Ancira Kia

Searched the internet for a kia rio5 and several dealers came on screen. After a couple of emails and one phone call with Jerry, I had an offer from Jerry. It was an outstanding offer, I didn't believe him came on screen. After a couple of emails and one phone call with Jerry, I had an offer from Jerry. It was an outstanding offer, I didn't believe him at first, and said I would buy if everything he said was true. Since I didn't have a car, Jerry came to my house and picked up both me and my wife and drove us to Ancira kia. I met Joe who filled out the paperwork and then a quick trip to chat with Diego and it was all over. This whole thing happened without stepping inside of a showroom, until we signed the papers. Best new car purchase experience in history. Purchasing a car on the internet may sound tricky, but believe me, with Ancira on the other end, it was a snap. Just know what you want in the first place. More

I have given this dealership a bad rating because of I have given this dealership a bad rating because of their horrible customer service. Their finance department kept messing up our paperwork and havi I have given this dealership a bad rating because of their horrible customer service. Their finance department kept messing up our paperwork and having us drive 30 minutes there to sign new papers every time they did. When I went more than twenty-four hours without faxing them a form they requested, they (Gary) contacted my boss at work and lied to him saying I never contacted them back. Luckily for me my boss listened to my side of the story and could see right through the guy. Will NEVER go back to this place again! Gary in finance-rude as can be! More

By far, the best car buying experience I've ever had (and I’m 53 years old and have bought many new cars)! I used USAA's Auto Circle for recommended dealers and received a suggested discounted price and Anci I’m 53 years old and have bought many new cars)! I used USAA's Auto Circle for recommended dealers and received a suggested discounted price and Ancira KIA. I went on a Sunday to look at cars and possibly buying one the following Thursday. They showed me an awesome KIA Optima EX and made me an offer I couldn’t refuse. Including driving off the lot that day with my new car. The whole process was no haggle, they provided great financing (and beat my own credit union rate by a bunch), I got what I was happy for with my trade-ins (on two cars) and had the best salesman, finance manager and internet manager I've ever dealt with. I drove off the same day with a better price in a luxury EX version (loaded) for a lesser interest rate and better monthly payment than I was expecting for a plain entry level LX version. I would highly recommend USAA's Auto Circle, Ancira KIA and especially with speaking with Big Will. Great folks all in all at Ancira. I plan on writing the owner to express my extreme satisfaction with my car and this car buying experience. HAVING SECOND THOUGHTS NOW ABOUT THE EXPERIENCE. I Have contacted to the GM of Ancira KIA to resolve this. And will provide an update soon (hopefully positive, based on his response). More

Absolute professionals, made the process very easy. The sales staff went out of there way to locate the vehicle with the exact specs I required, not exactly the easiest thing to do. Once the vehicle was fo sales staff went out of there way to locate the vehicle with the exact specs I required, not exactly the easiest thing to do. Once the vehicle was found, it was brought down in short order and delivered a day sooner than expected. More

My family suggested I use Legend but they literally stalked me until I came to look at cars. My husband and I received 15 e-mails and 6 phone calls. I came to Ancira to buy a car and let them know if stalked me until I came to look at cars. My husband and I received 15 e-mails and 6 phone calls. I came to Ancira to buy a car and let them know if we could work together they would make a sale today. We did not play games, and we bought a Forte in December. We used the online coupon without any problem. We are very pleased. Stay clear from Legend, unless you really like the constant contact and urging. More

We had a great experience with Eddie and Art at Ancira Kia. They are very friendly and professional. We are now, a Ancira Kia family. My wife drives a Kia Amanti I drive a Kia Rio5 and my daughter drives Kia. They are very friendly and professional. We are now, a Ancira Kia family. My wife drives a Kia Amanti I drive a Kia Rio5 and my daughter drives a Kia Forte.Thank you Eddie and Art. From The Carrasquillo family. More

My dad and I were searching for a new vehicle for me to start fresh with and I was looking at the 2011 Kia Sportage and the 2011 Hyundai Tucson. I had read amazing reviews about Ancira Kia and we decided start fresh with and I was looking at the 2011 Kia Sportage and the 2011 Hyundai Tucson. I had read amazing reviews about Ancira Kia and we decided to make a quick trip to Ancira Kia on 410 to check out the Sportage. When we arrived I noticed a bunch of 2011 Kia Soul's in the lot. I decided to test drive the Soul and immediately fell in love with the vehicle. I have been in an SUV for a while, so I definitely wanted a vehicle with some room. The Kia Soul is so roomy inside and it is a really cute car. When we walked to the front we told one of the salesmen that we have been speaking with Jerry and Will. Both Jerry and Will immediate came out to meet us. Will introduced himself and immediately ran back to get both the vehicles I had previously spoken to him about. Even though Will was working several things at the time, he still came on the a test drive with us and gave us his full attention. When we returned on Sunday to get my car appraised, Will dedicated all his time to us. He worked with my dad and I on a good price for my trade-in and a good price for my 2011 Kia Soul. We had gone to another dealer on Saturday and in the amount of time that dealer took to get a quote - Will had all the paperwork together and I had the keys in my hands. We were so pleased at how quick and easy Will made the process. I will definitely continue to come back to this Kia dealer to get my maintenance. The people at this dealer were so warm and welcoming. Thank you for making the transition to a new car very easy. More

My story starts with Roxanne, she was friendly over the phone and she even answered the two questions that I had for her, in order for me to purchase a new vehicle. We also came in because of price because phone and she even answered the two questions that I had for her, in order for me to purchase a new vehicle. We also came in because of price because the price was even lower then we anticipated. Then, we were greeted by Gary who assisted with transaction who also was friendly and helpful with our task of purchasing. Through out the time we were there we were educated with all sensors and swithes that the vehicle has,very professional of them to go to the extreme of hands on training on benefits of this vehicle. They even programmed our phones for us, so to them we Thank for all the curtious and helpful quality of service they provided. More

Having car problems is stressful enough, but add to that, being 300 miles away from home during a limited Christmas vacation and not knowing WHERE to go for help?!! After doing a little research on-line, I' being 300 miles away from home during a limited Christmas vacation and not knowing WHERE to go for help?!! After doing a little research on-line, I'm SO glad I decided to bring my car to Ancira Kia. They were fantastic from the initial contact! Charles in the Service Dept. was VERY pleasant to work with... understanding, professional and HONEST! Not only did they take care of my problem quickly, but they ALSO noticed a problem with my headlights (which I was NOT aware of) and replaced both assemblies, FREE OF CHARGE under the manufacturer's warranty!! I was pleasantly surprised & VERY GRATEFUL! Ever since I picked-up my car on New Year's Eve, I've been singing the praises of Ancira Kia's EXCELLENT customer service!! Thank you so much! More

My wife and I were looking for a new vehicle. We noticed that Ancira Kia had some cars on sale. We decided to go by Ancira to test drive the vehicle (Soul). We were met by "Big Will". What a great guy. He i that Ancira Kia had some cars on sale. We decided to go by Ancira to test drive the vehicle (Soul). We were met by "Big Will". What a great guy. He is friendly, NOT pushy, knowledgable, and just a great car salesperson. I wish all car salespersons were like him. Without a doubt, if I need another vehicle, is will seek him out. The finance dept. at other dealers has always been a source of displeasure for me. However, Chris and Diego were the best. They were friendly, willing to work with me, for example my check from the insurance company was slow, they said no problem!!. To my surprise, they beat my expectations of what interest rate I thought I could get. Then they called and said, we found another lower rate. WOW. Who does this? Jerry in the internet dept, great. Gary, also great. I just can't say enough good about this dealer. I recommend them to anyone. More