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Anaheim Hyundai

Anaheim, CA

4.7
154 Reviews

1271 S Auto Center Dr

Anaheim, CA

92806

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Showing 154 reviews

February 14, 2026

Purchase date01/17/2026. Was promised by my salesperson William Weaver 3 items. A working key fob, owner's manual, combination for console safe. None of them have been fulfil More

by rdi24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
William Weaver, Shaun Gallegos
Feb 18, 2026 -

Anaheim Hyundai responded

Thank you for sharing your experience with us. I understand your frustration regarding the missing items related to your purchase at Anaheim Hyundai. Your feedback is important, and we take it seriously. I encourage you to reach out to us directly so we can discuss your concerns further. I appreciate your input, and we hope to improve your experience with us. Sincerely, Logan McShane - General Manager

February 10, 2026

Add complementory car wash. I was not greeted for more than 5 minutes. No greeter outside. Keep Splenda or any sugar sweetner for coffee. More

by NARENDRA2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Feb 10, 2026 -

Anaheim Hyundai responded

Thank you for your feedback, Narendra. I appreciate your suggestions regarding the complimentary car wash and the greeter experience. We strive to provide excellent service at Anaheim Hyundai, and your input helps us improve. We also take note of your comments about sweeteners for coffee. If you have any additional concerns or suggestions, please feel free to reach out to us directly. We hope to see you again soon. Sincerely, Logan McShane - General Manager

January 29, 2026

I leased a 2026 Hyundai Palisade Calligraphy from Anaheim Hyundai on 1/22/2026 and the experience was disappointing from start to finish. The main issue was the dealership’s handling of an aftermarket KAR More

by ran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Q Babazadeh
Jan 30, 2026 -

Anaheim Hyundai responded

Thank you for sharing your feedback. I understand your concerns regarding the vehicle delivery process and the add-ons included with your lease. At Anaheim Hyundai, experiences like yours help me recognize how important clear communication and thorough preparation are during the delivery process. If you’d like to provide additional context about your visit, please feel free to contact us directly. Your experience is important to us. Sincerely, Logan McShane - General Manager

Jan 31, 2026 -

ran responded

My Response: Logan, I appreciate the public acknowledgment — but your reply reads more like damage control than genuine accountability. Let’s be clear: this wasn’t a simple case of “unclear communication.” It was a pattern of misleading practices and a lack of transparency around vehicle add-ons, costs, and post-sale support. I gave the dealership every opportunity to address these issues privately. What I received instead were delays, evasions, and now, this generic response. If “experiences like mine” are how you recognize the importance of preparation and communication, then it raises serious questions about how many customers have had to deal with similar treatment — just more quietly. I’ve already provided context, both here and directly. What’s missing is meaningful follow-through and a willingness to do the right thing. I’ll continue sharing this experience so that future customers know exactly what to look out for. People deserve better than polished responses and behind-the-scenes indifference. Below is how Lithia and Anaheim Hyundai have chosen to respond to this matter: Hello, I have reviewed your case. Corporate will not be able to assist you further at this time. Corporate found that the dealership attempted to reach out to schedule a walkaround of the vehicle and were met with disrespectful behavior. Thank you, Ani E. Customer Relations | Legal Medford, Oregon Phone: 877-548-4427 My Response to Lithia Customer Service: Thank you for confirming what’s been clear all along — this dealership has no interest in accountability, only in controlling the narrative. Claiming that “disrespectful behavior” justifies ending a case is not only laughably convenient, it’s a transparent attempt to dodge responsibility. It’s also false. At no point did I behave disrespectfully — unless asking direct questions and refusing to accept evasive answers now qualifies as misconduct. Let’s be honest: the dealership failed to provide a solution, failed to follow through, and now corporate is backing that failure by inventing a reason to walk away. This isn’t customer service. It’s damage control — and poorly executed at that. To anyone considering doing business here: understand this is how they handle problems. Not with transparency. Not with professionalism. But with blame-shifting and silence. I’ll continue sharing this experience so others know exactly what kind of “support” they can expect once the sale is made.

