Ancira Nissan

Excellent They were very prompt helpful answered all our questions credit process was Swift vehicle was ready when promised . Everyone that handle our purchase They were very prompt helpful answered all our questions credit process was Swift vehicle was ready when promised . Everyone that handle our purchase Answered all her questions without hesitation I would recommend them highly More

Great expierence Wonderful customer service. No pressure to buy and willing to go to Boerne to get the vehicle I went in to buy. Rey & Jose were very helpful in explai Wonderful customer service. No pressure to buy and willing to go to Boerne to get the vehicle I went in to buy. Rey & Jose were very helpful in explaining all of the features on my 2018 Nissan Rogue. More

Willing to go the extra mile. Sales representative Christian Trevino was very helpful. We came in late in the evening and he gave us plenty of his time even as closing hours approa Sales representative Christian Trevino was very helpful. We came in late in the evening and he gave us plenty of his time even as closing hours approached. He didn’t pressure us into making a quick decision to fit in before closing instead he waited patiently with us and answered all of our questions accurately. He was willing to work with us and talk us through any possible issue we thought we would have. It was a great sales experience. More

Oil change Great! Service personnel walked around the vehicle, told me the air filter needed to be changed and checked the air in the tires. Xxoo xxoo Great! Service personnel walked around the vehicle, told me the air filter needed to be changed and checked the air in the tires. Xxoo xxoo More

Not speedy but done right. I went in for an oil change. I called first and was told there were only two ahead of me so I would get in quickly. When I spoke to my service rep upo I went in for an oil change. I called first and was told there were only two ahead of me so I would get in quickly. When I spoke to my service rep upon arrival I was told it would be an hour to an hour and a quarter because there were two ahead of me. What happened to the ten minute oil change? It did, in fact, take an hour and fifteen minutes just like I was told by my service rep. I like getting my work done by the dealer but why can't they provide the speedy oil change they promise? I have never waited even an hour at Jiffy Lube, Valvoline, or other oil change services. Having said this, I still like the service provided by Ancira Nissan and Ms Leonard was very professional and friendly. More

oil and filter change The staff were friendly and the work was done in a timely manor. The oil and filter were changed but I have a short in the interior lights that keeps The staff were friendly and the work was done in a timely manor. The oil and filter were changed but I have a short in the interior lights that keeps blowing the fuses that the service tech. could not find. More

Good Service Customer service was excellent. They completed the maintenance on time and with quality. Waiting room was comfortable and allows me to work remotely. Customer service was excellent. They completed the maintenance on time and with quality. Waiting room was comfortable and allows me to work remotely. Thanks for the good experience. More

EXCELLENT SERVICE BY ALL DEPARTMENT AND ESPECIALLY MATT....WE APPRECIATED THE FIXING REPAIR OF A HEATER UNIT...ALWAYS FRIENDLY STAFF AND READY TO FIX ANYTHING IN A TIM BY ALL DEPARTMENT AND ESPECIALLY MATT....WE APPRECIATED THE FIXING REPAIR OF A HEATER UNIT...ALWAYS FRIENDLY STAFF AND READY TO FIX ANYTHING IN A TIMELY MANNER More

Customer Service Oriented They always upfront on wait time and constantly keep me posted. My vehicle was filthy from all the rain and they washed for me. I was pleasantly s They always upfront on wait time and constantly keep me posted. My vehicle was filthy from all the rain and they washed for me. I was pleasantly surprised. Great customer service. More

Fantastic Every one at the dealership was courteous & caring. There was no “hard salesmanship” that may me uncomfortable; rather my salesman Freddy discussed Every one at the dealership was courteous & caring. There was no “hard salesmanship” that may me uncomfortable; rather my salesman Freddy discussed the various options with me. I’ve already recommended him & the dealership to multiple people! More