Anderson. More
by Mick10holly
January 28, 2023
30 years of my life … ownership that cares on every level !!! Customers , community, ,employees ,Family !!! Customers , community, ,employees ,Family More
by tomc
January 28, 2023
Recently purchased my Acadia. Everything was quick, forthcoming and efficient. Thank you Shawn Hamilton and the Anderson team. Everything was quick, forthcoming and efficient. Thank you Shawn Hamilton and the Anderson team. More
by Flowbygrace
January 24, 2023
Where do I start…this dealership was awesome with my NUMEROUS past purchases. I purchased a 23 Diesel Yukon and ordered a 23 Diesel Yukon Denali the same day. After a few months the new Denali comes in. NUMEROUS past purchases. I purchased a 23 Diesel Yukon and ordered a 23 Diesel Yukon Denali the same day. After a few months the new Denali comes in. The auction price for my trade is $74,500. They offered me $67,000. Again when I bought this one they even said you won’t loose much because the diesels are still in high demand. Well today they tried to screw me out of $7000 on my trade. My salesman was a great guy, it’s the dumba$$ managers who don’t want to give the trade values that 99% of dealers use as a guide. They didn’t even come CLOSE to a 2022 Yukon trade in even though mine is a 2023. They lost a good customer. Hope they are happy. BUYERS BEWARE!!! I will not use them in the future!! I spent a FEW HUNDRED THOUSAND dollars with them in the past. Just ask yourself if they treated me like this…they will do even worse to you!! More
by srt10viper
Employees Worked With
Mike Wheeler
May 26, 2022
Purchased a Pre-Owned Dodge Durango GT with low mileage and it runs great. Ron Henriques was great to work with and very professional. Give Ron a call today. He responds! and it runs great. Ron Henriques was great to work with and very professional. Give Ron a call today. He responds! More
by chucky0918
Employees Worked With
Ron Henriques
December 11, 2020
Purchased a used GMC 2500... then *another* used GMC 2500. I created a problem, but Ron and the whole team were extremely generous and helpful in making it right. I cannot thank Ron enough for helping 2500. I created a problem, but Ron and the whole team were extremely generous and helpful in making it right. I cannot thank Ron enough for helping me out of a jam of my own making. I ended up with a great truck. The whole team lived up to their promise of providing good customer service. More
by squidvicious
Employees Worked With
Ron Henriques
September 28, 2020
I did not have a good experience. The financial department is a MESS. They couldn't fit me in to sign my lease when I was there to purchase so I had to go back the next day. It was a rushed and hur department is a MESS. They couldn't fit me in to sign my lease when I was there to purchase so I had to go back the next day. It was a rushed and hurried process. About a month later I initiated contact because I hadn't received any paperwork in the mail from GMC. Once I was able to connect with the finance manager, he couldn't give me a straight explanation but told me I need to go back in and sign a new lease. At that time he also told me a payment would be waived. When I went and signed the new lease on 8/14, he put the original date of the first lease on the paperwork. Then told me I owe 2 months payments for August and September, which I gave him and asked him to put in writing and sign. GMC contacted me in September to tell me I owed my lease payment. When I contacted the finance manager again he told me yes I owe September and said the two months I gave him were for July and August. I asked why he didn't collect my first month payment in July when I signed the first lease and he didn't have any explanation for any of it. I was also told by the sales person that they couldn't find the spare key for my car and that he is looking for it because if he can't find it, he will be responsible for the cost of it. Needless to say, I still don't have the spare key and I've had the car for almost 3 months. I will not use this dealership again. More
by KateT
Employees Worked With
Jonathan, Chris
August 22, 2020
Poor communication, unprofessional, and liars. Caught in the act and when confronted, the finance manager hung up on me. I would avoid this dealership at all costs. the act and when confronted, the finance manager hung up on me. I would avoid this dealership at all costs. More
by Jdolcevita72
Employees Worked With
Ron, and finance person
April 25, 2020
visit sales They actually let me take the truck home,so glad found some issues concerns riding on the highway you had to turn the wheel to the right slightly to k They actually let me take the truck home,so glad found some issues concerns riding on the highway you had to turn the wheel to the right slightly to keep it straight they did xx the alignment and said it was okay not sure why the truck reacted like that.The sales associate kept telling us he was waiting on the manager to talk to us about price,finally he did come out about 1 hr 30mins later with the wrong asking price for the vehicle (his words they must have updated the priceyou didn't see that in the last hr 1/2).So my wife who was very uncomfortable siting in this dealership felt like we put our self's in harm way and no sure they even know whats going on.The sad thing was the only other people in the building were employees,not sure what the manager was doing(maybe surfing the net about boats)while we were setting in the waiting room.Felt sorry for the salesperson we were all setting there gloves and masks waiting on this manager xxx P.S My wife said she was so glad we didn't make that purchase she didn't have a good feeling! , More
by rjupitz
Employees Worked With
Chris,(ok) manager not so much forgot his name he was on duty 042420 1600