Jan 31, 2026 -

ran responded

Public Demand for Refund I am publicly demanding the immediate return of the $695 that was wrongfully charged to me during my transaction with Anaheim Hyundai. This dealer was given multiple opportunities to resolve this through reasonable, private conversation. Instead, I was met with delays, blame-shifting, and a complete lack of accountability. Their behavior clearly supports their D- rating from the BBB. Let me be absolutely clear: this is not going away. I will continue to escalate and expose this until the funds are returned. This isn’t just about $695. It’s about transparency, integrity, and how this dealership chooses to treat its customers once the paperwork is signed. If Anaheim Hyundai wants to show it values its reputation and customers, there is only one appropriate next step: refund the $695 immediately.

January 21, 2026

Lots of construction and I don’t get my car washed after paying $100 for an oil change. More

by NS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Gallegos, Logan McShane
Jan 21, 2026 -

Anaheim Hyundai responded

Thank you for your feedback. I appreciate your experience with us and understand your concerns regarding the construction and the car wash service after your oil change. Your input is valuable as we strive to maintain a high standard at Anaheim Hyundai. If you have any further concerns or suggestions, please feel free to reach out to us directly. We look forward to serving you better in the future. Sincerely, Logan McShane - General Manager

December 23, 2025

The staff were friendly, and I was provided with a rental car while my car was being repaired. The overall service was excellent. More

by donmove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Dec 23, 2025 -

Anaheim Hyundai responded

Thank you for your feedback! I am happy to hear that our friendly staff provided you with excellent service and a rental car while your vehicle was being repaired. We look forward to assisting you again at Anaheim Hyundai! Sincerely, Logan McShane - General Manager

December 20, 2025

Great and quick service. Only downside was no uber/lyft/shuttle service offered. Staff was respectful and answered all my questions. More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Dec 20, 2025 -

Anaheim Hyundai responded

Thank you for your feedback, Jay! I am glad to hear that you experienced great and quick service from our team at Anaheim Hyundai. I appreciate your suggestion regarding transportation options, and we will take it into consideration. If you have any other questions or need assistance in the future, don't hesitate to reach out. We look forward to seeing you again! Sincerely, Logan McShane - General Manager

December 11, 2025

Excelente servicio por parte de Miguel Jimenez siempre estuvo atento a ayudarme en la compra de mi camioneta gracias 👍🏼 More

by Jonathan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Jimenez
Dec 11, 2025 -

Anaheim Hyundai responded

¡Gracias, Jonathan! Agradezco tu reseña positiva sobre el excelente servicio que recibiste de Miguel en Anaheim Hyundai. Me alegra saber que fue atento y te ayudó con la compra de tu camioneta. Esperamos verte pronto y que disfrutes de tu vehículo. ¡Gracias por elegirnos! Atentamente, Logan McShane - General Manager

December 07, 2025

Walked into the dealership on sunday morning and the manager greeted us immediately with a wide smile on his face and introduced us to Miguel who was very helpful. He gave us a quick rundown of what to More

by bpvnguyen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
miguel jimenez
Dec 08, 2025 -

Anaheim Hyundai responded

Thank you so much for your wonderful review! I'm thrilled to hear that you had a great experience with Miguel and our manager at Anaheim Hyundai. It’s fantastic to know that their hospitality and assistance made your visit memorable. Congratulations on your new Hyundai Elantra! I appreciate your recommendation, and we look forward to welcoming you back in the future! Sincerely, Logan McShane - General Manager

December 02, 2025

Very kindness and easy to see my car infomation Also the resting area was comfortable More

by Shawn Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Gallegos, Logan McShane
Dec 03, 2025 -

Anaheim Hyundai responded

Thank you for your wonderful review, Shawn! I am thrilled to hear that you found our team at Anaheim Hyundai kind and that you appreciated the comfortable waiting area. We strive to make every visit pleasant and informative. We look forward to welcoming you back next time! Sincerely, Logan McShane - General Manager

November 26, 2025

Great Dealership ! Love Jerron he was very professional and made my buying experience a very great one as well as reaching out to me and staying on top of it. Thank you More

by Gregorio.martinez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerron
Nov 27, 2025 -

Anaheim Hyundai responded

Thank you so much for your wonderful review, Gregorio! I am thrilled to hear that you had a great experience with Jerron at Anaheim Hyundai. I truly appreciate your kind words, and we look forward to assisting you again in the future. Safe travels until we see you next! Sincerely, Logan McShane - General Manager

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