Anchor Subaru

I bought my Subaru Legacy 2011 and have had Anchor service it. Oil changes, tires rotated etc. My experience with the service dept. has always been very good. They take my car on time that it was sche service it. Oil changes, tires rotated etc. My experience with the service dept. has always been very good. They take my car on time that it was scheduled, explain to me what they will do and about how long it will take; along with a car wash which is a nice touch. Jorge who sold me the car has always been gracious in answering questions about my car since I have owned it. Like why does the blue water temp light stay on, or how do I change the clock time since I have navigation . All in all, purchasing my Subaru from Anchor has been a very good experience. JP. More

I bought a used car from Derrek about three years ago and everything was great. The price was very fair and the quality of the car was amazing so I didn't expect anything to go wrong with the car. Back in th everything was great. The price was very fair and the quality of the car was amazing so I didn't expect anything to go wrong with the car. Back in the summer of 2012 my car broke down so I called the dealership but their service department was closed so I asked to speak to my salesperson Derrek. He listened to what was going on with the car and asked if he could call me back because he had to look into something. A few minutes later he called me back and told me a tow truck was on the way and not to worry because he was going to stay involved through the whole process. The next day Derrek called me to let me know that evrything was going to be handled. Even though the car was out of warranty he said that it wasn't going to cost me anything because I had been servicing the car on a regular basis with Anchor. I know most dealerships and salesmen would not go this far to make their customers happy so I wanted to thank everyone at Anchor. I would recommend Anchor Subaru or Nissan to everyone and I'll always tell them to ask for Derrek. More

I had a great experience working with Jorge. He was very knowledgebale and patient with all my questions. I did not feel any pressure whatsoever and generally had an overall positve experience purchasing my knowledgebale and patient with all my questions. I did not feel any pressure whatsoever and generally had an overall positve experience purchasing my new vehicle. I strongly recommend Anchor Suburu and in particluar Jorge Navarro...... More

My wife and I drove down from Massachusetts to Anchor Subaru to look at a used car they had in stock. The trip was well worth our time and we ended up purchasing that car that same day. The negotiation w Subaru to look at a used car they had in stock. The trip was well worth our time and we ended up purchasing that car that same day. The negotiation went smoothly and the final price of the car were more than reasonable. Jim and Kevin were both very customer oriented and the atmosphere were low pressure and friendly. I will recommend this dealer in the future to my friends and family as the sales experience we had at Anchor Subaru were simply superb. More

I cant tell you how happy my wife and I are.. we drove from Woburn massachusetts, to purchase a car, first time at the dealership, we been to many others, and we were willinbg to drive the distance for a from Woburn massachusetts, to purchase a car, first time at the dealership, we been to many others, and we were willinbg to drive the distance for a excellent deal on a chrysler 300C.. Shar made the deal go through with ease, great person to talk to, very friendy, made us feel comfortable, up front and ohnest, we agreed to purchase the car, we then went to fnancing dept where Carl Parrillo assisted us, and again another very friendly employee at anchor Subaru, that just made the experience so easy, great attitude,, I visited the service dept where Joseph McKenna assisted me.. how many dealerships can you goto, that you can 100% say that was the best experience I ever had.. Anchor Subaru all we can say is OUTSTANDING PERFORMANCE!!! Joe&Kathy DiPietro More

When we unexpectedly needed to purchase a second car we immediately went to Jorge, who had helped with our previous purchase. Jorge is an approachable and trustworthy individual. He listens to your needs a immediately went to Jorge, who had helped with our previous purchase. Jorge is an approachable and trustworthy individual. He listens to your needs and walks you through the process in a very pragmatic way, all the while leaving you confident, even excited, about your purchase - whether it was a new car (our first purchase) or a used car (our most recent purchase). I would highly recommend working Jorge to anyone who is car shopping. More

Jorge was really a fantastic salesman. He was very knowledgable and not pushy at all. The dealership treated us very well indeed. It was a pleasure doing business with them. Highly recommend ! knowledgable and not pushy at all. The dealership treated us very well indeed. It was a pleasure doing business with them. Highly recommend ! More

I had a excellent customer service/sales experience with Gladimir Guerrier. He seemed to understand what I was looking for in a vehicle, without trying to push a newer model (even though that would have be Gladimir Guerrier. He seemed to understand what I was looking for in a vehicle, without trying to push a newer model (even though that would have been ok) as I was in the market specifically for a used Forester that was kept in great condition. Mr Guerrier was very friendly and accessible for specific questions and his personal knowledge of Subarus was appreciated. I would highly recommend him to others who are in the market for a vehicle at Anchor! Also, the staff at Anchor Subaru all appeared to genuinley like and respect one another and take pride in selling Subarus and once again appreciated the friendly atmosphere at Anchor. Their high standards for the used vehicles they sell is exceptional. I have bought used cars at dealerships before and it appears at Subaru the sales staff have confidence in the brand. More

Today I purchased a used 2004 Honda Civic LX from Jorge Navarro at Anchor Subaru to replace my 1998 Honda Civic LX which I traded in. Mr. Navarro was wonderfully helpful from the time my family and I call Navarro at Anchor Subaru to replace my 1998 Honda Civic LX which I traded in. Mr. Navarro was wonderfully helpful from the time my family and I called the dealership to inquire about the car until the time he gave me the keys to my new car. He was friendly, knowledgeable, and went above and beyond to assist me and assure me that I was purchasing the best vehicle for me at the best price. My family and I are appreciative of his time and expertise - I am so thrilled with my car already and know I will cherish it for years to come. I was also pleased that I could trade in my beloved 1998 Civic to good hands. Mr. Navarro is an asset to your staff - many thanks to him and Anchor Subaru! More

I am an aggressive consumer in the respect that I am well educated on the car, take the time to do my research and negotiate for the best deal around. After all, that's what any smart consumer is after. From educated on the car, take the time to do my research and negotiate for the best deal around. After all, that's what any smart consumer is after. From the moment I walked in, the sales team became defensive of my intentions as though they felt threatened that I was seeking out the best offer. Our salesman, Kevin, did not seem well versed in the vehicle I was looking for. During our conversation he got up several times to relay the information I was giving to him, to who I assume was the sales manager or owner, loud enough for me to hear, which I found extremely unprofessional. Kevin gave me what seemed to be a deal, too good to be true. However, refused to give me any paperwork. I returned the next day willing to purchase the car at the deal discussed previously only to enter to a team of 5 guys behind the counter, waiting for my arrival. The manager proceeded to argue with me very loudly in front of other customers, basically telling me the deal he gave me the day before was for a different car. Basically admitting that he messed up. I was appalled at the Lack of professionalism, and needless to say walked out. Worst customer service. Don't expect to be treated with any respect, unless of course you aren't educated, and they know they can screw you over. More